I love this store. If anyone I know needs furniture I send them here. My nephew and his wife just…read moregot some furniture and loved it..Thanks to the young man TK for helping them find the right furniture for their home.

I'm going to tell you something, I will never recommend another residential furniture store outside…read moreof American Freight in Saginaw. I have bought furniture from there four times now for 4 separate rooms, and I've been treated right every single time. Plus, pay 53 bucks down, 90 days same as cash (or something similar.) You can't beat it. I had issues with my living room furniture, and there was a discrepancy with my warranty, and they made it beyond right - IN 2 DAYS!! They got me better furniture, and they treated me like I was family. Between Ashton and Alma, I couldn't recommend either of them any more than what I do right now. Do yourself a favor and go visit them. It is well worth your time. Buy the Five-Year warranty, it's between $200 and $250 for everything that you buy in total (for or a single transaction, i.e.. couches, loveseats, chairs, tables, everything, ALL FOR THE $200 - AND IT COVERS EVERYTHING -). Trust me it's worth it. (Plus you get to keep the defective furniture.) The defective furniture will be good for a gaming room in the basement or a spare room.) Thank you Alma and Ashton. You're amazing. Please share!!!!!! #Americanfreightsaginaw #americafrieght

Awesome to finally have an At Home up this way. The store is full of awesome decor, furniture, and…read moreother items at great prices. They have an unbeatable selection of outdoor furniture cushions and chairs/bar stools which are hard to find at a good price. I highly recommend this place for fun stuff at affordable prices.

From the owner: Discover At Home in Saginaw, MI. Your destination for affordable home décor, furniture, and…read moreseasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor -- all in one place. Design your life, At Home.

The interior designers in the store brought me color swatches twice to my house and were so helpful…read morefrom the ordering process to the delivery. We ordered two of them, we like to use them almost as a sectional, but the best is we can switch the couches, so one side doesn't get too worn. The couches are super comfortable looking for in our family room. We choose a special duty fabric which repels stains and liquids, it is very soft and nice. We are very happy with these American-made sofas.

It took three people 45 minutes to complete our order. Since then it has been mixed messages on…read moreavailability or delivery issues. Furniture broken and missing pieces. Can't find SKU to replace parts. Can't get replacements delivered. Avoid this chain of stores!!!

Do not lose your money. If you plan to buy here, plan to be…read moreout your hard earned money and have no furniture. Store looks really nice, staff were friendly and helpful when we visited. I was excited for furniture we purchased. We paid 50% of our order down. It has been nearly 3 months. I have called 5 times and they always say "someone will call back". No call back. No furniture. No communication whatsoever. Unbelievable this place keeps the lights on. Please save yourself the heartburn of having people steal your money.

I appreciate that Gardner White went out of their way to help us with a special situation with my…read morefather who suffered a fall. It speaks to their desire to be a hometown furniture company that cares about their community.

I had a rather large order (11 pieces). The delivery of several pieces was to be delayed (about 2…read moreweeks). I agreed. When I did not receive any updates at the expected time, I had to try to track things down myself, because communication with GW absolutely stinks. I called the corporate customer service number daily, often trying for a good 2 hours, only to be placed into a phone queue, and then either have my call dropped on multiple occasions or leave messages which were never returned. After several days of this nonsense I visited the store. Because nobody could give me any information about the three remaining pieces, I finally cancelled that portion of my order. Due to the items being "on-line exclusives." the staff in the store did not have the "authority" to cancel that portion of my order or initiate the refund. Only the "special orders" department people could do that and there were only 2 of them, and it was already after 3 pm, so I would have to wait until the next day for any further info. The remaining order did eventually get cancelled, but nobody contacted me with the info. So once again I had to try to reach a person in-store. Via GW's online chat I asked for a direct number to the store, and was given the corporate number once again. That's the one that always says call volumes are high, puts you into a queue, and fizzles. I asked for a direct number. The rep had to email the store to ask them to call me. Apparently nobody gets the number to the store. I did receive a call back within probably 10 minutes, and the refund process was explained to me. I was told it would be 3-5 business days to hit my Visa. Fingers crossed. All in all, the communicaction throughout this has been painfully lacking. I can't believe the store remains in business when communication is this poor. Having to call a corporate number that you may or may not get through on, only to have them email the store to relay my message, and cross my fingers that someone gets back with me is an absolutely ludicrous business practice. If after reading this and you still choose to make a purchase with GW, I wish you the best of luck.

