This is the WORST fed ex office anywhere. People are so obnoxiously rude. Drivers, especially Steven, will not do anything to help get a package delivered. They dont even follow fed ex corporate policies. Horrible place and horrible people. Should all be fired and get a contractor that actually cares about customer service. read more

my package was left at the wrong door in my apt. complex. was there for more then a day??? got lucky the maintenance man found it and brought it to me today. it is insulin which i need everyday to live. bring to the right building!!!!!! dennis read more

Sent email promising delivery between 9:30 and 1 p.m. Didn't deliver.. I have to be here to sign for it. Sent second email promising delivery between 1:30 p.m and 3:30 p.m. It's now 5 p.m., still no delivery. Why tell customers you're going to make a delivery window, then fail to show up.. twice??? This is pure slop, inexcusable. read more

The drivers absolutely do NOT read the address labels. I've received the same person's mail and medication for the last couple months. These are things that NEED to go to the right place. I've had to walk them over to this person's house for awhile now. I'm not a mail carrier, but I need to do their job for them. Seriously. This is ridiculous. It's NoT hard to read these labels. read more

By far the most incompetent delivery company. Their drivers don't follow instructions or make good faith efforts to make deliveries. You really don't want to waste time using this company. read more

I would put 0 stars if I could. We have had numerous packages never delivered to our address. Ironically, we only live a mile and a half away from this center. Over the last 2.5 years, we have ordered things online from reputable companies who use FedEx. It seems that we are able to receive our packages if it is FedEx air but if it is FedEx ground, we DO NOT get them. Supposedly, they can't find our address. Google it! Duh! How come UPS, USPS, FedEx air, food delivery people, and flower delivery people can find us but FedEx ground can't? They typically just don't deliver it. How about call the phone number that is on the packing slip to ask where we are located? They can deliver to our next door neighbors on both sides and across the street. We live on a corner and we even put the cross streets if we are asked for additional information. We have sent complaint after complaint and they NEVER have an explanation or a way to address this. I really wish someone who knows what they are doing could contact us and resolve this issue. Again, we aren't talking about a couple of times. We are talking about at least 10 times since Sept 2020. read more

The Fed Ex contract driver parked in my driveway to deliver a package rather than leaving the truck in the street. The vehicle leaked puddles of dirty oil all over my clean driveway! Fed Ex admitted they authorized a sub contractor to use their aging vehicle for the delivery . I filed a claim to clean the oily mess up , however, Fed Ex said I was responsible to find a company and licensed contractor to submit certified estimates. I did NOT create the problem, yet Fed Ex says it's my problem to resolve! Its impossible to find anyone to do this and Fed Ex knows this. Federal Express likes to screw the customer! read more

Awful and incompetent are two ways to explain this facility. I check to see the status of my order and see this: "Delivery attempt failed. Customer was unavailable or business was closed". I live in an apartment... so what's the deal? There was no attempt made. I called the facility and was told what I already knew by impatient and demeaning workers. Yeah not really a good look, FedEx. I'll stick with UPS and Amazon, because they apparently know what they're doing and how to actually deliver a simple package. read more

No line, they gave me a cart to carry in my four boxes. I had a complicated shipping situation and they fixed what I thought was going to be a mess of a situation. Thank you for the excellent service! read more