I booked this hotel through Expedia, paid for it, and received a confirmation letter directly from…read morethe hotel. When we arrived today-no room for us. We had been moved to a less desirable location. Instead of walking directly to the Balcón de Europa, we were 10 minutes away. The hotel placed the blame on Expedia. Okay, then don't use them for your booking. We were supposed to have a kitchen and be right at the beach. We didn't even have a kettle in our room for tea or instant coffee. We could have gone anywhere this weekend and we chose this location only to be disappointed. I guess my advice is if you want to stay at this hotel, don't dare book through a 3rd party agency.

The location and price are worth five stars. For that alone I would probably stay there again. The…read morestaff was friendly enough and overall I would say it was a good experience. The location especially was my favorite part. It was just behind the beach... as close as you can get in the hotels... the sheets were kind of knotted and a little bit uncomfortable, but for the reasonable price, it was acceptable. I felt like I was staying in a college campus apartment.