Love Steve Martin appliance! Reliable and dependable. Always amazing service. They answer calls…read morepretty quickly and get you scheduled fast. Affordable and great value.

Professional, courteous and respectful. Did the job and explained everything. Saved me a gigantic…read moreheadache. They came from Tucson to Tubac and the travel fee was worth it. Saved my expensive refrigerator

Dishwasher broke. Quick scheduled appointment over the internet. Showed up on time, ran the…read moretests and then gave me options. $350+ to repair or go buy new for about $750. Provided recommended brands and ones to stay away from. He lost the parts & repair business and I bought new from Costco. I appreciate the transparency & honesty.

Update - October 2026…read more Thank you to Anatoliy for responding to my review and acknowledging the frustration and inconvenience I experienced throughout this process. I do appreciate the apology and the effort made to provide a partial refund. However, I would like to clarify that the refund mentioned in the owner's response did not cover the full cost of the unsuccessful repair. According to my original receipt (#17980), dated September 11, 2026, I paid a total of $412.71, consisting of $140 in cash and $272.71 through Zelle. Of that amount, I received a refund of $156, leaving me out of pocket $256.71. As the owner acknowledged in his response, the original washer problem returned shortly after the control board was replaced, and the company was ultimately unable to resolve the issue. While I appreciate the partial reimbursement and the acknowledgment of what went wrong, I am still left paying $256.71 for a repair that did not resolve the original problem. I believe a full refund would be appropriate under these circumstances, and I would appreciate the company reconsidering reimbursement of the remaining balance. I also want to clarify these details for anyone reading the owner's response, as the mention of a refund could give the impression that the entire repair cost was reimbursed, which was not the case. I appreciate the company's willingness to address my concerns, but until the remaining amount is resolved, I cannot consider this matter fully settled.

I called late in the day and got an appointment for between 9-12 the next morning! Tech showed up…read moreat 9 on the dot, called ahead too! He quickly assessed my washer's issue, confirming what I suspected, drain pump. Gave a better quote than I received from two other places I called. Tech had the part on the truck, which was nice. He installed, tested and had my washer back together in no time at all. He also showed me the old pump before installing the new, which I liked.

Needed to have a refrigerator evaluated and was able to get a same-day appointment (the main reason…read morefor the current stars)! The service charge is very reasonable. I never got contacted after the evaluation and had to call back to get an update on the service appointment and next steps. I also asked for a receipt via email and text and received neither, despite calling multiple times asking for a receipt. Hence why the review is not more than 3 stars.

Great communication fast response and great customer service. The repair was very well done…read moreefficient and affordable. I will work with them again.

Hector may do his job well but is very unprofessional. We have on Ring camera him walking on the…read moreside of our house to urinate in the corner. Did not ask us to use the restroom, which we would of happily obliged. Also, dumped some type of white foam on our rocks. Have confronted Hector also but beware if you hire him.

After a few visits and $370 later, slow responses over 3 months we were told we should replace the…read moreCPU to our washer or get a new washer??? The CPU was replaced on the first visit and the machine ended up having the same issues over and over again. I was told after the first visit the machine should last at least another 5 years. 2 agitator were also replaced. Now we have no washer and no money. The company has stopped responded. I even offered to sell back the parts.

Had a great experience ,they sorted me out at a reasonable price , kind and friendly.read more

Wore a mask, was very easy to communicate with, respectful, honest, helpful and also courteous. 5…read morestars.

This guy is a scammer, job performed rushed and in a poorly manner. He insisted he was a…read moreprofessional what a bum. Here we go: Hallway tile job - tile grout lines don't match with old ones - Grout width not consistent. - Tile depth not consistent (tile is protruding in several spots) - Tile cuts have several chips, which presents a risk for injury. Master bath shower curb job - Cement casting spilled and hardened over new flooring - Shower Curb width not consistent - Shower curb not level to the inside of shower - Tile cuts have chips all around, risk for injury or laceration when entering/existing shower. - Tile depth not consistent. - Grout width not consistent with old one - Tile sizing is bigger than the placement space and lips over. - Inside part of shower curb hace a wide gap that was covered with grout instead of tile. Job site - Both tile jobs were left dirty with a white haze on all tiles. - Floor on master room was left dirty - Master Shower was left with rocks and debris. - Al the tile cuts scraps performed on porch was left on floor - Pavers weren't returned to original location - 1 paver was destroyed - Used incorrect mortar bag for project - Left trash in porch - Poured dirty waste water outside of dispensing area on the back yard - Left buckets dirty and with hardened grout in them For more details see attached photos and videos.

STAY AWAY! I requested service to unclog the drain in my fridge. My fridge is in an RV and the back…read moreof it cannot be easily accessed. Fortunately, per Whirlpool, the drain is accessed inside the freezer by removing a back panel. Technician arrived DRIVING A CAR not a service vehicle. He said he can't do the job because the fridge needs to be removed to access the back of it. He said, don't trust the Internet. When I explained that the Whirlpool site says the back doesn't need to be accessed. He said he can do it, doesn't want to do it and it will be expensive. I declined the work because he didn't want to do it, drove up in a car and his "service bag" was smaller than my purse!

If I could give a 0 star I would. They don't show up when they say they will, not just once but…read moretwice. When they finally do show up they don't fix your appliance properly. I still have a leak, they left the components hanging out of the back of the fridge, flooded the kitchen floor and still charged me a call out fee and a fee for work done! The call out was to be deducted from the bill which they didn't do. Never again.

After our previous technician couldn't diagnose the issue with the fridge and microwave, our home…read morewarranty company sent Pima Appliance Repair for a second opinion -- and we're so glad they did! The technician was prompt in scheduling the appointment and drove a significant distance to our home without hesitation. From the moment he arrived, his professionalism stood out. What impressed us most was the time and care he took to thoroughly inspect both the fridge and microwave to properly identify the issues -- something the first technician never did. They are a great value since we didn't pay anything. If you're looking for an appliance technician who is reliable, professional, and truly takes the time to get it right, Chad and Pima Appliance Repair are the ones to call. Highly recommend!

Excellent appliance repair service for us, over five years of high quality and efficient repairs on…read moreSubzero, Bosch, wine refrigerators, etc. Highly recommend.

This company fixed two appliances for us. They showed up on time, found the problem, ordered the…read moreparts and came back a couple days later to install the new parts. They were quick, courteous and very nice. I'd definitely recommend them for any appliance repairs at home. Thank you so much.

I really liked the workmanship and efficiency of my tile roof job. Cost effective estimate and kept…read morejob cleaned up as they went along for this 2 day job. Great guys and very helpful I would use them again. Talk to Albert