1. FDL Plumbing

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Daly City, CA

FDL Plumbing

5.0 (4 reviews)
Closed • 7:00 am - 5:00 pm

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4 months ago

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6 months ago

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1 year ago

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Great and responsive customer service. I initially had issues with appointments getting delayed and…read morepushed. But the customer service reached out and helped me resolve it. I was always able to get hold of someone on the phone, when I needed to. The technician came but the water heater just started working again by itself. He offered useful suggestions for what to do if the issue comes back, and didn't charge me anything.

Buyer beware! Listen to others who complained about the misleading pricing. I experienced the same…read morething. I even reached out to the BBB hoping they would respond (without the run around) and they have not. On 8/19 I had an appt to inspect shower spout and toilet flange. The shower spout was repaired that day. For the toilet flange, I was told it needed to be replaced & repositioned and I needed a new toilet. I was quoted $3583 and told it would take 3-4 hours to completed. Based on the scope of work, it seemed to be a reasonable estimate. When the plumber arrive the following week to do the work, it took 1.5 hours. I inquired about a reduction in price since it took less than half the time. I was told no. Not feeling comfortable with that, I reached out asking what the hourly rate was. Instead of answering my question, I was told that some plumbers are more efficient and I wouldn't be charged more if it took longer etc etc. I was given an option to discuss the details of the estimate via email. I then received a phone call about my concerns. I was told they would look at a $1088 charge and get back to me the next day. 2 days later I received a voicemail that I was overcharged and would receive a $585 refund. Still no explanation for what & no breakdown of charges. Now I wonder what else was I overcharged for? What is the hourly rate? How can the plumber that gave the estimate be so wrong about the time the work would take?

Fast Response Plumbing & Rooter - Best, Affordable,Honest and at your door within the hour!

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The project was to replace about 20 feet of underground water pipe from the sidewalk to the…read morebuilding and about 30 feet of water pipe inside the building. Happy with the communication, the bid, and the work for the project. Thanks.

Outstanding Experience with Fast Response Plumbing…read more I contacted seven different companies to get estimates for replacing my sewer line and house trap, and from the very first conversation with Tim, I had a great feeling about Fast Response Plumbing. After speaking with him and researching reviews on Yelp, it became clear that this is one of the top plumbing companies in San Francisco for this type of work. Not only were their prices competitive, but I also saved thousands of dollars compared to some of the other estimates I received. Customer feedback played a major role in my decision. While a few other companies on Yelp appeared to have similar ratings at first glance, a closer inspection revealed many reviews (sometimes hundreds) were filtered or removed and not counted. That raised concerns about the authenticity of their ratings. In contrast, Fast Response Plumbing's reviews appeared genuine and consistent, which gave me even more confidence in choosing them. I'm extremely happy with the results. Every aspect of the project exceeded my expectations: * Competitive and fair pricing * Excellent communication throughout the entire process * Smooth permit handling with no issues * Expert concrete restoration after the excavation work * Outstanding craftsmanship and attention to detail One thing that particularly impressed me was that they installed a 5-inch sewer trap instead of simply replacing the existing 4-inch trap. That thoughtful upgrade will make any future servicing much easier and demonstrates their commitment to doing the job right rather than just meeting the minimum requirements. They also made payment easy by allowing online credit card payments, which was a nice convenience. Honestly, I struggle to think of anything they could have done better. From start to finish, the team was professional, responsive, skilled, and genuinely committed to delivering quality work. They went above and beyond every step of the way. If you're looking for a trustworthy plumbing company in San Francisco for sewer line or house trap replacement, I highly recommend Fast Response Plumbing. Thank you to Tim and the entire team for a job exceptionally well done!

FDL Plumbing - plumbing - Updated October 2026

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