Amazing selection, trendy brands, and the best service! I recently visited Bay City from out of…read moretown and popped into Urban East to find a pair of waterproof boots due to some unforeseen rain. They didn't have any on display (because it's summer), but they pulled a few from the back for me! They were incredible helpful, extremely knowledgeable, and made great recommendations based on my style. Highly recommend shopping from Urban East to keep your shoe collection in style!

My husband and I were headed to Frankenmuth for some shopping and I needed to try on sandals for…read moreour summer trip. I wear an 11 or 12 in Women's (42 European) and my foot is wider so I have to try on everything. I knew I wanted Birkenstock sandals and I know I'm now a 42. Thankfully I remembered Cobbler's Bench from a previous trip. They had several Birkenstock styles that I wanted to try on and they had many in 42! I tried on 3 or 4 pairs and found a great pair thanks to the help of the woman working with me. When we came in she offered to put on a mask because she saw we were wearing ours. I told her it wasn't necessary, but I appreciated the offer. She insisted on helping me in and out of each pair of sandals and she offered suggestions along the way. She was very kind and patient. I highly recommend letting them help you find the best fit. They did a great job! The prices for Birkenstock shoes were the same as online (without specials/sales) so I picked out the pair I wanted and took them home that day. I was very happy with my trip. Thank you!

Had the best experience shopping for tennis shoes!! Jenny was so helpful and patient as I tried on…read moreseveral shoes. Then she helped find the insert to address my foot pain issue.

DSW. I love you. No. I more than love you. I am morbidly obsessed with you and have a…read morecollection all over my room like a serial killer with proof of her victims. I have avoided you like the plague because when you are obsessed with shoes, it is better to stay away. I broke down and went in. Huge. Nice. Just like the Detroit area store. Overwhelming amount of shoes. Is there an addiction class for this?

Wow Patricia was great. I have a very wide foot and they had just the shoes for me. Took a lot of…read moretime to measure and size my foot. Even did a foot print to see where my foot needed support. It was outstanding. They know all the ends and out of your feet. It's a must stop

A FAITHFUL CUSTOMER FOR YEARS, but never told about registering my name to get points on every…read morepurchase towards future discounts. I only found out about it because I asked about a small black display attached to the register, which was Facing The Cashier-she turned it around & told me they've had it for years! I wonder how many other faithful customers know about this?

Unfortunately my 88 year-old mom and I had a very poor experience at Circle Quality shoes. I wrote…read morea polite review on their Facebook page. I thought this was the type of business that would respond. Instead they just took down all the reviews. I had called previously to check on a Birkenstock. They had the shoe, but I needed another color. I was told, "No problem we can order it." I drove the 40 miles, with my 88 year old mom. We go there at least once a year. I picked out several pair of shoes. I was approached by a red-haired man, "Looks like you know what you want." I told him, "Not really." Anyway, another lady came in and they started chatting. I went to him to ask for footie's. He continued to talk to the other lady. Then another sales lady arrived and I asked if she could help me. I had about three pair of sandals. I would have needed to order two, one a difference size, the other another color. No one ever asked if I needed help or anything. Another sales lady arrived and I asked for help. She was very impatient and rude. Mom was getting tired, so I just said, "forget it." I decided I would drive back by myself and a later time. She walked away saying something under her breath. Then I asked to speak to the manager no apology, nothing.

I rarely write reviews but omg WENDYYY. You're the greatest. She deserves a raise for amazing…read morecustomer service. I'm here visiting from Scottsdale and you made my day. Thank you for brightening up my day with your fabulous personality.

Stopped in looking for a certain type of shoe, and this place certainly had a larger selection than…read moreother retailers nearby. Oddly, the prices were a bit steep for what I was looking for and mostly went ignored by staff members, so I just left after 10 minutes.

Love this store. Good prices, varied selection, they run a rewards program, store employees seem…read morefriendly. I like the selection of men's shoes and how well the store is laid out. They recently reopened after coronavirus, I noticed the staff going the extra mile to clean and sanitize and make the store a pleasant one to shop in.

FYI to all shoppers here they make their employees work here even after they get a phone call that…read moreneed to quarantine due to possible exposure to COVID 19. Do not shop here they don't care about their employees or customers.