I have always had exceptional service from everyone in the office, including the secretaries and…read morethe nurse practitioner. The nurse practitioner takes her time gives me as much time as I need and always asks if I have any further questions or need anything explained. I would recommend this facility to anyone.

When you have an issue that needs to be addressed right away, they will not work you in. They tell…read moreyou they will put you on a list and if they have someone cancel they will call you. Unacceptable!!!

My greatest gratitude to Dr Sharon, Nurse Becky and Pharmacist Kim & Dima and last but not least…read moreour dear Jana case worker who reminded me to self care through it all! I am new with elder care, brought my mother Marlene in today and you were nothing less than caring, kind, professional and completely thorough! I was a wreck and you gave me hope and my heart for my mother back. For the first time in months I feel life coming back to the both of us! I highly recommend this exceptional practice with these far beyond exceptional women and men of HCA Crown Pointe Gainesville. Thank you from my whole ‍

I've been a patient of Dr. Banik for over one year. He is very caring and will give you any…read morereferral you want. One side effect of this is that appointments for Dr. B almost always run late. Nurses also friendly and caring. Today, however, the person on the desk was condescending when I asked why I needed to sign a particular form every time I came in. The answer? Because it would take us too much time to look up your chart. And - When I asked for help accessing my on line portal, she slipped down to rude. I'm thinking my tone of voice might be triggering this - but I am currently in pretty serious pain- and this IS a medical practice for seniors! Front desk attitude matters, particularly when you're ill or in pain. (I should add - when I came out of my appointment a different crew was on the desk. All were friendly, personable and welcoming. Perhaps I just got someone who was filling in and didn't want to be there?)

The thing that stood out to me was how familiar the staff seemed with the regular patients coming…read morethrough. I was there for routine preventive care, and the whole visit had a calm, unhurried feel. Nothing felt overly formal, which made the experience much more comfortable.

Dr Horseman has been my GP since 1997; he is incredibly intelligent, knowledgeable, and…read morecompassionate. He is always up to speed on latest medicine and can "think outside the box" while also being well versed on the traditional. I feel very lucky to have found him

I have a great dr there, Dr Diane Day. Always patient and…read moretakes great care with you, I love the fact that I can get my blood work done there at the office.

If I could give this zero stars I would. They can't keep physicians employed. So getting an…read moreappointment is impossible. Then when you finally get one-they cancel it the morning of. This is the worst run office I've ever visited.

The nurses are fabulous and made us feel completely comfortable in the environment. They treated us…read morewith respect and explained everything to us calmly and efficiently, so I did not feel lost or that my care was out of my hands. The front desk people were kind enough to explain how everything works with insurance and everything, which I greatly appreciated, since I had no idea because it was my first time going to the doctors alone. The nurse practitioner was super sweet and fun, and made us feel at ease.

Retired RN who also worked in " a Doc in the box" Difference is the experts for emergency care and…read more the LACK OF KNOWLEDGE AND WILLINGNESS TO TRIAGE.... Have great understanding of the demands.... however, I was encouraged to go to the Emergency Hospital when it was not warranted !!! Will never recommend. So outrageous they should close the business down.

I have been with Dr Odom since Dr McCoy was in practice. Dr Odom was my nurse back then. He's…read moreworked with myself, my husband and son. He is the best and I highly recommend him. He is like family. Erin is great also and so is the whole staff.

Dr Odom has been my physician for several years. I've never had less than excellent care from him…read more He listens to his patients better than any physician I've known, and tries to find the cause for every ailment rather than just throw medicine at it. I'm a nurse, and worked with Dr Odom during his residency. I was so impressed with him, I remember thinking "if Dr Odom opens a practice locally--I'm going to HIM!" Thankfully, that was the case. He's very smart, he listens, and then provides thoughtful, quality healthcare. His Nurse Practitioner, Erin, is wonderful as well. They stay very busy! Book early--they're worth it!!