1. Federal Oil

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Ansonia, CT

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Federal Oil

1.0 (4 reviews)
Open • 8:00 am - 5:00 pm

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Pioneer Gas & Appliance

Pioneer Gas & Appliance

(26 reviews)

Although I am new to the area, I have been there twice now. Quick, friendly service. I always try…read moreto go local to the small business owners and am never disappointed.They now have another long term customer. GO LOCAL!!!

Wow, so unreal! Been a customer of 10 years. This company immeditely would stop service if I…read moremissed a payment. Always made it feel like things like this don't happen, whatever, not why I am here. These guys took my propane tank without me being aware. I called to let them know my gas was out and didn't even find out til the next day that they had removed the tank. They told me that I told them to remove the tank, which obviously I did not. Come to find out, their technician went to another random house and talked to someone else who said that they don't get propane refills. Well this technician said, hey, this customer no longer wants propane. So the manager then came and picked up my propane tank in the middle of the winter. For 4 days I called trying to get it back, just to be told, "We can't get there today". This went on for 4 days until on the fifth day, after telling them someone could get hurt because its 35F outside in the winter in CT, until they said, "we feel threatened" by this convo and said, we refuse to bring back the tank. Yes, that is correct. They took my propane tank in the winter, for 4 days said they would get it back on, then said they refuse to bring it back. They never appologized once for the mix up. He kept saying over and over, well in the system we have it marked down that you don't want your tank anymore. NO IDIOT, you spoke to another random house, that never happened, there was no disconnect call/email/nothing!!!! Calling The Attorney General, BBB, and the regulatory agency for Utilities in CT. I don't care how what I have to do, I will do my best to get these guys held accounted for. Read their reviews, they treat people like absolute garbage. They are going to get someone killed. Their 5 stars are obviously paid for

Federal Oil - utilities - Updated October 2026

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