Xtremely heartless company. They keep their beautiful creatures in tiny thick Tupperware not able…read moreto move with barely enough air. The store smells horrific like old milk and baby diapers. The staff prefer that their animals die as food and live a miserable life, then be rescued and taken into a home, even if that only means living for a short while. I can't believe that these people are able to keep their doors open. Do not come here if you are an animal lover of any sort.. or someone who likes to smell in through their nose.

Not a very pleasant experience. It seems overcrowded with animals and the smells terribleread more

My experience with this place has been extremely disappointing, and if it were possible, I would…read moregive this business a negative rating. The last straw came down today when I went to pick my dogs up and she had both my 40-pound Australian Shepard and my 15-pound Shih Tzu crammed into one cage together so small that they were on top of each other and could not move. This is not the first time that my dogs have been mishandled at this shop. My Australian Shepard has been repeatedly burned with the razor on his underside. The last time it happened it became infected, and I had to take him to the vet for antibiotics. Adding to the frustration, the owner is the most unfriendly person I have met in a long time. I cannot recall a single instance where she even said hello or smiled. What is even more disheartening is that she never once said thank you. When you drop your dogs off the only thing she says to you is "Same as usual?" This phrase suggests that there is at least some consistency with her service - but that couldn't be further from the truth. I have lost count of the number of times that she completely shaved off my Shih Tzu's mustache, and when I bring it to her attention, she doesn't even bother to apologize. Reading through her other reviews on Google I suspect that most of the reviews for this shop are from friends. I noticed one was actually from her daughter, who also works there. I would be leery if you rely on reviews to try this one out. Having entrusted eight dogs to different groomers over the past 25 years, I strongly recommend exploring other options. Find one that you can communicate with and that doesn't get mad at you for telling them how you want your dog groomed.

These ladies are so nice and the shop is very warm and welcoming. Minnie Latte (6 months old)…read moreseemed to have a great first visit! Love that they use an all natural drying agent in her ears. We found out the hard way that dogs with long ears are prone to ear infections . We look forward to many more grooming appointments as she grows.

Unfortunately Pampered Pets is no longer in business. Miss Patty is enjoying her much deserved…read moreretirement. She was the best place to board pets, she always took wonderful care of our furry family members.

Was a great pet boarder. But now out of business. Sad. Patty who owned and managed it. Was a…read moresuperb, knowledgeable lady.

I can't even begin to explain how grateful I am that I hired this company - my husband and I were…read moregoing out of town for two whole weeks I spoke with the owner Charlotte and I explained my situation to her and she recommended two 45 minute visits and then a 15 minute at night just for bedtime because my dogs have to stay in a crate if I am not home. I also have two cats and my boy cat needs medication every day. He takes it fairly easy, but you still need somebody who knows what they're doing. So the first visit in the morning is a 45 minute visit the dogs get fed,and they take the time to go outside and really play with the dogs and throw the ball for them and make sure they get their exercise. While they're outside, she came in and gave the cats their wet food and the one his medicine and also cleaned out and checked the litter boxes and the water daily. On either of my first or second day, I got a phone call that there was a lot of blood in the house and one of my cats was bleeding profusely. She sent me a photo and I know the cat had a little red raspberry in that spot and I assume that either he bit it off or it got scratched off. it was quite a bit of blood and it wouldn't stop. Between Dana and Charlotte they took the cat to the vet who numbed the area and did something to stop the bleeding They also knew a Carpet Cleaner who came in the very next day and cleaned my chairs and the carpet. Dana and Charlotte went through and thoroughly cleaned my house because there was blood on the walls, on the floor, and everywhere I can't imagine another pet sitting company going to the degree that they went to to make sure my animals were safe and that my house and furniture was not ruined oh, and every visit I got several photos of each animal, which made me happy as well

I already knew Kitty Chicks was an amazing rescue so I was thrilled to know they had a pet sitting…read morecompany. Staci took care of my cats and was a great communicator. The lockbox was easily purchased from Amazon and will come in handy when I travel again. I would definitely use this service again and highly recommend it to my friends and family.

I went here today when I visited at The Avenues mall just to compare to the other ones I've seen…read more The presentation was a bit cluttery on the front end but items were a good variety and fully stocked. When you head towards the door leading to the back there's a chain barrier up and you have to wait for someone to get you. A girl came and let us in and told us not to touch the cages or anything. The puppies were actually pretty nice and had a good little area to run around. It was clean when I went in there with my roommate and didn't smell like poop. Couldve had waaaay better customer service. The gentleman in there just said hey to us and walked off and the other girl pretty much did the same. When we went to ask her questions she seemed pretty uninterested in us. I didn't even bother asking if I could play with one.

