We have used Central Propane for several years now and have been pleased. Kelly in the office is…read morealways professional and helpful. When the delivery is made, a receipt is always on the front door with beginning and ending numbers so we can tell how much we have remaining. Thank you for great service!

I recommend Henley Propane for all of your propane needs and services. Henley Propane delivers…read morereliable, efficient and professional service. Marcus was extremely helpful and courteous in helping us!

I have a one year rental with Henley and after that I will not use them again nor would recommend…read morethem. We called and spoke with Tabitha about a 120 gallon propane tank. We were told the rental on the tank is $175 and that the propane would be around $340. So total about $515. The day of delivery we paid $670.03. Which was more than we were expecting but we just said it is what it is. Well Friday we got a bill for $192 more dollars. So we called and found out they never charged us for the tank rental plus tax. So the $670 we paid was for $313 in undisclosed fees. So once we figure that out after talking to Brent we're trying to explain that you cannot just not disclose fees and still expect payment. Even if they are mandatory. And he says well Tabitha just answers questions and doesn't give pricing. And the labor we paid already was also for the driver driving to and from my house. Nope that's a service call which we also already paid. Long story short Henleys doesn't disclose their fees and then expects you to still pay more. I wouldn't recommend using them. Brent isn't willing to work with his customers even when they were the one in the wrong.

My friend and I stopped in here over the summer just after 5:00 PM, and the attendant on staff was…read morejust about to pull out of the parking lot. He rolled down his window to let us know that he had already closed up, so we asked if there was another hardware store nearby. He started to give us directions, but then decided to open back up again just for us. We only wanted to buy about $10 worth of things, but since he was so friendly, we ended up spending about 8 times that instead. The store was nicely laid out, clean, and the staff was awesome.

From the owner: Specializing in: - Lumber…read more- Wood Products - Building Materials

Terrible service. My 90 year old father prepaid a season's worth of gas, to be delivered in two…read moreshipments. Received the first timely. When he contacted them to receive the second delivery, they told him "two days." Seven days later he is still waiting, and running out of gas. Similar problem last year: his contract required him to receive the balance of the undelivered gas by a particular date (or pay a penalty.) He called a week before the date to request the balance of the contract delivery. They delivered 10 days later and assessed a $100 late request billing. Calls to the parent office in Paducah were greeted with mocking derision. These people are untrustworthy and my father will be going elsewhere next year. I am urging him to file an elder abuse suit, but he is unlikely to do so.

Prebought Summer 2019. When I called about the prebuy contract, I asked them to do the same thing…read morethey had the previous 13-14 years, fill at their convenience once the payment was received. Fast forward to December 2019...we're out of propane! On us for not checking - they'd never filled the tank. And, when the office is contacted, the epitome of rude on the telephone informs me that we'd never called! Spent a whole weekend without propane in the cold. Made no effort, though we were long time customers. We made no effort to stay with them, contracted with a new company. Sooner or later, it will catch up with them!

Used Chiles services for several years until I discovered that they were ripping me off on gas…read moreprice. Charging me over $1.20 a gal over competitors prices. Changed companies and and Chiles kept my 20% gas previously paid for as a restocking fee. Most companies just charge tank rental fee or equivocal ..............such a "legal"? theft. Don't miss them at all. COMPARE PRICES or get ripped off.

From the owner: Your comprehensive energy and comfort provider, Chiles is a full service, family owned heating, air…read moreconditioning and propane services company supporting middle TN and industrial customers throughout the SE for 65+ years. As a Carrier dealer, we sell the very best in HVAC and indoor air quality products and service and repair all brands 24/7 with NATE certified technicians. We offer complete propane services to our commercial and industrial clients including underground tanks and the GAS Check inspection program. Our products include Air Conditioners, Heat Pumps, Air Handlers, Gas Furnaces, Packaged Units, Hybrid Systems, Geothermal Heat Pumps, Ductless Mini-Splits, Thermostats, Zoning Controls, Air Cleaners, Humidifiers, Water Heaters, and Power Generators. Our services include Installation, Upgrades, Replacements, Preventative Maintenance, Service Contracts, Repair, Emergency Service, Duct Cleaning, Industrial Services, Propane, Gas Check, Gas Leak Check, Safety Service Inspection