As someone who heavily relies on reviews to make informed choices, I am writing this to provide a…read morefair and factual accounting of my experience with 9 to 5 Pets. We have officially terminated our relationship with this company following repeated incidents of unfulfilled instructions and safety violations. The owner, Jennifer, called to address these final issues. Her exact response was, "I'm sorry we cannot meet your level of service." To be clear, the "level of service" we expected was simply that our cats' litter box be cleaned, our basic safety instructions be followed, and unauthorized guests not be brought into our home. This is not an extreme expectation; it is the baseline requirement of professional pet care. Our issues began during a prior booking when a sitter routinely brought her young child into our home without our prior knowledge or consent. Our home is not childproofed, making this a significant liability and a violation of privacy. I brought this directly to Jennifer, expecting no future protocol violations. Unfortunately, our most recent trip proved that oversight remains a systemic issue. We returned home at 11:00 AM immediately following a scheduled final morning visit to find the following conditions: Neglected Sanitation: The litter box was entirely full with no fresh litter added. It had been neglected long enough that our two cats resorted to urinating and defecating on the floor outside the box. Safety Protocol Ignored: We explicitly instructed that the cats could enjoy the lanai during visits, but must be brought inside with the lanai door securely shut upon departure. Leaving this open during a Florida summer is a severe heat hazard. 9 to 5 Pets completely ignored this safety directive. Lack of Home Maintenance: Dried cat spit-up was left on the floor for days, indicating the sitters were not actively inspecting the living spaces. HOA Non-Compliance: Basic requests to return the garbage cans to their proper place were ignored. They were left out for days, resulting in an official warning from our HOA. Every instruction violated was clearly outlined in our routinely updated online profile. Jennifer's dismissive response proves that 9 to 5 Pets does not take accountability for failing to meet basic industry standards of cleanliness, safety, and communication. If you require a service that respects your home boundaries and ensures the baseline well-being of your animals, I cannot recommend this company.

They're requiring me to fill out an email with all my personal information before I even have a…read morechance to have a conversation with somebody. It doesn't feel right and it's certainly not how I want my pets to be treated

The Vets at Greenbriar Animal Hospital are truly amazing. I can't say enough about the level of…read morecare they have given our dogs. We have been seeing them for about 10 years now and I would recommend them.

I always have to wait, very expensive and the older lady at the front desk is very rude!read more

Unfortunately Pampered Pets is no longer in business. Miss Patty is enjoying her much deserved…read moreretirement. She was the best place to board pets, she always took wonderful care of our furry family members.

Was a great pet boarder. But now out of business. Sad. Patty who owned and managed it. Was a…read moresuperb, knowledgeable lady.

Ms. Robin is so sweet. All of our animals have loved her from the very start. She takes excellent…read morecare of our cats, and even takes time to interact with them. She's the best

We have used Robin and All Ears for 10 years. Our pets are always well-cared for and happy upon our…read morereturn. So much better than bringing them to a kennel, which sometimes resulted in a vet trip for our senior dog, as he would get very sick from the stress. Now that he is older, he has accidents and both dogs have unique meal requests. These special circumstances are always handled well and professionally. Detailed daily reports are provided. I returned from our latest trip to a broken refrigerator. Robin had cleaned out the freezer and mopped up the leaked water. She brought her own cooler to keep our dog's food cool. During a previous trip, we had a flood from city water. She sent detailed reports and pictures. Consider these things that may come up while you're away. An organized and responsible sitter like Robin may make all the difference.

This place loves to delete bad reviews, but I refuse to be silenced about the fact that they TOLD…read moreME TO LET MY DOG AND HER PUPPIES DIE several years ago because they were too lazy to do a C-section. DISGUSTING.

We've been using the Animal hospital for quite some time and the availability of the "doggie hotel"…read moreas we like to call it is a convenient addition. The boarding with various options of play time - see dog bone shaped pool - and dog cams in certain kennels shows that this was well thought out. It's a money maker for sure and we've had no problems with the services offered. I believe there are even memberships for frequent users but we only use them when we really need to. Prices are moderate to high depending on your expectations. Staff is friendly and there is no shortage of resources. Definitely make reservations and appointments for smoother transactions and visits.

Clean welcoming. Friendly techs and the sweetest, truly caring vet…read more Helpful and financially flexible.

Love our vet. We've been going to them for 8 years. Never had an issue and they love our babies.read more

Willowdale is fantastic. I have been taking both of my dogs there for the past year…read more I switched to Willowdale after leaving a Veterinarian I really liked, but who was constantly pushing name brand this and over-priced that on my dogs without helping me "prevent" the issue from flaring up in the first place. One visit to Willowdale for the SAME issue I was dealing with my pup and I walked out $100 less than my previous vet AND with a home care regimen to help reduce her symptoms before they become an issue! I can't say enough about the compassion and care that Dr. Otte and Dr. O'Donnell and the entire staff have provided my dogs. Very happy here!

We've been using Willowdale for over 20 years for the four dogs that we owned during that time…read more They are simply the best! We've seen all of their Vets over the years and all of them are professional, knowledgeable, kind and loving towards both pets and their humans. While their techs and staff has changed over the 20 years, they have all taken on the superlative traits of the Vets in the practice. For the past few years, until our last dog passed, we have mostly seen Dr. Spicer and we couldn't have found a better Vet. We would highly recommend her and Willowdale.

We have been taking our dogs to Perfect Pet for about 15 years now. Sylvia is the best. Our three…read moredogs simply lover her. She is professional but more importantly, you can see she just loves every dog that comes to her for grooming.

My family has been taking our dogs here for years and my boyfriend and I took our dog there this…read moreweek for his first real cut. They did an amazing job!! He is a first generation labradoodle so we still wanted to keep his hair long and pretty but he was just too hot with all of his hair. They went above and beyond and kept our boy looking beautiful as ever!!