My husband has to literally drag me out of this puppy paradise when we hit the Avenues Mall! This…read morestore is right next to Sears. And yes, Puppies N Things do have the obligatory 'Puppy in the Window' to drawn in customers into the first section of unique retail puppy accessories. Items like designer collars, specialty dog bones and toys and of course trendy little puppy clothes. Sooo cute! I usually resist the retail temptations here, as I am always immediately lured into the second section of the store which houses all of the yelping, fuzzy, pups. There are a good number of beautifully kept pens here, most of them open so the potential pup parent can gaze lovingly into their potential new additions brown eyes. A lot of the really small pups, Yorkies and Chihuahua's, have lids on their pens. But, the staff here is really knowledgeable and willing to chat in depth about all of their temporary adoptees. And this schmoozing with the staff allows you the opportunity to hold or even play with these furry babies. The negative element, aside from the whole potential encouragement of puppy mill proliferation -(Wow, say that 5 times fast!), is that the pups are incredibly expensive. For this reason I rated this shop 4 out of 5 stars

I really appreciate this clinic. They practice with integrity. I value that very much as it conveys…read moreto me their priority is not to make a profit but to really care for the pet client. Highly recommended!

Do Not Use These People. I Repeat: Do Not Go Here!…read more I just recently had an emergency making my daughter's lunch. A small grape slipped out of my hand, hit the floor, and my golden doodle snatched it up. I checked online, saw how bad and even fatal grapes could be for dogs, so I didn't hesitate. I took her to the "St. Johns Affordable Vet," the closest one to my house. I got there at 8 a.m. on the dot when they opened. Told them the situation. They were "waiting on the doctor" to get in--who apparently strolls in whenever. The young technician, "Angie," took some notes and gave me two options: wait around for the doctor or leave the dog. I didn't feel comfortable with that because I read online you've got about a 2-hour window for the effects of grape toxicity to show. This was time-sensitive--that's why I came in as soon as they opened. The conversation went south when Angie seemed more concerned with getting me to sign off on a laundry list of things that had nothing to do with the emergency. I made it clear the reason I was there was to expedite the cleansing process and flush the dog of potential toxins from the grape. She went outside, called the doctor, came back and said he'd be there in 20 minutes, and then immediately went back to pushing that paper for approval--blood work and all kinds of extras. I stopped and asked if the blood work had anything to do with the toxins from the grape, since that was the actual emergency. She said, "We aren't an emergency vet." So I asked again: what's the blood work for? She replied, "I thought you said you wanted to check her liver lipids and thyroid panel." At that point I lost it. Here I am, worried about my dog who could potentially die of kidney failure from a damn grape, and this brand new tech is trying to upsell me on stuff I (1) never asked for and (2) don't need. And this list added up to just under $300 without addressing the urgent need to flush my dog's system. I told them I was leaving, since wasting time there was only making things worse. By then it was about 8:40 a.m., 40 minutes since I arrived. I asked the tech her name, Angie, young African-American woman, for descriptive purposes if anyone else walks in there. She basically told me to go. When I mentioned I was going to make people aware of the situation, her attitude shifted slightly, but then she just ran in the back and hid. Long story short: St. Johns Affordable Vet is anything but affordable. You'll waste time, you'll waste money, and you could lose your pet. Never once did I ask about a thyroid panel or liver lipids. To Angie: I know you'll read this. You seem like a young vet tech, probably just out of school. My daughter is 9 and wants to be a vet. Maybe ask yourself why you chose this career. Was it to help animals in need? Or to upsell vulnerable people in emergencies? I get the business side you've got to make money but this is a medical industry. In emergencies, you don't push extras. You fix the problem quickly. To the owner of this place: Shame on you. Clearly, these young techs are coached to push blood work and B.S. on everyone to drive up costs. That attitude comes from the top. You shouldn't be in business. I never write bad reviews, but people need to know about this. It also looks like they delisted themselves off of Google Maps to hide other poor reviews. This place is the lowest of the low.

So happy my husband found this groomer. Chris and Nicole were both super friendly and sweet. Very…read morewelcoming to my little man. They groomed him exactly the way I wanted. He's never looked so good. Price was very reasonable for all they do. They book up fast but are very accommodating. Very clean and organized inside. HIGHLY RECOMMENDED!!

Great environment and very friendly staff. I have short hair dogs that don't need much grooming but…read morethey fit us in every time. Very reasonably priced compared to other businesses in the area. Highly recommend

One of the best dog services out there! They go above and Beyond to take care of your pets and even…read moremore.

Abigail has been absolutely amazing! - always on time and very attentive to my dog and home…read more Couldn't recommend this company enough