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    1 year ago

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    11 months ago

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    5 years ago

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    5 years ago

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    Bed Bath & Beyond - This is the second broken mirror with no protection!

    Bed Bath & Beyond

    (2 reviews)

    $$

    Not even one star !…read more I am in the middle of worst customer service experience I have ever had! Not only do the customer service reps life the customer services manages and supervisors don't know what the hell they are taking about. Waiting on the 3rd mirror. They keep shipping broken 60" mirrors in boxes with no protection! This is the 5th time I have been on the phone with them for over an hour each time. All they offer is "store credit" lol. If they can't fix their mistake. They won't me to come back and make another purchase with in store credit yet they can't fulfill the order I gave placed. Weeks ago!! Wow folks the lies keep coming. Bed bath & Beyond customer service is a freaking joke. First I'm unreasonable because I have expectations that they should hold up their end of the deal. Yet they can't issue a refund now because they have ordered a replacement which they consider a replacement. Hahah Given their was so much broken glass I could of cut my fingers or hands severely opening the previous two broken mirrors. Mind you the first mirror I ordered weeks ago showed up in perfect condition. So I thought ok I'll order a larger one. Now we are going on two weeks and two broken Mirrors and no refund. All they can offer is $50.00 in store credit Mind you I had to hall two boxes 36"x62" filled with shattered glass off to the dump ! They are the worst!! As bad as Ashley furniture !

    Very friendly and helpful store was clean, cashier was friendly and helpful. I will definitely be…read moreback!

    LL Flooring - Bowling Green

    LL Flooring - Bowling Green

    (5 reviews)

    We received the most awful customer service at this store from any business in the history of…read moreretail. After confirming a 2 hour time frame at 12:44 with an associate to pick up my on-line order, it was closer to 3 hours before I arrived. I phoned from the parking lot and the order had not been filled. I went in the store to see why we were still waiting to be told they couldn't get to it because now it was raining. The associate admitted speaking to me, but denied I gave him a time. I suppose we just talked about the weather. I left without my order, a tank of gas and 3 hours wasted.

    I do not normally write reviews unless my experience is top notch or lowest on the scale…read more Unfortunately, this was was the lowest on the scale. It's been over 24 hours since I filed a complaint with Customer Care and supposedly the Regional Manager was going to return my call. I have not heard from anyone. Lumber Liquidators in Bowling Green is managed by terrible leadership. I entered the store on Saturday, January 18th for the very first time ever. The Manager continued to but in while the salesman, Brandon Wilson(according to my paper work) was talking to us. Brandon did a great job answering the questions that we had, and explaining the difference in between the types of underlayment. I returned to the store on Wednesday, January 29th to order the hardwood floor. I presented a check for the order to be placed, and I was asked to show my Driver's License which is to be expected. I was given a receipt and out the door I went. Hardwood finally arrived and I called the store to schedule a pickup on Wednesday, February 19th. Here is where the shopping experience really went South. Jeremy who I had spoken with on the phone was helping another customer, so the Manager had to assist us. I'm not sure he likes or needs to be in customer service. His attitude definitely says no. I presented a check from the same account that they accepted on January 29th as well as a second check to cover the balance. They were not able to accept the check this time. The check wouldn't go through the system, but it went through fine on January 29th. The check was drawn on a local community bank in Bowling Green, and they could of called the Bank and verified any information that they needed. I told the Manager that they accepted the check on January 29th without any problem. He stood there and looked me in the eye and said, I can't accept it. He didn't try to run it again or anything. WOW! After several comments back and forth, I said forget it and give me a refund. Guess his store doesn't need my business. I asked for a number to call to follow up on my refund, and he gave me 1-800-hardwood which is far from the correct number. Keep in mind he is the Manager of this store ....WOW RIGHT!! My refund will be mailed within ten days from corporate. I followed up with corporate office myself to let them know what quality management they have in Bowling Green. Can you believe a Manager would act this way? We all know that every computer system has a work around before you let a paying customer walk out of your place of business without them purchasing what you ordered for them I definitely recommend you shopping anywhere, but here for your hardwood flooring needs! Update: Well today is March 5th and I have yet to receive my $330.00 refund. I called Customer Care yesterday and they were supposed to overnight my refund and it's still not here!!

    Focal Building Group - A beautiful open-concept design combines vaulted ceilings, warm wood flooring and white cabinetry to create a  stylish and functional space.

    Focal Building Group

    (1 review)

    You looking for a contractor you can trust with your construction project, large or small? Focal is…read morewho you want! They handled our garage conversion in a timely, cost effective manner. We have no hesitation recommending Focal Development Group.

    From the owner: For those seeking exemplary craftsmanship and tailored living spaces, look no further than Focal…read moreBuilding Group, based in Bowling Green, KY. With a sterling reputation for crafting custom homes and executing renovations of distinction, Focal Building Group stands as a beacon of quality and expertise in the region. At Focal Building Group, every project is approached with precision and passion, ensuring that each home reflects the unique vision and lifestyle of its owner. With a wealth of experience in the industry, the team at Focal Building Group possesses the expertise and insight to bring even the most ambitious dreams to life. As proud members of the Southern Kentucky Builder Association, Focal Building Group is committed to upholding the highest standards of professionalism and integrity in every aspect of their work. From initial consultation to final execution, clients can expect nothing short of excellence and dedication from the Focal team. Whether you're envisioning the creation of a bespoke custom home or the transformation of an existing space through renovations, Focal Building Group is equipped to turn your ideas into reality. For inquiries or to schedule a consultation, contact Focal Building Group at 270-303-5955, and embark on the journey towards your dream home today.

    Ferguson Home - lighting - Updated May 2026

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