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    Ferguson & McGuire

    5.0 (1 review)

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    6 years ago

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    Allstate Insurance: Stephanie Lupoli - Stephanie Lupoli  Lupoli Insurance LLC

    Allstate Insurance: Stephanie Lupoli

    (6 reviews)

    Avoid This Office at All Costs…read more My experience with Stephanie Lupoli, Lora, and the rest of this office has been absolutely disgusting. The way they treat clients is shameful, and people deserve to know how unprofessional and dishonest they are. STEPHANIE herself is rude and condescending. The first time I ever spoke with her, she didn't even bother to greet me INSTEAD she just answered the phone with "Who's this?" as if I was bothering her. Her attitude every time has been dismissive and nasty, with zero respect for clients. Lora & Conner made promises they never kept, told me they would take care of things and never followed through. On top of that, one of their agents even asked me my age in a demeaning way, as if I was too stupid to understand my own policy. That level of rudeness is beyond uncalled for. This office ignores calls, avoids emails, and when they finally do respond, they act like they're doing you a favor. They lie, they mislead, and they never take responsibility for their own mistakes. Instead, they leave clients stuck with the consequences of their negligence while chasing their own commissions. Stephanie, Lora, and every person I've dealt with here should be embarrassed by how they treat people. Their behavior is appalling, their professionalism is nonexistent and their customer service is disgraceful. Do not waste your time or money with this office. They are liars, rude, unreliable, and will only bring you stress and headaches. Absolutely shameful!!!!!!!

    for over 20 years i was a customer always paid in full on time…read more they offer a deal you pay in full to avoid fees last renewal I opted to do that as usual yet they felt it was better to not take full payment and charge me fees when questioned they got rude and wrote sorry for trying to be nice I understand mistakes happen but fix them without being rude so they charge me and tell me they are doing me a favor I would tell everybody to avoid these thieves at one point they ha d3 cars listed on our policy we neve rhad three cars then they lie d about that good thing we were able to go back and prove they lied

    Ferguson & McGuire - insurance - Updated May 2026

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