What it boils down to at this place - nobody gives a %$#@# about the patient - it is all about…read morepushing people through the system. You know you've made the wrong choice when it comes to healthcare - when you call to make an appointment - they ask you the same questions 3 times, (apparently they don't listen) - you are told it will be 3 months (yes, 3 months) before an appointment is available. so - I asked "what happens if you get sick?" and they told me "you have to go to urgent care - we're busy". as I said earlier - nobody gives a darn - we won't even mention the dead crickets in the lobby or the "eeww dirty" smell in the lobby

No say hi with patient , no check how patient sick ? Never ask patient how is he patient doing ?…read moreIt's not look like doctor. No Take care of patient. No check up with process. How is pressure or heart. No check ears or eyes. Bad doctor. I never see doctors work with patients.

Dr. Khan is a diamond in the rough! She is very knowledgeable and caring. She is patient, takes…read moretime to understand your concerns, and is extremely thorough. I have never felt rushed through an appointment with her, and she takes the time to answer any questions you may have. I am extremely happy to have her as my provider, and she is a rarity in the medical world for a great care provider!

Dr Khan is an awesome doctor! I was able to get in the same day I requested an appointment. She…read moretook her time and really listened to what I have to say. Her bedside manners made me feel very comfortable and the whole staff made me feel like they truly care for their patients. I would definitely recommend!

Very disappointing front office staff with a weak manager. Asked for Dr. Keller to call me after 6+…read moreyears of see him. It's sad he doesn't care about his practice or patients. I can't believe the cussing that goes on in the front office. Some of the most unprofessional staff I have encountered in my life. The office manage (Linda)!lack of knowledge and experience will slowly close this practice. I feel terrible for all the people I have referred to Dr. Keller over the years.

I saw Dr. Philip. Before I was even able to finish saying what type of symptoms I had been…read morefeeling, she told me to pick 2 of the most severe ones and that I should come back again for the others. What kind of health care is that? I don't have enough money to be coming in repeatedly especially for a doctor who is going to be rushing me out the door without looking at the whole picture.

We are filing a complaint with the Texas AG, and also with AETNA INSURANCE to have them removed…read morefrom their service provider network. They refuse service every time we go because "you didn't pay your May 21 bill"... Except of course we did (we paid by credit card and have the receipt) yet we have to "prove it all over again each time"... Wasted time, denied needed medical treatment (intend to sue in small claims court)... DO NOT GO THERE FOR ANY REASON! THEY ALSO BILLED AETNA FOR SERVICES NOT RENDERED (pretty sure that's Medicare fraud). Yup, beyond frustrated.

Office experience was horrible and it's impossible to get an appointment. Won't recommend unless…read moreyou want to misdiagnosed, wait forever to get an appointment and be treated rudely by front office staff.

Dr. Lin has been my PCP for several years, so I've seen her for just about everything. I generally…read morelike her as a doctor, and she's flexible in her approach depending on the condition you're there for. At times, she's recommended natural treatments (e.g. vitamins and dietary supplements when appropriate). However, when I need antibiotics or heavy duty meds, she doesn't hesitate to prescribe those either, and appears to be very up to date in her drug knowledge. She has also been very good about making referrals when necessary, which is important to me because I've had back surgery and need to see a specialist ever so often for checkups. Another plus for women is that she is also an OBGYN, so she can do your annual pelvic exam etc. The only real downside is that it can be hard to get in to see her on short notice. Sometimes you just can't wait to get in to see your doctor. I've found myself visiting the walk-in clinic more than once because I couldn't get in to see Dr. Lin for a sinus infection or some other minor but urgent problem. In the past, she hasn't been willing to call in scripts for antibiotics or other meds that require a diagnosis, but she has called them in for refills for things like acne meds etc. without making me come in for a doctor's visit.

