I love this store. If anyone I know needs furniture I send them here. My nephew and his wife just…read moregot some furniture and loved it..Thanks to the young man TK for helping them find the right furniture for their home.

I'm going to tell you something, I will never recommend another residential furniture store outside…read moreof American Freight in Saginaw. I have bought furniture from there four times now for 4 separate rooms, and I've been treated right every single time. Plus, pay 53 bucks down, 90 days same as cash (or something similar.) You can't beat it. I had issues with my living room furniture, and there was a discrepancy with my warranty, and they made it beyond right - IN 2 DAYS!! They got me better furniture, and they treated me like I was family. Between Ashton and Alma, I couldn't recommend either of them any more than what I do right now. Do yourself a favor and go visit them. It is well worth your time. Buy the Five-Year warranty, it's between $200 and $250 for everything that you buy in total (for or a single transaction, i.e.. couches, loveseats, chairs, tables, everything, ALL FOR THE $200 - AND IT COVERS EVERYTHING -). Trust me it's worth it. (Plus you get to keep the defective furniture.) The defective furniture will be good for a gaming room in the basement or a spare room.) Thank you Alma and Ashton. You're amazing. Please share!!!!!! #Americanfreightsaginaw #americafrieght

My update after posting my first review 5 days ago. I suggest you do back flips, lay on your back,…read moresides, and stomach before purchasing from this company! I order my mattress in December because it was out of stock. No problem. I was told mattress will arrive January 27, 2023. My husband randomly suggested on my birthday January11th let's just see if the mattress was in and it was. Matress was delivered Sunday the 15th. When it was brought in the house one side was full of muddy snow as if it was drug. We cleaned it and set up the bed ourselves. 1st night ok then I started waking up to excruciating hip/back pain. After day 6 and went in and complained (Jan 21st) I was told it was too soon to be complaining but STEVE said he'll see what he could do. He'll reach out to his supervisor and call me back. Never heard from him. 3 visits later still no call of help. Sunday Feb 12th Steve called saying, "I got your message you left yesterday and I can help." He saw my husband message my husband wrote on yellow paper 2 Friday's ago cause he helped another customer using his note to write on the back. After you purchase the bed and it causes you pain or discomfort they charge you 10% of the cost of the mattress, delivery fee of $50-$100, and a restock fee of $97, plus whatever the difference is of the mattress you choose. I WILL NOT INVEST IN ANY PLACE THAT DOESN'T TRY TO MAKE THE CUSTOMER HAPPY!!!! I bought a mattress pad outside of mattress firm and now I'm getting peaceful sleep without pain. Don't let the smiles and service fool you. You're the enemy at the end. No matter how nice you are its all about the money. Listen, shop somewhere else. It's not worth the headache. I also found out a coworker experienced the pain after purchase, a family member, and a client that came to my job

The great thing about this store is how well organized it is. It is all sorted by color, in which…read moreeach of the four colors represents a different "firmness" or style of mattress. This made things very easy, as it allows to you almost instantly rule out 75% of the store. Another plus side is the selection. They have so many different types of mattress, that I'm sure anyone could find what they need here. They have them all from the very expensive tempurpedic mattresses all the way to the other end of the spectrum. What was very annoying is that, even though we clearly stated that we were not interested in the temperpedic mattress (very out of our price range), we were constantly being told about how awesome it was. This went on for the majority of our visit in the store, which was roughly 45 minutes to an hour. Every mattress we tried was being compared to the tempurpedic mattress, which we could have cared less about. We appreciated the help from the associate, but it was way too high pressure for our liking. We were not allowed to freely look around the store after we found what style we wanted. Instead, the associate followed our every step and "educated" us on what we need, which allowed us very little time to discuss what we wanted without being interrupted. We did shop around at other stores afterwards and ultimately ended up back at mattress firm to buy our mattress because they easily had the best deal on the mattress we wanted. This was a definite plus! While we were checking out, our salesman tried pretty hard to convince us to buy a mattress cover which costs over $100. We did not decide to get the mattress cover because we knew we could find it much cheaper (which we did on amazon. Basically the same cover, but $75 dollars cheaper with a 10 year warranty). His last sales pitch for the mattress cover was to tell us that it will not only protect your mattress, but that it will also reduce the amount of "eye boogers" you have. To try to convince us, he told us that "eye boogers" are actually the FECES FROM MICROSCOPIC ORGANISMS. This did not sound realistic to me, so I did my research and found that that is actually not completely true. If you get the same "pitch" and are curious, look at the link here: http://www.nbcnews.com/health/body-odd/are-yours-crusty-or-wet-truth-behind-eye-boogers-ew-f1C6437167 This just seems like an odd approach to trying to get me to spend my money on an overpriced, final sale item.

