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    Fern Grotto Inn

    4.4 (29 reviews)
    Open • 9:00 am - 7:00 pm

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    Uyen N.

    We stayed in Ohana house. This is one of the best experience. The house has everything we need or will need: Kitchen very well equipped, more equipped than most average house (think coffee beans and coffee grinder, slow cooker, vitamix...) Lots of games and books. Lots of beach towels. I love little details like the cute folded hand towels with fresh flowers hidden in subtle places, the flashlight attached to the house key, the water bottles and local beers and chocolates in the fridge... We found everything we needed for an outing: kayaks, sup boards, coolers, water bottles, ice packs, umbrellas, water shoes, snorkeling gears, hiking poles... We as a family of 5 kayaked up the river to the secret falls. We used the sup almost daily. There are star fruits, custard apples,... and fruit picker to use. This is the kind of house we can just stay home and not get bored. The river only could keep us entertained for days.

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    Review Highlights - Fern Grotto Inn

    “We loved being able to kayak up the Wailua River with the kayaks provided for our use; also, snorkels, masks and such.”

    Mentioned in 8 reviews

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    Kauai Coast Resort at the Beachboy

    Kauai Coast Resort at the Beachboy

    (141 reviews)

    $$

    This a Shell/Wyndham resort timeshare property. It has nice studio and kitchenettes. Most do not…read morehave elevators and it is 22 short steps to each floor. When you check-in, they will take a credit card for incidentals and charge about $18/day resort fee on top of other costs. Then they will direct you across to the concierge/1st timeshare contact to get first sales pitch. You can skip and just leave after getting key. I listened to others get the standard offer to get gifts to sit thru a pitch. My room was studio 3rd floor, 44 steps to top. No kitchen, but microwave and fridge. Interesting note is that AC unit is connected to sliding door. If open, it shuts off. Patio is nice, overlooking grass area with BBQ spots and tikis. Grill equipment is in room. Main lobby has bar and restaurant. Coffee in AM and juice is early PM. Good middle spot on the island so you can go north or south when exploring. Due to (prior?) homeless issue (I had no issue), they only have ice at the main desk, also you can get other items like coffee refills there as well. Limited gift, food shop area, but there is a nearby store with all you need. We had no significant issues, other than avoiding the timeshare pitch. Nice location, clean, it is a humid location because it is near the beach and it rains regularly. There are sometimes they leave remodeling items in parking lot, which fills quickly after dark, and the outside trash can also fill quickly. Lots of chickens, which you can't avoid in the islands. I would return in the future.

    Check in was a breeze until they told us we must go to the concierge for our wristband keys. What…read moretranspired was an aggressive interaction in which the concierge misled us into believing we were required to sign up for a "safety briefing" which is "required for all guests" staying at the resort. She insisted that all guests go through the process to maintain the "safety and security" of the resort which was completely false and untrue. Instead of feeling the Aloha spirit we felt intimidated and unwelcomed. Aside from the timeshare aggressive pressure sales pitch from the concierge the resort was great. The units have a full kitchen, large living room, separate dining area and comfortable bedrooms. The ice maker in the freezer does not work but ice is provided at the front desk. The pool and hot tub is beautifully maintained and the grounds are groomed daily. The housekeeping and grounds staff are very helpful and friendly.

    Garden Island Properties - Garden Island Properties conveniently located in Kapa'a for over 31+ years.  Aloha!

    Garden Island Properties

    (21 reviews)

    1 Star -- WARNING: This property management company will take your money and put your family at…read morerisk. We booked a week at Mele Kai (March 11-18) for two families, including kids, one of whom was celebrating a birthday on the island. Nearly $8,000. On March 10, with a massive Kona storm bearing down on Kauai, we reached out to Garden Island Properties to discuss our options. Our VRBO messages went unanswered. Our phone call went unanswered. When we finally got a text response, they told us the rain is what gives Kauai its nickname "The Garden Island" and suggested we bring "a flexible plan and rain gear." We weren't being difficult. We wrote back and told them we weren't opposed to being rained on -- our concern was flooding, loss of power, or being stuck on the island. I asked them directly: "Will my family be safe during this massive storm in your place?" Their response? They told us, "I don't mean to downplay the news coverage, but this is fairly typical winter weather for Kauai." They assured us the rental was "not located in a flood zone." Fairly typical winter weather. Not in a flood zone. Here's what actually happened: The Governor declared a STATE OF EMERGENCY. Roads in Poipu -- the exact neighborhood of this house -- were closed due to flooding. Ho'one Road and Ku'ai Road, right by this property, were shut down. The islands were hit with up to 44 inches of rain and 135-mph winds. Schools and government offices closed. Over 120,000 customers lost power across the state. Beaches were closed under brown water advisories warning of sewage overflow and hazardous bacteria. The Red Cross and Salvation Army mobilized relief efforts. Residents were evacuated into emergency shelters. So much for "fairly typical winter weather." So much for "not in a flood zone." And here's what makes it worse: the forecast they themselves included in their own message showed 90-100% chance of rain with thunderstorms and wind gusts up to 50 mph for EVERY SINGLE DAY of our trip. Their own evidence showed this was not typical. They sent it to us and still told us to come. We never made it to Kauai. We couldn't. It would have been dangerous and irresponsible to bring our families -- our kids -- into that situation. Garden Island Properties refused any refund. VRBO has been contacted twice by phone, was promised a resolution email both times, and as of this writing we've received nothing. $8,000. Gone. For a house we never stepped foot in, on an island we never reached, during a declared state of emergency that the property manager called "fairly typical." This is not a review about the weather. Nobody controls the weather. This is a review about a property management company that had every piece of information -- including their own forecast -- telling them this was a dangerous, historic storm, and they still chose to encourage a family with children to fly into it rather than do the right thing. I asked them point blank if my family would be safe. They couldn't even answer the question. They chose profit over safety. Period. If you are considering booking with Garden Island Properties, understand this: when things go wrong -- and in Hawaii, weather can go very wrong -- this company will not have your back. They will take your money, send you a canned aloha, and wish you luck.

