Placing a loved one in assisted living or memory care is one of the hardest decisions a family can…read moremake. You worry constantly: are they safe, comfortable, getting the attention they need, and receiving good care when you're not there. That fear never fully goes away, but from the moment I walked through Summerset's front doors, the place felt like a real home--not "a home." From the sales representative who walked me through the community to the aides who greet residents every morning, the med tech who always answers questions clearly, and the kitchen staff who take pride in meals, every person I've met has been friendly and genuinely caring. Their warmth and professionalism put my mind at ease in a way I didn't expect. There have been a few bumps along the way; no system is perfect and small issues do come up. What matters is how they respond. Summerset addresses concerns promptly and respectfully, and that responsiveness has built trust over time. Most importantly, through the right routine, appropriate levels of attention, and meaningful socialization, my mom is thriving. She's more engaged, calmer, and happier than she was before. I see progress in little things every week, and that gives me enormous peace of mind. If you're facing the same difficult choice, I can say with confidence that Summerset was the right choice for our family. The staff's compassion and the community's focus on dignity and connection make it a place where your loved one can truly be cared for.

Summerset is nice looking facility with friendly care givers but some inadequate policies seem…read moreoblivious to patient care and decency. Staff frequently pass thru alarmed doors and because of various inadequate reasons the alarms on these doors go off for long periods of time, 15 minutes is common even after notifying the front desk. With minimal effort these alarms can be shut off within a minute or two, all the staff member has to do is use their radio and tell the front desk to silence the alarm. I have made Summerset aware of the issue and I hope they will address it along with intermittent long response times. I suggest inquiring if these issues have been remedies before committing a loved one here. I am receptive to raising Summersets rating if these things are addressed. We will see

IWould definitely recommend Floradale Villa to anyone looking for a place that feels like home…read morerather than a facility! Floradale Villa feels like a real community, they have all kinds of activities and meals are nutritious and tailored to each resident's needs! Staff members are very compassionate, the home is clean, an excellent and friendly environment for your loved one!

The female who said she runs the place was extremely rude and unprofessional. A nurse who works at…read morethis place lacks knowledge, is very manipulative and demonstrated, irrational behavior. Due to the negative experience I absolutely don't trust them. I value kindness, and the ability to communicate which was something these two nurses lacked. Due to the employees aggressive approach it made me feel unsafe.

Working with care home by RNs was a great experience. They are knowledgeable and attentive. They…read morewere able to answer all of our questions.

This home took wonderful care of my dad. The staff was caring and compassionate. It was comforting…read moreto know our dad was taken care of and we did not have to worry about him. We felt welcome when we visited him and felt part of the family there. The facility was always clean and we knew the food was good. I can't thank Adrian and the staff enough for the care they showed to my dad.

I am grateful for the excellent care that was given to my husband. The staff took great care of him…read morewhich made me feel at ease. They were very patient and understanding and treated us like family. I highly recommend this facility. I hope there is a room available when I need it.

I have worked at The Pines for a few years now. The culture has felt like family from day one for…read moreme since the moment I walked in for my interview. I feel like I have had great amount of training and even some cross-training in other departments so I may have an opportunity to promote. Even working a full-time position, I am able to have a perfect work-life balance. I enjoy our residents and their wonderful, involved families on a daily basis, I love our team of employees that work hard everyday and do it with smiles on their faces. It has been an amazing experience for me and one of the most rewarding jobs I have had.

They really don't care about the residents. Both my grandparents died at The Pines probably from…read moreneglect. If they can't feed themselves it's called " refusal of food ". Even after ringing the buzzer for assistance numerous times, my grandfather was completely ignore. I will never recommend someone being sent there.

My mom has been with Roseberry for almost 5 years now. She has been well taken care of, loved, and…read moreI know she is safe and happy with them. Jay and Jessica have made my life much easier.

I enjoy working at Roseberry because Working with older…read moreadults can help you grow your compassion and empathy, and become a more patient person. You can also learn new skills and knowledge, You can reflect on the difference you've made in someone's life at the end of each day. You can enjoy the stories, experiences, and humor of the residents you care for. You can contribute to aging populations and promote independence and dignity. Team work I have great bosses and co-workers they truly care about the residents.