Wow, so unreal! Been a customer of 10 years. This company immeditely would stop service if I…read moremissed a payment. Always made it feel like things like this don't happen, whatever, not why I am here. These guys took my propane tank without me being aware. I called to let them know my gas was out and didn't even find out til the next day that they had removed the tank. They told me that I told them to remove the tank, which obviously I did not. Come to find out, their technician went to another random house and talked to someone else who said that they don't get propane refills. Well this technician said, hey, this customer no longer wants propane. So the manager then came and picked up my propane tank in the middle of the winter. For 4 days I called trying to get it back, just to be told, "We can't get there today". This went on for 4 days until on the fifth day, after telling them someone could get hurt because its 35F outside in the winter in CT, until they said, "we feel threatened" by this convo and said, we refuse to bring back the tank. Yes, that is correct. They took my propane tank in the winter, for 4 days said they would get it back on, then said they refuse to bring it back. They never appologized once for the mix up. He kept saying over and over, well in the system we have it marked down that you don't want your tank anymore. NO IDIOT, you spoke to another random house, that never happened, there was no disconnect call/email/nothing!!!! Calling The Attorney General, BBB, and the regulatory agency for Utilities in CT. I don't care how what I have to do, I will do my best to get these guys held accounted for. Read their reviews, they treat people like absolute garbage. They are going to get someone killed. Their 5 stars are obviously paid for

If it was possible to give less than one star, I would be first in line. Based on my experience, I…read moredefinitely do not recommend them. - They are rude when you call them both Jeniffer and Kim - Once, my girlfriend came unexpectedly to visit me, and she parked her car in my driveway, and I, with all the excitement, forgot about the scheduled delivery. The driver did not do a delivery that day - there was NO call, no knocking on the door. When I called to ask when the delivery would be made, I was informed by Kim that the driveway was blocked. No comments.... - Another time had a scheduled delivery for a specific day. Came early from my night shift and patiently waited for the delivery. However, the delivery was not done because their driver didn't show up, and they had no one to make the delivery. Again, no one called me with an update or an apology. When I called, I was told that they don't know when they will be able to schedule the next delivery.. There were multiple other occasions when I believe a Pioneer Gas employee showed incompetence, but I am glad that I am no longer with them.

We've have the pleasure of dealing with this business several times to buy oil, for which the…read moreprices are reasonable and the service prompt. We fairly recently have also used them for service on our oil fired boiler. We dealt with service technician "Art" and found him to be competent, flexible and pleasant, coming right over on a sunday evening to help us with a small problem. He really went out of his way to help us and was genuinely concerned, a top notch kind of guy. Highly recommended and will most certainly use them again for our future oil and service needs.

I have used this company for several years now and their prices are always the lowest. Very nice…read morepeople to deal with. However, sometimes you have to wait for specific delivery day if you live in certain towns.

We've used White Hills several times in the past. Each and every time, the work thag is performed…read moreis done exceptionally well. Never a problem, clean up is perfect.... We've recommended them to friends and family and everyone had the same experience.

Pay no attention to their flyer they just sent out or to their website if you're looking for…read morelandscaping. They told me they only do tree work

Communication was quick, friendly, and flexible. Next day delivery squeezed in over night. Walked…read morenew home owners through set up too. I love the option to use the online platform to schedule future deliveries.

started off as a good company. After two years I had to drop them. prices were high for me a few…read moreweeks ago so I asked if I could get a half tank, he was very rude about it.

Great Company for Oil and Propane - Family Run Business - Very Responsive to the customers needs -…read moreGreat Prices on Oil and Propane - Very Competitive

I was in a bit of a bind as the oil company that was supposed to make a delivery to my house never…read moreshowed up. And unfortunately, I was running pretty low on oil right before a bit of a cold snap. I called around but nobody would do a same day delivery, except Brainards. They gave me an accurate estimated time of arrival with a reasonable price and the driver was extremely courteous. I'd definitely use them again.

I dealt with a salesman and agreed on a $5,000 price for a gas furnace installation. Later that…read moresame day, he told me he wasn't sure he could even get the furnace because he didn't have anyone to pick it up, so it was reasonable to believe the job was not moving forward. When I followed up in person after a brief family emergency, the price was increased by $250, with the claim that technicians were waiting--something that was never communicated at any point. When I referenced his earlier statement about not being able to get the unit, he said he "didn't care what he said." Raising the price after the fact and dismissing prior statements shows poor communication and a lack of professionalism, so I chose not to proceed.

We exclusively used and recommend Ralph Mann & Sons for our HVAC heating needs, but we recently…read morehad an issue after more than 15 loyal years of service with them. They decided they did not want to fix my problem even though we have an active contract with them. They did not care that it is winter (February) and are system was not working

These guys are our go-to, ever-reliable pond guys. They clean it, they maintain it ( not much is…read moreneeded) and they are wonderfully responsive when a small crisis occurs . We feel lucky to have found them and after 14 years, we know our pond is in good hands!

They were awesome! I have used them to fix my driveway drainage and to landscape along the side of…read moremy house. The work they did exactly what I was looking for. All the plants and trees have been absolute quality. They upfront about which of my ideas were not fitting for the area and had solutions that would work. I will continue to use them for years to come!

I have been with this company about 20 years and through 3 local moves. Very nice owners and…read morestaff, great service for both oil and burner servicing. They recommended and installed a new burner 8 years ago and it was the right choice. They responded immediately the one time I had a run out.

Great company. Installed our new boiler at a very good cost. Was very thorough in explaining how to…read moreuse it, and came back the following day to clear the lines for us. Also very reliable with deliveries, even coming out on Christmas Eve when necessary. Really great people.

I bought a new house and need a heating oil refill. I called up DePalma Oil and Lisa helped me…read moreout. She came out personally along with another gentleman and they topped me off 2 hours after I called. They were super helpful, personable and knowledgeable. I strongly recommend DePalma Oil for all your home heating needs.

I love the quality of this oil and price comparison with others brands are unmatched. Always on…read moretime and consistent.

Great service, delivered on time, great price ! Competitive yet ....always seems to be the most…read moreinexpensive!