I purchased the mattress with an understanding that I could return it if not completely satisfied…read more Although, I did misunderstand the number of days I had, so that's on me. However, when I went to the store the salesman said he would talk to his manager and see what they could do and he would get back with me. I have heard nothing and it's been several months since I went back to the store. Also, if you look at their website, there is a '10 year comfort guarantee', so clearly that is false since I wasn't happy after 6 months. Sad to say I cannot give this company a good rating since their customer service/follow-up is null.

Taylor Evans was great help on picking out my mattress. Even helped load it up. Sleeping great on…read moreit.

My first time buying a whole new bed and extra matress the sales rep Lionel at the Bay City store…read morewas wonderful and made bed shopping fun as he took the time to help and explian everything to me..As for the delivery it was on time and they were nice but thier was NO red carpert NOR red booties like advertising posters claims..They were in a hurry for me to x boxes and i couldnt read the fine print very well next to them as i signed them ..I guess its a lesson learned on my part with the sigining of the delivery papers..Everything else was prefect as far as in store shopping..Took pic of my new bed but not of extra matress and 2 protection covers..

While we have not yet purchased a mattress because we are waiting for a previous online mattress…read morepurchase to be refunded, and because my husband and I are struggling with being two very different types of sleepers, I can attest to the large selection of mattresses available to try out. And I can unequivocally recommend Lionel as a salesman. He was friendly, knowledgeable, and attentive, but never hovering or high pressure. If/when we are going to purchase a new mattress, it will be from him.

Larry is AWESOME. He stands by his beds. They go out of their way to make sure you are happy with…read moreyour purchase. The beds have great warranties & good prices. His delivery is quick! No waiting for 2 weeks like art van. I like that if I have a issue I can speak directly to the owner. I will never buy another bed anywhere else!

From the owner: Sleep By The Bay is a family owned and operated business. Our store carries lots of brand name home…read morefurnishings. Featuring more styles, name brands and furniture groupings than you can imagine. With knowledgeable, friendly personnel to assist you. We have two great locations one in East Tawas, MI & Mattress Warehouse in Flint Michigan.

Purchased both of our guest beds from here. Service was great. The owner was very personable. Great…read morevalue for the beds with basic easy to assemble frames.

Chris was SO helpful in assisting me in locating a mattress for a friend of mine. She has many…read moredisabilities and doesn't drive but desperately needed a new mattress. Chris helped us find one she could afford and she is beyond excited to have this new mattress. She calls me every other day to tell me how well she's sleeping and how much she appreciates her new mattress. Thanks for your help Chris!!!!

Very nice interaction with the company. Was so easy ordering online. They followed up after…read moreordering to verify my measurements and explained the whole process. Highly recommend this company if u need to get a certain size mattress. Excellent service

We restored a bed from the early 1800's and didn't think about it being an odd size until we were…read moredone. We checked and called a lot of different places with the same answer ," Sorry no". When I called MDM I expected the same, but instead got a yes we can do that. After a few phone conversations and e-mails, double checking the measurements we have one very happy daughter. Thank you.

Today my wife and I decided to visit the Lapeer location of this mattress store. We were on a…read morefact finding mission to help us learn more about all of the various models from different manufacturers that the store had to offer. Andre greeted us promptly and courteously and was able to answer all of our questions without pressuring us for an immediate sale. We will try out a couple of other local stores before making our buying decision but wanted to extend our kudos to Andre for making us feel welcome and giving us a brief education into mattresses in 2024. We have already mentioned the store to friends online who are in the looking stages as well. Keep up the great work Andre!

I found this Lapeer mattress store location after a google and yelp review search. This was the…read morefirst store that my Mom and I stopped at today. Andre greeted us at the door with a handshake and a smile. Andre told us about this Family owned mattress company and offered to assist us. I explained that we needed to determine which type of mattress would be the most comfortable for my Mom. As Andre walked us through the showroom he pointed out the different types of mattresses available. Andre answered all of our questions and even gave us some tips on how to position the pillow for a better nights sleep. Andre was so patient as my Mom tested out each mattress. (They use disposable protective pillow covers for each customer when testing the mattresses) Afterwards Andre sat down with us and gave us a quote on 2 mattresses that my Mom had chosen. We had originally planned to visit additional mattress stores today and compare prices. Andre was so friendly and professional during our entire visit and was able to help us find the right mattress within our budget. We decided that we didn't need to visit any additional stores. We purchased the mattress and arranged to come back to pick it up tomorrow ( they do offer delivery for a fee) Thank you Andre for the excellent service ! This location also offers a Military discount. 5 star all the way!!!