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    FedEx Ship Center

    1.4 (37 reviews)
    Closed 9:00 am - 7:00 pm

    Services - FedEx Ship Center

    Mailbox centers

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    Reading comprehension

    The Albuquerque, New Mexico, Fedex manager and their staff are incompetent. My account clearly reads that any packages requiring a signature must be delivered after 4 pm, so someone can be home to sign for the package. Reading and reading comprehension is essential for any job. I nowv understand why New Mexico Schools rank at the bottom of all 50 states. Clearly that office personnel cannot comprehend reading instructions. This includes the Fedex Resolution Department personnel tell you what they want you to hear, and yet what they told you never happened and you are left at square one. Even after 6 calls and 3 hours of telephone. The organization functions as a shitshow.

    Box that the lady rudely said was "torn"
    Angela S.

    I had to pick up a package at this location to sign for it. The package was smashed and the lady at the counter was very rude about it. She said that she would mark it as "damaged - torn", when it was really smashed. She was then rude when I picked it up to see how badly it was smashed and loudly and rudely said that I needed to sign for it first. Miraculously, my $1,200 phone was not damaged, but her attitude was uncalled for.

    Further information on "National Service Disruption" notice does not show issues for Friday during business hours.

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    9 months ago

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    10 months ago

    I had a package today saying future delivery requested. I did no such request. I think the driver wanted to skip the stop or something.

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    10 months ago

    Worst Company on Planet very chaotic And Falsified Delivery Attempts And Lackadaisical Attitude they Don't care

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    6 months ago

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    7 months ago

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    2 years ago

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    2 years ago

    Terrible customer service. They act like you are bothering them if you show up in person. Unreliable. FedEx overall is a nightmare.

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    5 years ago

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    4 years ago

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    9 years ago

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    7 years ago

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    4 years ago

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    11 years ago

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    8 years ago

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    5 years ago

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    9 years ago

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    11 years ago

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    Ask the Community - FedEx Ship Center

    Review Highlights - FedEx Ship Center

    He actually took the time to place my package in a plastic bag, tied it shut to protect it from the rain , then placed it on my porch.

    Mentioned in 2 reviews

    Read more highlights

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    Yesterday (wed, 27 August 2025)I made a sale on eBay and prepared my items in a Sterilite brand…read moresturdy plastic tote. I frequently buy and sell auto parts on eBay, and many of the items I receive are shipped in similar totes. In fact, I originally received this very tote from UPS when it was used to deliver a transmission to me. I secured the lid with 16 cable straps so there was no way it could open. eBay directed me to the closest UPS store, so I drove there with the tote. At UPS Store #0105, the manager refused to accept my package and insisted that I purchase one of their boxes for $97. After a lengthy discussion, I asked them to provide a written statement confirming their refusal, which they declined to do. I then took the same tote to another UPS location, where it was accepted in less than 30 seconds. For context, the package weighed 51 pounds and qualified as a heavy package. When I explained that UPS accepts plastic totes as shipping containers, I was told they weren't sure if the driver would accept it. So is the issue the material or the size of the tote? Their uncertainty made it clear that they were making decisions without knowing UPS policy. In reality, it seemed they simply didn't want to accept it because of its larger size. Education is key. I strongly recommend that the management ensure staff are properly trained to handle shipments according to UPS policy.

    Great communication and assistance on shipping boxes and printing docs. They called me to ask…read morepertinent questions before I arrived to pick up a print job to be sure it was right. They are friendly and attentive. All around quality.

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    US Post Office

    (38 reviews)

    Business Parkway/Academy Acres

    It's been a minute since I've found myself visiting a post office. After this experience I can't…read moreimagine why. I normally don't like to leave negative reviews but this experience left me so disappointed. I had to send a package out for something I sold. I had a prepaid label. Sure I could've dropped it straight in the drop off but I wanted a receipt to have proof I sent it off in case there's any discrepancies later. The staff was very rude. They refused to help me instead referred me over to the kiosk. The kiosk wasn't scanning my package and wouldn't let me get a receipt. Again I got in line for the person to send me back. I told him it didn't work and so he told me he'd meet me at the kiosk. At that point it was like I was asking him to climb Mount Everest or something because I could tell he didn't like I bothered him to do his job. He met me at the kiosk and basically acted like I was an idiot and did everything on the screen I'd done previously. Afterwards I tried scanning the package. It didn't seem to want to scan at first. Finally it scanned and I got my receipt the guy then took off. Horrible customer service! I'll definitely avoid coming to this location next time I need to send something out since no one there clearly wants to be there. I get better service at Walmart sadly.

    If I could give less than one star I would. I have tried to reach them by phone mutiple times at…read moredifferent times of the day. They do not answer the phone ever. Several times Ive had tracking show that a package was delivered to the Los Vigils community box and they werent there. One time 5 packages were tracked on the same day. None showed. I filed an APD report and one with USPS. I left letter to the mail carrier informing them with copies of the reports. The day after all 5 packages showed up. 8 full days after tracking showed they arrived. This has occured more than once. Its not to hard to figure who us stealing the packages or not doing their job is it?

    FedEx Ship Center - shipping_centers - Updated May 2026

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