I have been using pakmail 21st street Norfolk Virginia for…read more35 years or since they opened! Both for my company and personal needs. They are always kind and helpful. Many times even helping me from my car with heavy raw cocoa beans being shipped to New York! Thank you guys for your efforts! They find your best shipping prices thru UPS, FedEx and USpS. Excellent Service

In business for over 35 years. Great customer service. Very knowledgeable about packaging and…read moreshipping.

They refuse to answer the phone. Terrible service. If this was not a government agency they would…read morebe put out of business.

Usally they are pretty good with stuff but lately they haven't seemed to of care as much. They…read morenever answer the phone, are a bit rude when you ask them questions. Idk if you have a quick drop off they're good but otherwise they are mediocre

*Simply a review about shipping- I haven't used the other services they offer, and you can check…read moretheir website for a lot of information. Skip going straight to FedEx, UPS, or USPS. You can check their website to see when said shipping companies swing by to pick up whatever you dropped off, and they even have the times for next day air stuff! The service was swift and efficient. I had a pretty awkward/extra request of shipping a hand-painted cooler as a birthday present to my boyfriend, and I needed it there as soon as possible. They packed it up for me, and the screen displayed which shipping option would be the cheapest price as well as travel times. The staff is knowledgeable and accommodating. If I went anywhere else, no one would probably take the time to walk me through the process or properly pack what I needed to be secure to make sure nothing damaged it (like good Lord, I put way too much time and effort into decorating a cooler- I'd be out for blood for whichever shipping company chipped my paint that was sealed multiple times and with freaking resin). Ship anything, anywhere from here. When it comes to shipping something important or something in a timely manner, these people are patient and so helpful. They want you to save money as well, and they can pack ANYTHING without an outrageous packing fee.

I always love going to this store for shipping needs. With my daughter being in college, I'm…read morealways shipping care packages to her. They're very reasonable with the prices. Customer service is second to none. Always very clean inside. I'm loving the decorations in the store. I highly recommend!

I feel like I cannot recommend this business enough. I often feel packages and it's so awesome to…read morebe able to drop everything off and one spot and not worry about them. UPS, FedEx, and USPS. I recently went here to get something printed which I didn't even realize they do. I emailed and called as well. They were so nice and let me know they did get my email. With the holiday rush I didn't expect an answer via email so that was very surprising, in a great way. I got an estimate to print something out and I picked it up within an hour. It turned out awesome and they were very good at being able to give me different options and pricing to print the poster that I wanted. Come to find out they actually gave me the wrong price and they still honor the price that they gave me over the phone instead of saying oh sorry it's actually gonna cost more. They did let me know in the future it might be a few dollars more but I just truly appreciated the customer service. So definitely give this place a try awesome and super friendly.

Really want to thank manager Kera Tavares for her excellent service. On a Friday afternoon, I…read moreabsolutely had to ship some legal documents via FedEx such that they arrived half way across the country Monday morning. Kera said I'd need to pay extra for Saturday pickup from her store (due to FedEx pricing). She was nice enough to recommend I go to to the regional FedEx shipping center on Friday afternoon vs. doing business with her store, as it would save me some serious cash. She even emailed me a link to the regional store so that I wouldn't choose the wrong location on google maps (since I'm not familiar with the area). Thank you for your service, and I'll be back for my other shipping needs.

First time here. Glad I found this place. It was hot in there, but she got the job I needed done…read more It's like a tiny Kinkos. I'll definitely be back.

Love having this local business!! She always friendly and the service is quick :-)…read more Need something printed, need something notarized, heck even need to ship something all can be done in one trip which is so convenient.

I had an appointment scheduled for 10:40 AM and arrived on time, only to find that the store was…read morecompletely closed. The posted opening time was 10:00 AM, so I expected the business to be open and prepared for scheduled appointments. I was also not the only person waiting--there were several other ladies outside who had appointments as well.

I needed to get a form notarized for my son to be seen at a follow up hospital appt in NYC, and…read moreApril went above and beyond to get it notarized by making a few calls. I love that she extended her services with another partner to help me. Her personality is also amazing. A ball full of energy! I'll be coming here again.... Forgot to mention that this location looks and smells so clean lol 5 stars across the board

Grafton P.O. went above and beyond for me today. I accidently put a christmas card with gift inside…read morein letter slot inside the building. I did not figure it out until about 2 hours later. I called and every available person searched to find it. It is peak holiday Season and quite busy there; yet, they "went on a mission" to find it before it was shipped out. I truly appreciate everyone's efforts today!

Absolutely LOVE that there are 3 mailboxes for a drop off box outside…read more There is a machine inside where you are able to buy postage if the associates are not working or busy. It makes it very convenient to ship a package. When I have needed to but stamps at the counter or ship a package I've had no issues. I reccomend going here for a great location. No complaints. There is also a bigger drop box if you have a bigger package to ship.