1. Fern Grotto Inn

    1. Fern Grotto Inn

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    Kapaa, HI

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    Fern Grotto Inn

    4.4 (29 reviews)
    Open 9:00 am - 7:00 pm
    Updated 2 months ago

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    Uyen N.

    We stayed in Ohana house. This is one of the best experience. The house has everything we need or will need: Kitchen very well equipped, more equipped than most average house (think coffee beans and coffee grinder, slow cooker, vitamix...) Lots of games and books. Lots of beach towels. I love little details like the cute folded hand towels with fresh flowers hidden in subtle places, the flashlight attached to the house key, the water bottles and local beers and chocolates in the fridge... We found everything we needed for an outing: kayaks, sup boards, coolers, water bottles, ice packs, umbrellas, water shoes, snorkeling gears, hiking poles... We as a family of 5 kayaked up the river to the secret falls. We used the sup almost daily. There are star fruits, custard apples,... and fruit picker to use. This is the kind of house we can just stay home and not get bored. The river only could keep us entertained for days.

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    Ask the Community - Fern Grotto Inn

    Review Highlights - Fern Grotto Inn

    We loved being able to kayak up the Wailua River with the kayaks provided for our use; also, snorkels, masks and such.

    Mentioned in 8 reviews

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    Kauai Coast Resort at the Beachboy - Courtyard

    Kauai Coast Resort at the Beachboy

    (139 reviews)

    $$

    Stayed her for 3 nights, though I wished I would have stayed here all 5 nights. This is a…read morebeautiful property and probably one of the nicest in Kapaa. Walking in to the lobby felt like we were at a premium resort and definitely put us in the right mood. There's a bar and Hukilau Lanai right in the lobby. You can make reservations through Open Table for the restaurant. There's no valet that I saw when we pulled up or a bellboy to help with your bags. Or at least, I didn't see one or ask for one. The check-in process was normal, but after checking in, you are directed to go see the Concierge. I waited a good 15 minutes just to find out that since I'm a member, he doesn't have access to my account and was asked to come back in the morning to talk to someone that does. I wish that all Shell properties would stop this practice altogether. It's already enough that we spent hours traveling to this beautiful property and want to get to our rooms to unwind and freshen up. We do not have time to sit through some kind of pitch. Because I didn't see the Concierge the next morning, they sent me a text and also placed a door tag on my door to remind me to come see them. First off, you're on vacation and do not want to spend an hour or two sitting through some kind of pitch or upsell. I don't know what the point of the wristbands was for, besides not having to carry the room key with you, it was pointless. So I would ignore going to the Concierge altogether. I don't know what was in the Welcome package and didn't want to fall in to that trap, so I just ignored having to go see the Concierge. The property grounds had 1 large pool, 2 smaller 1.5' deep pools and a jacuzzi. There were also a couple of grills and a bar by the pool, which was great. And I saw them being used throughout our stay. There's a nice walkway to other properties or to the beach. Unfortunately, there's no beach access right on the property. Parking was free and you didn't have to hang any parking permit on the car. One big drawback is that there are no elevators. So you'll have to lug all of your items up the stairs. We stayed on the 3rd floor and had our luggage and stuff we bought at Costco. I wished they would have turned on the A/C in the hallways to help with the heat. It was stuffy by the time we got to the top floor. Luckily, the A/C in our room was working well. Our suite was nice and big with all of the amenities needed for our stay. We even did some laundry on our last day and there were 2 packs of detergent provided. We had bath & pool towels in the room. WiFi was just ok, it wasn't the fastest being at 20mbps up and down. It's fine for 2 people, but could bog down with more devices. One of the best things about this location is it's right across the street from the Coconut Marketplace. You'll be able to find pretty much anything you need there. We stopped by here on our way out to Waimea Canyon and also picked up dinner at the store in the deli area. Was also able to grab some souvenirs and shopping on our last day. We've only stayed at Poipu our last 2 visits, but would definitely come back here again. If you decide to come here, ignore going to the Concierge please and don't believe that you need to get their wristbands. We were able to walk around the property and nobody stopped us.

    Clean, comfortable rooms in a stunning setting on the Kaua'i coast. I've heard that resorts are no…read morelonger allowed to build so close to the coast, so this is a real gem, especially if you want to get right out on the beach for a beautiful sunrise. The pool area and all the landscaping is especially lovely. All the staff we interacted with were very nice, especially when I lost an item and the front desk gave us a call later for a status update. Parking is easy and convenient, and the Coconut Marketplace with ABC store within walking distance really made this location awesome with easy access to shops, grocery, and food. We really missed the convenience later in the trip at another resort. Downtown Kapaa is also a short drive or walk away. The lack of elevators is a major downside at this location, however. For our party, staying three floors up with no elevators was inconvenient but doable, but for others it could be impossible so please be aware and call ahead if this is an issue for you. I did hear that the resort will be undergoing a renovation soon, and I sincerely hope elevators are a priority.

    Garden Island Properties - Garden Island Properties conveniently located in Kapa'a for over 31+ years.  Aloha!

