So far so good! Gearing up for a 7/3 trip and they've been very communicative and…read morepatient/accommodating to all of our changes regarding pick up time and group size. Looking forward to our event!

Reserving was fast and easy. I called one week prior for a day trip for my daughter's birthday for…read more4 hours and they were able to accommodate. Our driver was Maria. She was very kind and professional. The bus ride was smooth. She was very responsive and prompt at pick and drop off. We got the party bus for 5 adults and 8 children, cake and goodie bags. There was plenty of room especially for the kids to move around. Bus was very clean and cold water/sodas were provided. Maria also allowed me to add our own drinks to the cooler. Very easy to connect to Bluetooth to play music and control the lights inside the bus.

Great experience. On time and extremely professional. We left something in the car and they were…read morequick to help us get it back. I highly recommend.

While I don't have any prior experience on limousine services, these guys stapled a highly…read moresatisfying experience and set a high bar! Ryan was very easy and clear to speak to during the over-the-phone booking process and our driver Walter was a delight! Walter arrived on time and ready to provide a wonderful ride, he was very polite and accommodating during our round trip! The limousine arrived clean, everything was functioning and very comfortable to ride in!

We used to utilize In Style Transportation for every trip and always appreciated their punctuality…read more However our last drive to the airport was unsettling to say the least. Our driver, John, was revealing identities and residence locations of other clients within the company as though it were casual conversation on the drive. We were uncomfortable hearing private information including locations of other clients and tried to redirect the conversation. John repeatedly cut us off while talking, multiple times, to continue discussing details about other clients of the company. He also told us we caught him on a good day and that was why he was carrying our luggage out of the vehicle and off the curb. John was casually disrespectful by interrupting our private conversation as well only to discuss what was interesting to him, and even when we responded, he ignored us and continued talking in a manner than seemed only to amuse himself. A quiet and professional drive is what we had hoped for. John's insistence about revealing other clients' identities among other details, along with being very casual to interrupt our private discussions with random thoughts that would come into his head made us feel differently about In Style. We asked for a supervisor to call us to discuss our ride, but we were never contacted. Steven our driver back from the airport, on the other hand, was very professional and courteous.

I cannot say enough great things about this service! My family and I had a vacation planned and all…read more7 of us wanted to arrive at the airport together. In Style provided me with 2 child seats for my kids and the most pristine luxury sprinter vans. They communicated with me throughout the day before and the day of travel, were on time, and our drivers (Jesse to the airport and Mike coming home) were both so kind and professional. I 10/10 recommend this company and will definitely be using them again for all of my transportation needs!

Ray was amazing he drove us Temecula winery's it was a blast he was very nice and great serviceread more

A+ all around. Reasonable prices, excellent service from owner Mike and driver Ray, clean and fun…read morevan. Made our night to see RUSH at Kia forum so much easier and FUN!

We were looking for a Hummer limousine to take my son and his 19 friends out for his birthday. I…read morespent a lot of time researching different companies using Google and Yelp and received several quotes. First Class was the company we ended up choosing not only because they offered a much better price, but their reviews online were excellent. I take my time to research people that I do business with and even if I have to pay more for better service I will do it. I worked closely with the owner Yolanda via cell phone and she was very responsive and great to work with. They arrived on time and took the kids to Mission Escape Room in Anaheim, followed by dinner at Lazy Dog Restaurant, and capped it off driving by Disneyland to waste some time. Our driver was Francisco and he was excellent. We would highly recommend First Class for anyone looking for a limo or a party bus. The previous company I used was an astonishing $500 more than First Class and the next close was $400 more. Our go-to for big parties or a night out will be First Class moving forward.

Yolanda was personable and provided exceptional service in scheduling for my daughter's 50th. Our…read moredriver was on time and excellent. Highly recommend!

LAX pick-up, very easy, great car, all went very smooth. I highly recommend this company. Ivan…read morewas a fantastic driver, and very helpful and highly professional in his manner and dress. Thank you!