    I never leave reviews, but once in a blue moon I do business with a company that's so exceptional,…read moreand whose staff is so above and beyond that I find myself looking for outlets to let others know of my experience. This is the case with the people at Garden Island Properties. A week prior to our departure, we sadly had to cancel our travel to Kauai Island because our daughter was hospitalized. I had already paid in full for our three week rental (60 days prior to our departure date) and I did not purchase insurance. This could have been the end of the story because everyone had already been paid. But, the people at Garden Island Properties worked tirelessly to find another renter so we could recover some of our money. The humanity they showed, and the effort they made on our behalf has made me a loyal customer, and I plan to use them to help me with future rental properties going forth. I will also purchase travel insurance!

    Waipouli Beach Resort - Hibiscus in the garden

    Waipouli Beach Resort

    (100 reviews)

    Enjoyed our stay. Pool was great and never too crowded. The towel exchange was simple and never had…read moreany issues. The non swimable beach was nice for sunrise and evenings. We didn't eat at the restaurant due to cost and minimal options. Staying in this area puts you mid island with access to great beaches, but, know you are still driving every day a min of 30 minutes to get to a more desirable beach if you're looking for calmer water and the ability to snorkel. The room was fantastic and slept my family of 5 well. Well stocked for cooking. My biggest complaint was the "Mountain View" is more like a parking lot and grocery store view. Also, if you're a lite sleeper, the roosters and road noise will keep you awake. I won't miss the roster crow at 4 am.

    Due to hurricane damage to our hotel we had to get a new hotel the day before we arrived in Kauai…read more The Waipouli resort looks great online, the reviews were good, but my experience was very different. The lobby hours are limited, like 9am-7pm which is ok but not if you run into an issue past 7pm (which we did) The front desk staff is lovely and welcoming no complaints with them at all, they are doing their best with what they have. The room was ok it was clean but dated you can tell they havent updated things in a long time. The lamp covers are dusty and the sofa in the room has lost its shape. Our room upon entering was soo hot! We turned on the ac and headed to the pool. When we got back to the room it was even hotter like a sauna the front desk sent a guy to fix it but it didnt work so they were able to move us to a different room. The new room was exactly the same but with working ac. Thankfully our friends were at the Royal Sonesta so we would spend our days over there but upon arriving back to our room on day 3 we were greeted by a puddle of water at the entrance coming from the water heater/ac closet. The front desk was closed and we're checking out the next day so we just threw towels at the puddle and were happy to be leaving the next day. All night it kept leaking we used up all the towels available. I'm sure this resort was great at one time but now its dated, sad and lonely the pool water is murky and the surrounding area is covered in chicken poop. The whole resort could use a refresh. The onsight restaurant was closed during our whole stay, it's good the resort is across the street from Safeway and lots of restaurants. I would not return!

    Outrigger At Lae Nani

    Outrigger At Lae Nani

    (1 review)

    We stayed here ten years ago for our fifth anniversary and had a magical time in a lovely unit. All…read morethe convenience of a condo and all the luxury of a hotel. So for our fifteenth anniversary, a return visit seemed like a perfect idea. Boy has it gone downhill. Instead of the daily housekeeping service we had before, there's a $225 cleaning fee you have to pay when you check out (For a two-bedroom condo. Even given Hawaii inflation, that's a level of ridiculous in the hourly rate that's hard to stomach. Also there were muddy handprints on the fridge when we arrived so the cleaners didn't exactly earn the $225 that the people before us paid ). You have to check in at a different property down the road, information that was NOT provided in the confirmation email nor in any signage at the condo. When we did check in, the woman at the front desk of that hotel very excitedly told me that "Because you're staying five nights, we provide you toiletries! (The attached picture indicates said toiletries. All of them. For five people for five nights.) And if you need extra trash bags, you can call us!" Wow. Not sure I can handle such fanciness. There is no WiFi, because apparently we're going on vacation in 2010. There is a coin-operated laundry rather than in-condo laundry. There's one beach chair and some raggedy standard-size bath towels towels that I'm guessing are expected to function as beach towels (because they're a different color and were in a closet) in a condo advertised as sleeping six (luckily we only had five and three were kids since instead of the advertised sofa bed, there was a standard sofa and an air mattress in a closet). Two showers but no tub. The location is great (walking distance to Coconut Marketplace and right on a small, largely private beach) and the condo is a nice size with two lanai (that's why the three stars). Probably it's fantastic if you own here and are customizing your space, but if you're visiting, I'd look at other vacation rentals or maybe try to go directly through the property/owners rather than working through Outrigger, because for what we're paying, it's incredibly disappointing - this is just not presently set up to be a great option for a family on a beach vacation. Outrigger is really not helping their branding with this level of inattention to the kind of details that make an experience special and make you want to come back to a place and recommend it to your friends.

    Fern Grotto Inn - hotels - Updated October 2026

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