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    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Janell's Happy Dogs - Janell's Happy Dogs in the Bow Wow Bus

    Janell's Happy Dogs

    (58 reviews)

    SoMa

    After just two months of training, the difference in our dog Spoon has been incredible. We can't…read morerecommend her highly enough. When we started, Spoon could be unpredictable and we weren't always sure how to help him succeed. Through her guidance, patience, and consistency, he's become a much more confident and well-behaved dog. He now follows a routine, responds to commands, and has successfully transitioned into her group walks twice a week. What impressed us most is how in tune she is with dogs and their behavior. She has a natural ability to understand what they need while also teaching owners how to communicate with them effectively. As first-time dog owners, that support was invaluable. We're so grateful for everything she's done for Spoon and would highly recommend her to anyone looking for a knowledgeable and caring trainer.

    We worked with Janelle to help our three-year-old rescue who was showing some reactivity with other…read moredogs, and to reinforce basic commands like sit, down, and leave it. She brought a few dogs from her pack to one of our training sessions and walked us through a structured desensitization exercise, which was incredibly effective. After just one session, we saw a clear improvement and have had very few issues with our dog outside since. Janelle is straightforward, knowledgeable, and clearly understands dog behavior. We appreciated her practical approach and the results we saw so quickly. We'd absolutely recommend her if you're looking for real progress.

    Who Let the Dogs Out! - Beach time with WLTDO

    Who Let the Dogs Out!

    (324 reviews)

    Outer Richmond

    In May, I moved to the Central Richmond of SF from living in the inner Sunset of SF for four years,…read moreand I was looking for a place I could trust for dog walks/play group and occasional boarding. WLTDO is the place! As an anxious dog owner myself, it makes me nervous to have my dog with strangers or unknown dogs. The owner, Lauren made me feel immediately comfortable and welcome and she took the time to talk about, meet, and understand my dog, his needs and my needs to match him with an appropriate doggie play group and dog walker. Shoutout to my dog walker Brandon, he is so kind, helpful and always sends me pictures of my guy playing, active and having a blast with other dogs. Shoutout also to Apollo who has watched my dog for 3 trips I've been on from the lengths of 3-6 nights. He did an incredible job and was very communicative. My dog absolutely loves time with Brandon and Apollo and the other doggies Who Let The Dogs Out (WLTDO) is reasonably priced compared to other companies and I could not been more grateful to have found them. Going back to my job this week 8-4. I have a lot of peace of mind, knowing my dog has found a doggy playgroup for an hour every day that will come to the home and take him to a doggy park and give him some excitement and social socialization in the middle of the day so I am not panicking to get home at the end of each day like I used to be. Thank you so much WLTDO team!

    Lauren is great at front of the house, always keeping us up to date and being flexible with…read moreschedules. Our 2 Aussies love Brandon and come home tired, which is saying a lot for them! He always sends us photos and takes the dogs to different places all the time. Really appreciate the peace of mind from WLTDO!

    Pet Camp

    Pet Camp

    (309 reviews)

    Bayview-Hunters Point

    Just wanted to share how incredible the entire staff at Pet Camp was! We were a little nervous…read moreleaving our 15-month-old Doberman "Whiskey" for the very first time, but they made the whole experience so reassuring. The team was always responsive whenever I called or emailed for updates, which gave us so much peace of mind. We also loved seeing photos of him on their website--it made being away from him so much easier. Highly recommend Pet Camp to anyone looking for a caring and attentive place for their pup! I will definitely continue to use them in the future

    TLDR: Poor communication, never confirmed feeding instructions for our dog, never got our…read moreprescription wet food back, and I felt an overall concern for the safety of my dog while in their care. We brought our foster dog to Pet Camp in hopes of helping build his confidence but ended up being super disappointed and confused during the whole experience and felt that Pet Camp really failed him. Scheduling the appointment wasn't too hard, they said they'd reach out to me via phone to finish our profile for our dog. We set up a time and they did not reach out, like they said, but I was able to call them the following day and finish setting up the profile. For his first day, we included a bag with his prescription grade wet and dry food- along with a couple toys, an article of clothing for smelling etc.- these were all things that we were asked to bring but when my partner went to drop him off, Pet Camp thought he was being boarded "because of all the stuff he has" (??). Pick up went smooth but when we got home we realized they did not pack his wet food back into his bag, which we thought was strange since the can was brand new. After talking to my partner, we also realized that no one had confirmed with either of us how much our dog was supposed to be fed per meal!! We had to call the next morning and check in on both of these things since we had planned to bring him back that day.... They were apologetic about not checking in on his portion sizes and confirmed how much they fed him, which wasn't far off. They also said they will keep the wet food in the fridge, if the dog is coming back the next day...all of that seemed good. When we went to pick up our dog after the second day, we let them know we would not be scheduling him for another session at that time. When we got home, we realized we were charged a different price than the day before. It turns out they stuck our dog in the most expensive group, which is allowing him (a 10lb tiny chiweenie) to hang out with all of the big and small dogs outside for the entire day, with only an hour inside to eat and nap. Our dog is a timid tiny dog and the package that was chosen for him at the beginning was partial outside and partial 1:1 time with a councilor. This was very different and not what he needed or wanted. Another thing we noticed was, of course, no wet food was brought back on the second day (even after we confirmed that he will not be returning). We now need to wait for a new prescription from his vet to get another refill on his food since that was his last can. When we called Pet Camp later that day to figure out why we were charged extra, we learned about them putting him in the other group and were not offered any sort of refund of the difference or real explanation as to why they made this choice. We were just told they were sorry and he had "fun playing all day". Too many basic communication issues and I don't feel safe leaving my dog here. It seems all of their negative reviews share the same complaint about communication.

    Sniff and Go

    Sniff and Go

    (55 reviews)

    Duboce Triangle

    We love love love Sniff and Go! Their services have allowed us to work in the office and know that…read moreboth of our dogs are being taken care of. In our 20+ years of being SF dog owners, we have never had better dog walkers. Their services are dependable, reasonably priced, and the dog walkers are all wonderful people. We give Sniff and Go a 15 out of 10 - that's how good they are

    We had high hopes for this service as it was recommended via the SF Puppy Prep school, but we were…read morewildly disappointed and the other reviews do not reflect at all what we experienced with Emi's service. Emi was nice at first and then proceeded to have an attitude when we simply asked about her safety procedures with employees and giving her a copy of our house keys due to SF crime. After 4 days of pick up/ drop off service and being nothing but nice to her, we were in the process of getting extra keys made for her team, and out of the blue, we received an automated cancellation email for the remainder of our 4 weeks of shuttles to/ from SF Puppy Prep with zero explanation. We critically needed the service in order to be able to get our puppy to / from training during the work day, so cancelling all future weeks with no notice or explanation, really put us in a tough spot. We therefore texted and called for several days to get answers and finally got a non-response email from her of "thank you for using us this past week, we are sure you will find another service." Passive aggressive behavior like this to customers is so unprofessional- no phone call, no headsup, no explanation. Now we have to cancel the rest of our puppy classes and still have no clear reason why Emi dropped us except for the original auto message we received saying that her "taxi is now full" despite us pre booking and confirming weeks in advance.... Hmm. Maybe prejudice? You should check out Wiggling Tails instead. They don't service our area but I'm sure they will treat you better than Emi did to us!

    Fetch Foto - petservices - Updated August 2026

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