I personally think the layout of this store is a little odd but it is also still new so that may be…read morewhy there was so much congestion in the store. They do have a wide selection and it doesn't overlap too much with TJ which is in the same shopping center. They have a great kitchen selection and quite a bit of furniture as well. Make sure to check this place out when you're shopping in the area.

Great spot to find home decor and gifts, including a small selection of medium-sized furniture. The…read moreprice and quality of most items seems pretty good, and many pieces tend to stand out more than your run-of-the-mill basics from the supermarket. Even though I enjoy looking, the layout and tight aisles make me hesitate to return. If you can't find what you're looking for at At Home then HomeGoods or TJ Maxx are a good bet.

I decided to shop local and purchased an appliance from Cranes in Saginaw. First mistake. Customer…read moreservice is nil and they do not follow thru with anything. I was to have received a call from service in November and still have not received the call. At first they said they had the wrong number in their system. That supposedly was corrected but still no response. I went there on the recommendation of two other people who since have said they will not return do to treatment. They do not treat customers like they did when the original owner was alive. He would walk you thru minor repairs etc. Now it's come in and buy new as it's not worth fixing. If they don't change their ways, they will soon be lost to the big box stores. I know I won't go back and one of the people who raved about them before just bought a whole kitchen else where. I had another big issue with them which was only half solved. A very dissatisfied customer

From the owner: Specializing in: - Washers & Dryers Service & Repair…read more- Major Appliances - Major Appliance Refinishing & Repair

Based on previous reviews, I was hesitant to come here but was referred here by our appliance…read morerepairman, who told us that Lowe's and ABC have the best extended warranties. He said to definitely get one because fridges made during and after covid are all sadly garbage and only projected to last 2-5 years, no matter the brand. We discovered this for ourselves when our not even 4 year old Whirlpool's compressor broke. And Whirlpool is a top rated brand. Lowe's didn't have anything that we liked so we thought we would try here. JD was the perfect blend of "here to help" and "I'll let you guys be." When we finally did require further assistance, he probably spent an hour with us, answering questions, looking things up, checking stock...all the things. Since we were struggling to find what we wanted here too, it was our plan to go back to Lowe's, look again and find an employee to assist us, but decided to stick with ABC and that was because of JD. He was polite, knowledgeable, non-pressuring and very helpful. He alleviated our fears of going with an LG fridge by explaining their new compressors, and why they are better now than regular compressors. so we will see LG! We will see! We took the fridge home ourselves so I can't speak to delivery or stock availability for deliveries. I also can't speak to how well they honor the extended warranty. If/when that day comes, and if they don't hold up their end of the bargain (or if they do!), I will update my review. As for now, the extended warranty was only $320 and that's a small price to pay to cover any repairs for five years, but we will see ABC! We will see! Thanks for all your help JD!

We bought a $5,000.00 massage chair. We got a deal on it and we bought the extended warranty. We…read morewere told it covered everything. Two years old and the material is peeling. We called the store. The store says we have to call the insurance company. The insurance company said we only had 30 days to report it from when we first noticed it. No where in our paper work does it say that. So we argued. That's a stupid reason. Got past that. So now they say the material isn't under warranty. They used the 30 day thing and realized that wasn't correct. So now they use material not covered. Called it normal wear. Which is bull. Basically called us dirty because we were to wipe it down after every use. Then told use the repair guy who came out cost them to much. The are the ones to send the guy. Now they said we could have the replacement parts that cost $400.00 for $200.00. That's fixing the problem. WE PAY MORE MONEY. No thanks. Between all the phone calls not returned, all the calls to argue, all the irritation I think they owe us not us owe them more. We have bought all our appliances from them for years. But never again. And as for the stars 1-5 I only did a 1 because you don't give a choice lower.

I ordered furniture in April. It is now July and I still don't have my furniture. After six weeks I…read morecalled to check on the status of my furniture and was told they would check on it and it was taking longer to make the furniture. A few weeks later I called and was told that there was a trucking strike and Furniture was sitting at the warehouse, waiting to be shipped to my house. A few weeks later again and I was told the feet on my furniture were on back order. When I ask why the feet were missing when my furniture was already supposedly ready. They said they were confused on who would tell me there was a trucking strike. When I told the gentleman that he was the one that told me that he couldn't backtrack his words fast enough.