I had an ear infection that had started up, decided to stop by as a walk in and was taken straight…read moreback. After a quick exam and answering a few questions I was out the door with the meds I needed to clear it up. Dr. Vance and his staff was very welcoming and professional. Highly recommend!

From the owner: Vance Family Medicine is above the competition in that the way we practice is simply no longer the…read moreway primary care is practiced these days. Here the patient is the BOSS. The patient is empowered to be in control of their health. The Vance triangular approach to patient care is a model of success that has proven effective for majority of patients. Through unparalleled education, evidenced backed treatments, and a hands-on approach, our patients get the highest quality of care hands down. The decisive factor that makes patients never leave, is their ability to have access to their Primary Care Provider at ALL times. This you will not find any longer in healthcare since the days of home visits.

One of the best medically facilities I have been to in Columbus…read more Staff and nurses were friendly amd helpful. Dr. Lewis was phenomenal. He was compassionate, patient, and kind. Highly reccomend!

Very nice office. Clean and updated. However, it is so large and busy, you feel like the staff is…read morejust going through the motions. The front office lady doesn't smile. Although she is polite, she isn't friendly or welcoming. She also smells very strongly of cigarettes, which I find unprofessional for a medical office. The wait time is a standard 30 min+, like any doctor's office. The provider I saw was nice, but she did not seem thorough. There was no patient education involved in my visit. As I said before, everyone seems nice, but no one is friendly or comforting. This office lacks those important qualities. Mediocre care.

Not only did the representative sound like she was eating when I called in, the customer service…read morehere was awful. My insurance recommended this place as my primary and when I called I was told there were no patient openings for 6 whole months. I just spoke to someone a week before from here telling me to call back to make an appointment since my insurance took a few days to become effective. Why waste my time to call back if the only available appointment was 6 months from now? I would never come here based on the person I spoke to. It was hard to find any information on this place online to begin with. I thought it would help anyone else thinking of wasting their time at this unprofessional establishment.

I have never had such bad service with any company as I did with this one. I called in 3 different…read moretimes and reached their answering service even during times that they were supposed to be open. I gave my name and number in hopes that the office would call me back to set up an appointment. The people at the answering service were extremely rude and unprofessional. I never received a call back from anyone. Would not recommend this doctors office to anyone.

The best Doctor you will find! His office staff is also great. always polite and helpful…read more Robin Brown

Dr. Lewis is a great doctor. He was compassionate, patient, and kind. I just moved here and did not…read moreget in for a few mo ths, but it was worth the wait. He went over ever detail, and did not rush me. At one point he slowed me down to get more detailed information. Again....his wait is long for new patients, but now I understand why. Highly reccomend!

Lauren Villegas is my Nurse Practitioner, she is simply amazing, I really appreciate her listening…read moreto my needs. Unfortunately all patients are not able to say this about their provider. I am blessed to be able to brag on the overall office is TOP NOTCH. I REALLY APPRECIATE YOU ALL.

From the owner: Piedmont Physicians at Brookstone is a primary care practice dedicated to helping you get better -…read moreand stay well.

I have been using this group for over 15 years. My care has been wonderful. I am treated with…read morerespect and concern on my visits. Ladonna Ledford is who I see regularly and she is wonderful. I would recommend this office to anyone. All of the staff I would rate a 10. When I have tested positive via at home tests for the flu and COVID they have handled my treat over the phone with great results. I have never waited longer than 15 mins for any service. Thank you for all you do!!

Dr. Jenkins is very professional and thorough. I also appreciate the nurse who did my intake a…read moreperformed a baseline EKG. The receptionist was very helpful in scheduling, and in advising me about how to pursue a billing question. The facility seems brand new: bright and cheerful. I highly recommend this doctor and his practice. In the end, I did need the insurance company's help to get an answer from the billing department. But hopefully the issue is being resolved.

I have been seeing Dr Lucks since 2006. We moved for a few years and came back this year. Dr…read moreLucks is incredible, he takes his time with you , he is patient, and really listens to your concerns and medical problems. He goes out of his way to find out what is wrong with you and to find the correct treatment. Dr Lucks genuinely cares about each patient and makes you feel special. Ebony his assistant is amazing! She is the most amazing multitasker ever, and she gets everything done! She has an incredible personality, is always upbeat and goes out of her way to help you! This is by far the best Dr's office in Columbus!

Dr. Sexton has a great "bedside manner". Have been his patient for 20 years. Very polite and…read moreanswers all questions I have asked. He always schedules a follow up appointment to keep track of whatever ailment I had made my appointment for. If he does not have an immediate answer Dr. Sexton refers me to a specialist. He and his staff have very caring attitudes regarding their patients.

Great experience with Dr. Sexton and his staff I felt like they all truly cared for my well being…read more My husband also goes to Dr. Sexton and he is a diabetic. When we first went to them his alc was 18n just six months his alc is down to 8. So thankful to hind his staff.

We came to this practice after several friends recommended it and couldn't be happier. Jan, the…read morenurse, is pleasant, helpful and always in a good mood. VERY responsive if you need a refill, they called one in for me to Fort Hood, TX when the airline lost my luggage for over two days. They then called to be sure I'd been able to get the medicine without further problems. Very pleased with Dr. Boroughs - thorough, attentive, doesn't rush you but doesn't keep you there needlessly, either. We are so glad we found this practice! I feel like I'm more than a number with them.

Dr. Burroughs has been my primary care physician for the past 5 years. She is an excellent doctor…read morefor my annual bloodwork and wellness visit, as well as the occasional trips to see her for illnesses. Jan, the office nurse, is one of the friendliest people I've ever met, and she will quickly take care of whatever you need, including referrals and sending prescriptions to the pharmacy. The whole staff is very friendly, including reception and the phlebotomist.

I was extremely disappointed in this practice. When I first walked in you had the ladies at the…read morefront desk refuse to check anyone in. You had to check in through mychart which I already did but for some people that would not work well. Then when I saw my provider Dr Amin she would not let me express my concerns. She kept talking over me and explaining that my leg pain was because of changes in activity. Even though my pain has lasted me for years. Safe to say I will not be returning to this practice

Dr. Mishra, my cardiologist, is fantastic. She is working on improving the quality of service in…read moreher front office, which is still short of reflecting her high medical standards. Would highly recommend this physician, who trained at the Cleveland Clinic. If you have issues with the front office, please let her know and do not take it out on her in your reviews.