    Garden Island Properties

    (20 reviews)

    I never leave reviews, but once in a blue moon I do business with a company that's so exceptional,…read moreand whose staff is so above and beyond that I find myself looking for outlets to let others know of my experience. This is the case with the people at Garden Island Properties. A week prior to our departure, we sadly had to cancel our travel to Kauai Island because our daughter was hospitalized. I had already paid in full for our three week rental (60 days prior to our departure date) and I did not purchase insurance. This could have been the end of the story because everyone had already been paid. But, the people at Garden Island Properties worked tirelessly to find another renter so we could recover some of our money. The humanity they showed, and the effort they made on our behalf has made me a loyal customer, and I plan to use them to help me with future rental properties going forth. I will also purchase travel insurance!

    1 Star -- WARNING: This property management company will take your money and put your family at…read morerisk. We booked a week at Mele Kai (March 11-18) for two families, including kids, one of whom was celebrating a birthday on the island. Nearly $8,000. On March 10, with a massive Kona storm bearing down on Kauai, we reached out to Garden Island Properties to discuss our options. Our VRBO messages went unanswered. Our phone call went unanswered. When we finally got a text response, they told us the rain is what gives Kauai its nickname "The Garden Island" and suggested we bring "a flexible plan and rain gear." We weren't being difficult. We wrote back and told them we weren't opposed to being rained on -- our concern was flooding, loss of power, or being stuck on the island. I asked them directly: "Will my family be safe during this massive storm in your place?" Their response? They told us, "I don't mean to downplay the news coverage, but this is fairly typical winter weather for Kauai." They assured us the rental was "not located in a flood zone." Fairly typical winter weather. Not in a flood zone. Here's what actually happened: The Governor declared a STATE OF EMERGENCY. Roads in Poipu -- the exact neighborhood of this house -- were closed due to flooding. Ho'one Road and Ku'ai Road, right by this property, were shut down. The islands were hit with up to 44 inches of rain and 135-mph winds. Schools and government offices closed. Over 120,000 customers lost power across the state. Beaches were closed under brown water advisories warning of sewage overflow and hazardous bacteria. The Red Cross and Salvation Army mobilized relief efforts. Residents were evacuated into emergency shelters. So much for "fairly typical winter weather." So much for "not in a flood zone." And here's what makes it worse: the forecast they themselves included in their own message showed 90-100% chance of rain with thunderstorms and wind gusts up to 50 mph for EVERY SINGLE DAY of our trip. Their own evidence showed this was not typical. They sent it to us and still told us to come. We never made it to Kauai. We couldn't. It would have been dangerous and irresponsible to bring our families -- our kids -- into that situation. Garden Island Properties refused any refund. VRBO has been contacted twice by phone, was promised a resolution email both times, and as of this writing we've received nothing. $8,000. Gone. For a house we never stepped foot in, on an island we never reached, during a declared state of emergency that the property manager called "fairly typical." This is not a review about the weather. Nobody controls the weather. This is a review about a property management company that had every piece of information -- including their own forecast -- telling them this was a dangerous, historic storm, and they still chose to encourage a family with children to fly into it rather than do the right thing. I asked them point blank if my family would be safe. They couldn't even answer the question. They chose profit over safety. Period. If you are considering booking with Garden Island Properties, understand this: when things go wrong -- and in Hawaii, weather can go very wrong -- this company will not have your back. They will take your money, send you a canned aloha, and wish you luck.

    Outrigger At Lae Nani

    Outrigger At Lae Nani

    (1 review)

    We stayed here ten years ago for our fifth anniversary and had a magical time in a lovely unit. All…read morethe convenience of a condo and all the luxury of a hotel. So for our fifteenth anniversary, a return visit seemed like a perfect idea. Boy has it gone downhill. Instead of the daily housekeeping service we had before, there's a $225 cleaning fee you have to pay when you check out (For a two-bedroom condo. Even given Hawaii inflation, that's a level of ridiculous in the hourly rate that's hard to stomach. Also there were muddy handprints on the fridge when we arrived so the cleaners didn't exactly earn the $225 that the people before us paid ). You have to check in at a different property down the road, information that was NOT provided in the confirmation email nor in any signage at the condo. When we did check in, the woman at the front desk of that hotel very excitedly told me that "Because you're staying five nights, we provide you toiletries! (The attached picture indicates said toiletries. All of them. For five people for five nights.) And if you need extra trash bags, you can call us!" Wow. Not sure I can handle such fanciness. There is no WiFi, because apparently we're going on vacation in 2010. There is a coin-operated laundry rather than in-condo laundry. There's one beach chair and some raggedy standard-size bath towels towels that I'm guessing are expected to function as beach towels (because they're a different color and were in a closet) in a condo advertised as sleeping six (luckily we only had five and three were kids since instead of the advertised sofa bed, there was a standard sofa and an air mattress in a closet). Two showers but no tub. The location is great (walking distance to Coconut Marketplace and right on a small, largely private beach) and the condo is a nice size with two lanai (that's why the three stars). Probably it's fantastic if you own here and are customizing your space, but if you're visiting, I'd look at other vacation rentals or maybe try to go directly through the property/owners rather than working through Outrigger, because for what we're paying, it's incredibly disappointing - this is just not presently set up to be a great option for a family on a beach vacation. Outrigger is really not helping their branding with this level of inattention to the kind of details that make an experience special and make you want to come back to a place and recommend it to your friends.

    Fern Grotto Inn - hotels - Updated July 2026

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