The customer service at this store was great. The people were friendly and definitely accommodating…read moreconsidering I was transferring a prescription from out of town and they were able to take care of me no problem which I really appreciated. Normally customer service at big pharmacies can be hit or miss depending on the kind of day they're having and how stressed out they are. This store was in good spirits and everyone had a good sense of humor and quickly got my prescription and had me in and out in hardly any time which I appreciated. Thanks Walgreens of Freeport!!

I waited 10 mins in drive-thru and was at the window at 5:01. Last car too. They put the sign used…read moreup in my face and refused to give me my prescription! Never have I ever.

Terrible! Unprofessional and extremly rude. They have no idea what they are doing. Had medications…read morecalled to them and they said they would over 150.00; had the exact same medications filled at another pharmacy for less than 50.00. They told me the medications would be more because I have insurance (with a pharmacy plan). Stay away....it's worth the drive.

Horrible service! Nothing is ever right! Closed the drive thru. Blames the doctors office for their…read moremistakes. Given wrong medicine. If you can go somewhere else.

this store is nothing but a nightmare, not to mention the stores employees attitudes but now they…read morepermanently closed the drive thru? this is not a wise move for a company to do. now you have to go inside and wait in a ungodly long line to pick up your Rx. this is the final straw that broke my loyalty to this store.

What's gem of a store for many items. We went this weekend for the Christmas sale and we found so…read moremany lovely items not found elsewhere for gifts and decorations. The employees are so friendly and knowledgeable, it was truly a delightful holiday experience.

A non chain pharmacy that gives personal caring service. What a find. And a fabulous upscale gift…read moreshop and cosmetics counter.

Great place, real nice people. I was looking for nebulizer parts. Walgreens across the street had…read moredummies working. I went here. Immediately had someone help me and found what I needed. Great price too. Ill be back !

This is my first time to visit this store. It's located in the strip mall between other stores…read more There are public parking. The pharmacy is inside. The store has large selection medical supplies ( cushions, compression stockings). They also have bandages, vitamins, and other over the counter medicine. This store is average sized; however it has small section for everything. It's organized and clean. Staff is friendly and knowledgeable. The store also carries its own generic brand and brand name. The store opens 7 days per week. Monday to Friday: 9 am to 8pm Saturday & Sunday: 9 am to 4 pm. I definitely recommend if someone is looking for medical supplies.

I've had nothing but great experiences with this pharmacy. The staff is always friendly, polite,…read moreand genuinely helpful. They do an excellent job of calling promptly when my prescriptions are ready or if there's ever an issue that needs my attention. Their prices are very reasonable, and the pharmacists have always taken the time to answer my questions and make sure I understand my medications. It's clear they truly care about their customers. I highly recommend this pharmacy to anyone looking for great service, affordable prices, and a team that goes above and beyond. Five stars!

I'm switching all my prescriptions here! Even though this is several miles further away, and…read moreWalgreens and Meijer are just around the corner from me, I'm happy to support this locally owned independent business. Not only do they have better prices on ALL my prescriptions, their customer service is superior! Tom made several phone calls to Meijer to get my prescription turned over and then let me know when it was ready... All within a couple of hours. I also had to call him a couple more times with various questions, and he was patient and friendly on the phone every time! I am looking forward to continued excellent hometown customer service. Oh, and they also have a great variety of specialty medical items that I haven't seen at other pharmacies. I wish I had known about them when I broke my leg!!

I came here at 6:00 p.m. on Saturday full of expectations of getting some photos copied and…read moresomething made for my daughter Priscilla but customer service was horrible as soon as I walked in a short lady that walks funny with short hair and a guy with a beard with thick glasses decided not to help me anymore as I asked questions they continue to work in a straight ignored me I felt judged by the way I looked and the color of my skin never had this problem before but today was way different taking my business somewhere else....

It never fails, whenever I go to purchase anything before I leave I need to check my receipt! This…read morestore overcharge me for five items, I had to go back into the store to check to see if I was wrong then go to the cashier. She contacted the manager who himself goes to look at the prices too (to see if I was lying) . The policy should be if the store is wrong they should give the item for free. It took a lot of my time to get it fixed and refunded the wrong price. This not only happened in Rochelle, but also Springfield, Illinois.

Pharmacy is closed too often for no good reason. No way to run a pharmacy. Been waiting over a week…read moreand a half for eye drops that they have been out of stock, supposedly ordered.

I usually don't give chains 5 stars but this Walgreens deserved it…read more Hands down CLEANER than any Walgreens I have ever been to. Shelves were organized, staff was SO friendly, found everything I needed... THERES EVERYTHING A STANDARD WALGREENS HAS: photo center, pharmacy, shampoo... Additionally it's located right off highway 136 as you roll into Clinton-very convenient. There's a gas station right across the street too, a BP.

Joke of a Walgreens...no wonder they are closing next week. Wasted 1/2 hour in drive-through…read more First no one came and I had to honk and honk. Then the unseen girl tells me that a prescription that I just verified at another Walgreens in town didn't exist. She told me I had to call them...I said I just did...why don't you? Then I had to wait and wait for the pharmacist to answer (more honks). Then I called the store manager to tell her how long I was in the drive-through (I was the only car - I wasn't waiting in line). I finally left. I wanted to inquire about a savings card for a prescription and no one knew anything in the pharmacy about it. I love Walgreens and this is the SECOND one to close in Rockford. Walgreens has major problems.

Pure incompetence and the worst walgreens I've ever encountered. Stay away if you can and def don't…read moreuse them for a pharmacy!