I am honestly heartbroken and furious about how I was treated during this visit. After waiting for…read moreso long, I stepped out of the room to ask the front desk a simple question because I had an online class I needed to get to. As I was leaving, I saw Dr. Gray walking toward my room. He said he was about to come in, but he already seemed upset and flustered and from the moment he spoke, I could tell something was off. He didn't ask what was going on or why I had stepped out. He didn't give me even a moment to explain how I was feeling. He asked two rushed questions, barely listened to my answers, and shut me down when I tried to speak. He looked in my ears and then told me, with no empathy at all, 'There's nothing we can do. You can call ENT and Google exercises at home.' It felt dismissive, cold, and completely unprofessional. What hurt me the most is that my blood pressure was extremely high dangerously high and he treated it like it didn't matter. I know I have to be responsible for my health, but he is a doctor. Why choose a profession centered on caring for people if you are unwilling to actually care? I was not rude, not difficult, not disrespectful, yet I was treated like an inconvenience. I could have walked out of that clinic in a medical crisis, and he didn't seem to care at all. As I was leaving, he said, 'Your blood pressure is a little high, try not to stress,' and then chuckled. That moment broke me. I felt small, dismissed, and completely uncared for. I work incredibly hard. I'm in school finishing a master's program in clinical mental health. I am not illiterate, I am not unreasonable I was simply asking for help with my health. And Dr. David C. Gray absolutely failed me today. I left feeling angry, sad, and scared. Thank you for taking the time to read this, because he certainly didn't.

This clinic and ARC as a whole has made me lose all faith in healthcare. I will never go to another…read moredoctor again. You don't believe in the Hippocratic Oath. Anytime I've come to this clinic, the staff is dismissive and doesn't listen. They ask why you've come in, and don't write notes for the doctor. The doctor asks why you've come in and dismisses your issues as non issues. This has happened to me for a variety of issues over 5+ years. If I could find a reliable PCP I would never come here. 0/10 never recommending this clinic or any ARC clinic to anyone ever.

Closed their doors on all central Texas locations. Out of business here. They were really great too.read more

Dr. Kelehan has the best bedside manner of any Dr. I've seen anywhere my entire life. It was like…read moretalking to one of my friends. There are lots of things to consider when choosing a practice, but doesn't it really come down to the Dr. in the end? I like Dr. K. and appreciate his style, especially when discussing men's issues. Recommend!

Great doctor, very professional good walk-in service. Always going the extra mile for your health.read more

This is a great Choice for those of us who don't "fit" in the sad traditional spectrum of…read morehealthcare and for those who don't have health insurance. I had a wonderful experience here. I just walked in. There was no wait. I think I got lucky but this is a very new facility and that may be why. The staff was friendly and helpful from the beginning. They were quick to assess and patient to answer all my questions. Everyone showed concern and compassion without judgment. I was not questioned or put on the spot about finances. In fact no financial info was required. Only my own personal/health info. Dr. Jayh was so nice, knowledgeable, and compassionate. She listened to me (for real) and didn't have an arrogant attitude like so many doctors who believe they are superior to everyone else. She was so kind and caring, focusing on my needs and sensitive to my opinions and desires. Really supportive. I only paid $85 for the visit and got a coupon for reduced cost meds. It would have been much less if I was on a monthly plan. My visit would have cost $25 or $50 depending on which plan you choose. I would recommend this healthcare choice to any and all regardless of income. I am super satisfied. This process was the easiest, quickest, most non-invasive experience I have ever had in a doctor visit. Highly recommend!

Dr Caterbone and his staff of practitioners have been working with me and my family members for…read moreover ten years. I have gone through periods of being uninsured and his staff has gone to great lengths to insure that my medical needs are met. He is a doctor that listens and takes time with his patients. I love the fact that he doesn't belong to a giant clinic. Recently, I had to take my daughter to another clinic because the insurance company she is on prefers that clinic. The doctor there sent her home without thoroughly checking her with a "wait and see" approach. She was very sick and had missed too much school so I paid out of pocket and took her to Dr Caterbone. He ran a couple of tests that found she had a pretty serious illness. I appreciate his thoroughness.

I have no idea what the other person who gave Dr. Caterbone 1 star was thinking. Not a lot to go…read moreon with that review, just claims with no reasoning behind them. Anyway, Dr. Caterbone didn't bring my chart in on my first visit. Awesome, I say! He listened to me, he read my chart before he walked in. He put the chart down so he wasn't tempted to just look at it and hardly look at me like most docs do these days. His approach was wholistic. He gave me a rx for a simple ailment that worked just like I needed it to. And I have another chronic illness that you either medicate (like most of the population) or work on it with diet, exercise and lifestyle changes. He actually told me to try to work on it without drugs! He gave me some sound information and I'm completely impressed. I'm so glad he's not a drug-pusher! How often do you hear that, really? Did you know that drug reps give doctors incentives to prescribe their medications? So obviously Dr. Caterbone isn't only out for his pocketbook. Yeah, the other reviewer so far is on crack. Don't listen to her.