Updating my review since we still live here and there have been many changes in the community…read more First, I want to say that the new manager, Will has been an absolute gem. Not only is he one of the kindest people I've met in a long time, but it's also clear that he genuinely cares about the community and making it a better and more enjoyable place for everyone. Anytime we run into him in the halls or need to stop by the office he's always in a great mood and quick to help in any way he can. It's nice to have someone so dedicated to improving the property and the experience for residents. While there are still some cons to living here such as cleanliness in some of the common areas and the fact that the shared spaces are often unavailable on weekends because they're booked for private parties and events, it's reassuring to know that we now have someone managing the community who is clearly prioritizing improvements. I also want to highlight the new maintenance guys. I truly can't say enough good things about them. They are incredibly attentive and quick to respond when something needs to be fixed in your apartment, and they're genuinely kind people as well. It makes a huge difference knowing that issues are handled as quickly as possible. For transparency, the leasing agent who was previously known for being rude to applicants and unkind to residents still works in the leasing office. However, unless you are actively renting an apartment, you really don't have to interact with her. Overall, Will is doing a great job bringing in new team members and making positive changes throughout the community. It's clear he's focused on improving things, and that effort is noticeable for sure!

We have great experience living at Aventine. Will and Brooke have been so helpful getting us…read moresettled in.

Wow this complex is the best in Bay Area, so clean, polite and knowledgeable staff and reasonable…read morerents, I wish I knew this sooner then I would have moved in sooner, still good, better to be late than never, Love, Love, Love my appointment

You would be hard-pressed to find more caring and concerned owners than Laurie and Semik of…read moreSycamore Hills! They have well apportioned rooms, lovely and well-thought-out common areas, active residents who help plan the activities on site, and reasonable prices! The location is fantastic--whether you live in Sacramento or San Francisco it wouldn't be hard to visit family staying at Sycamore Hills. This will be the first place I show my parents when they are of age. Highly recommend.

Food is good. Facility is great. They take care of me and make me feel safe and happy here.read more

Beautiful place, very clean. Great service, friendly staff!!! Staff are very attentive to their…read moreresidents.

Be aware of erroneous charges and poor communication!!…read more I have spoke to the management team in person and sent multiple emails to them advising of an ongoing billing issue. The billing error has been going on since November 2024 and it has yet to be corrected. The team has ignored the emails and is now charging me a late fee for their error. I also had a $400 dollar fee added to my rent that was not discussed with me during the lease agreement. So, if you want to live in a place where fees will magically appear on your monthly billing , you have to scrutinize your bill, and debate inaccurate charges, come to the Exchange at Bayfront.

I've lived here for almost a year, and I can confidently say this place is not worth the price. The…read moremanagement doesn't take complaints seriously and they clearly don't prioritize residents' concerns. After submitting numerous noise complaints I was advised to contact security. I contacted security as suggested after an upstairs neighbor was arguing at 2/3am on a weekday in the middle of the night. Unsurprisingly they did not answer. If you're considering moving in, save yourself the headache and look elsewhere.

I toured the Memory Care unit and was very impressed. A friend also gave it high marks and he had…read moreworked there! My Loved one needed surgery, so could move ahead immediately. Now circling back - they will not return my calls or my inquiries. This is poor customer relations.

My elderly cousin has been living here since July 2023 and is thriving. I worked in the healthcare…read moreindustry for 15 years and later as a Senior Living Advisor (offered the same services as "A Place for Mom", only in person). Westmont of Pinole is an excellent place for a loved one. The staff members have an average tenure of over 5 years and actively engage with the residents. I visit at different times and days and can truly say that this entire team enjoys what they do, they're good at it, and it shows.

Thank you to Shyanne for expediting an issue I had with my washing machine. She was able to…read morefacilitate swapping out my faulty unit. And thank you again to Chris for replacing the unit.

Just toured The Dylan and the area is amazing. Very peaceful and scenic. Terrisha was so friendly…read moreand made us feel at home. She was the biggest factor in us renting and we can't wait to attend all the fun events!

I have been a resident/owner of my condominium for approximately 35 years…read more Collins is the best Property Mgmt Company that i have dealt with in all these years. They are prompt to reply and take care of the issues at hand. I couldn't be more satisfied. Thank you Chris and Amelia! You rock!

Collins Management has incredibly poor business practices. The organization provides very little…read moreguidance to board members - who Collins admits are under trained - and so proper financial management does not exist. I live in Ellinwood in Pleasant Hill. After two to three years of reserve studies that showed we were inadequately funded, homeowners were presented with a half-million dollar landscape project and were told repeatedly that our reserves were "healthy." Our roofs were at end of life in 2025 and the board decided to defer re-roofing until 2027 to accommodate the landscape project. After winter rains caused 8 units to have catastrophic roof leaks, Collins and the board decided we needed new roofs. Now, because of additional costs to replace skylights that were not in the scope of the roofing project, we are subject to an "emergency" assessment, increased dues and possibly another assessment in 2028. Collins seems to think that homeowners are rolling in money as they have added $240 to the assessment if homeowners need or want to pay over time. In addition, in all of their communications they state that we should contact them with questions or comments and when we do, our communication is either ignored or answers deflect from our questions. Decisions that are supposed to be made at board meetings are actually made in private and then slammed down on the homeowners. "Forum" times at these meetings are inadequate for complicated or involved questions but if we communicate in writing, we are told to join a committee or go to the board meeting. I'm not quite sure how Collins continues to manage multiple properties professionally. They are a service provider that homeowners pay for, yet they show no goodwill or attempts to support homeowners. Both Collins and board members have been known to degrade homeowners and dismiss any issues as "frustrating" and "bothersome."

Gregory and his team were very helpful and pricing was super reasonable. I will definitely be on…read morethe look out for his next estate sale. Please check them out and I promise you wont be disappointed. Thank you Gregory and team.

Loved my experience today and thought Gregory was very reasonable. Walked away very happy and love…read moremy new finds.

Under new ownership and communication is trash you can't even get a response from the office. There…read moreis an unknown balance in my account and for about three days I have been trying to get a response, if you call the office number the mailbox is full can not wait to find another apartment

Hello this is Lesley Sanchez from 525 203 I would like to thank the maintenance crew who repaired…read moremy bathrooom and did an excellent job they worked so hard and cleaned up everything was amazing thank you from Lesley Sanchez

Met a resident over the weekend and had time to call the office today which is a Tuesday. Wasn't…read moreconnected with anyone even after a few tries but may follow up with them at a later time to inquire about their current policies that may not be published. I was later able to find the info. I needed on the Internet. https://www.thearborshomes.com/ (2025)

My mom resides here. Nice neighborhood - police department and state of the art library within 300…read morefeet -, nice grounds, clean modern lobby. The apartments are nice, some with a beautiful bay view. However, the walls are paper thin...you can hear the neighbor's drawers opening and closing and I actually thought someone was walking in her apartment but it was coming from the unit next door. I suppose Bridge Housing thought senior living was not worth a little extra money to cushion or insulate the walls to allow a little bit of privacy - Oh yeah and there's a train that chugs by often and the Home Depot - next door - is busy and noisy. Other than that, nice place.