We had a great experience with Elite Nlack Car Services. Our driver Tabitha was on time and…read morecommunicated clearly about where she would pick us up. We enjoyed her pleasant personality and put chat on the way home. We'll definitely the service again.

While I don't have any prior experience on limousine services, these guys stapled a highly…read moresatisfying experience and set a high bar! Ryan was very easy and clear to speak to during the over-the-phone booking process and our driver Walter was a delight! Walter arrived on time and ready to provide a wonderful ride, he was very polite and accommodating during our round trip! The limousine arrives clean, everything was functioning and very comfortable to ride in!

The air conditioning in the limo was not functioning on the way to our event, which was over an…read morehour travel. In August that does not do it. On the return trip the limo died and we had to wait an hour to be picked up in a very uncomfortable party bus which felt like it had no shock absorbers but the air conditioning worked and we were very cold. Poor maintenance practices by this company.

We had an unexpected issue come up with Orange Coast and they went above and beyond to make the…read moresituation right for our group. We appreciate their wonderful customer service and generosity in the situation. We will use them again in the future. Thank you!

I booked Orange Coast overnight for a celebrity client who had several stops. Initial booking…read moreprocess was smooth, but the night of the service was a disaster. This is what our celebrity client's team reported: - Upon pickup, the car was messy with trash inside and 3 unlatched children's car seats thrown across the 2nd row - The driver notified our talent that it was their first time driving and they "got the job from a friend." When one of my team members entered the car after meeting up with the client these were her firsthand observations: - Malfunctioning sliding door and driver failed to exit the vehicle immediately to open it. - Empty water bottles on the floor causing a fall hazard; my co-worker slipped on one when entering the vehicle. - Empty cans in the back seat pockets. - Children's car seats discarded in 2nd row (no one in our party had children and car seats were NOT requested for this ride). - A bad odor in the car. - They were dropped off at the wrong location even though the driver was notified 3x of the drop-off location. Since it was the airport and we were on a tight timeline, our celebrity client had to walk for approx 10 minutes to the actual drop-off location. - When we tried to exit the vehicle the door got jammed and left us stuck inside until our celebrity client and the driver were able to force it open. - We asked the driver to please be ready at the pickup location by a certain time and we still had to wait 5 minutes outside for him in an unsafe location to arrive. I want to give credit to Greg -- who I called as soon as I was informed of the horrible first leg of the trip (around midnight, since it was an overnight service). He was mortified and apologetic and did everything he could to rectify the situation, but since it was an overnight service he couldn't get us a new driver or car. He did contact our driver to clean up the car and get rid of the car seats, and to my knowledge this did happen. I totally understand the constraints he was under and appreciate his efforts. A few days later, I reached out to the representative who had been handling our booking. I outlined everything I mentioned in this review and quite frankly asked for a refund of some kind, since our client was left feeling unsafe and uncomfortable, the timeline of our work day was affected, and the entire situation reflected extremely poorly on myself and our organization. The service was absolutely unacceptable and caused multiple safety issues throughout the evening. However, I received no response from our representative. I really never leave bad reviews unless it's a matter of safety but I do feel like I have to make this review. I would never recommend this car service to anyone based on the experience our celebrity client and his team had.

Steve was amazing! He was already waiting for me at the airport when I arrived and helped me with…read moremy luggage. He was also very friendly and has such a nice positive attitude. I 100% recommend him and this company for all your pick up and driving needs. Thank you so much!

The entire experience was professional from start to finish. Terrance was extremely profession and…read morekind. He represented your business with dignity. I enjoyed the ride and the chat and tips about the city.

Used them for 5 trips during my company's on site meetings. Vic and our driver were fantastic…read more Responsive, punctual, courteous. Will be booking them again the next time we need group transportation.

I rented the Limo stretcher for my 40th birthday. 10 people fit comfortably. It was a great price…read morecompared to all the other quotes I received. Vek showed up early and he was very nice and professional. The limo was clean and stocked with waters. We were about to connect our phones to the WiFi and play our own music. It was a great time, only wish we could have popped a bottle of champagne on the way, too bad alcohol isn't allowed.