Shawn is honest, skilled, and genuinely cares about his customers. Norm Reeves charged me $160 for a diagnostic and quoted over $4,200 to fix an AC leak on my 2018 CR‑V. Shawn inspected it, explained everything clearly, and repaired it for just a few hundred dollars. He's busy, so definitely call ahead -- totally worth it for the quality and integrity of his work. read more

"Excellent service! I brought my car Kia Niro in because the AC was blowing warm air, and they had it fixed and freezing cold again in no time. Shawn is honest, fair pricing, and very professional. Highly recommend for any AC issues!" Miko read more

Outstanding A/C service! The technicians, Shawn and Duong, were very professional, knowledgeable, and quickly diagnosed the issue. Everything was explained clearly with Shawn practically teaching me on why a car AC is not working. The repair was done efficiently and the cost was equitable. My A/C is working perfectly now. Ice Cold!!! I highly recommend this FCE Auto & Air Conditioning Service. There is a reason why his company has been around for 50 years... they are honest and any repairs are completed to the customer's satisfaction. read more

Came in because my AC had a really funky moldy smell and Shawn was able to diagnose the issue right away. He found a clog in the drain tube that was preventing the water from leaking properly underneath the car. After fixing it, the smell is completely gone and my AC finally smells fresh again. Shawn is honest, fair, and very direct which I really appreciated. He doesn't beat around the bush or try to upsell you on unnecessary things. I also loved that he kept me updated before proceeding with any work so there were no surprises. It's hard finding mechanics you can actually trust, and I'd definitely come back. read more

FCE Auto & Air Conditioning Service - Auto Repair Near Me - Orange, California

highly recommend FCE Auto & Air Conditioning Service. They provided excellent service, were professional, honest, and very helpful throughout the process. The quality of their work was great, and the pricing was fair. I really appreciate their attention to detail and how they took care of everything efficiently. Great customer service and a trustworthy shop! read more

I came hear because my a/c in my car stopped working. The owner stated that he would recharge the refrigerant to see if he could get it to work... he said if he got it to work, I would pay him and if it did not work after recharging the refrigerant, it would be free. Well guess what, it did not work so that meant the service was free. What happened next? I was told it was my compressor. The price jumped exponentially. However, I was also told a new compressor may fix the a/c or it may not... then I was told I might need a new fan too. The costs just kept climbing. I initially agreed to getting the compressor but when I got home I decided against it because the technician did not give me a definitive diagnosis of what was wrong with my a/c. He kept telling me I can come back if my a/c stopped working again. He also did not give me anything in writing. I decided to pay Pep Boys for a full a/c system evaluation to get something in writing. For $9.99 I got a complete written a/c evaluation. No guessing or maybes like FCE Auto wanted to do. Shawn, the owner is very welcoming. He knows how to repair a/c systems. I just wish he could have given me a more definitive diagnosis of what was wrong with my a/c. read more

FCE Auto & Air Conditioning Service - Auto Repair Near Me - Orange, California

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The owner (Shawn) is very knowledgeable and honest. He diagnosed the issues and explained everything very thoroughly. I highly recommend this place and will definitely come back. read more

I often come here to get my air conditioning fixed on my cars that Neem them. These guys do a tremendous job. Robert services my car and had it working in a hour. AC leaks can be really pricey depending on the type and model of your cars or trucks. So I was happy, and I am all geared up for summer. read more

Went in to get my air conditioning fixed. Had a great experience. Shaun was very professional and took the time to explain everything that needed to be done as he did it. Wouldn't hesitate to recommend him to my family and friends. read more

My car AC blows warm air and take for awhile to have cool air. After read numbers of reviews I decided stop by without appointment, Mr Chu takes in right away. He takes time to explain and to show me the problems, and answer all the questions. This is the place with Reasonable price and good service. read more

I have a 2007 BMW 530i with an AC issue of blowing cold air for a few minutes and then gone, and sometimes blowing warm air. I gave FCE Auto a call based on their very good reviews and was able to talk to Shawn. He asked me to bring my car to his shop and diagnosed the problem. He even spent time explaining to me how car AC system works and show some pictures to support his diagnosis. It came out that I have a bad compressor. Given the fact that the costs of the compressor plus labor would exceed the current value of my car, I opt not to do anymore further testing, so as not to incur a diagnosis charge, which he agreed. His honesty and willingness to help a customer has compel me to write this review and highly recommend this shop for future car needs. read more

Please don't take your car anywhere without talking to Sean at FCE. I took my car to two different places and spent hundreds without it being fixed and Sean fixed it in a fraction of the price read more

My experience working with Shawn to replace the AC in my BMW X5 was outstanding from start to finish. He was honest, detailed, and professional. I was able to schedule an inspection and test the next morning, and Shawn walked me through the entire process--identifying the issues, eliminating possible causes, and ensuring the problem was accurately diagnosed before replacing the compressor. His cost for replacing the compressor was about half of the BMW service estimate, using a new part from the same manufacturer. During the repair, he kept me updated with messages and photos of the progress. He also ran diagnostic tests on the vehicle to make sure there were no remaining issues and pointed out items that may need attention in the future. My AC is running great! I'm very grateful for the care, professionalism, and results. I would highly recommend Shawn to anyone. read more

My truck wasn't blowing any cold air and these guys had it cold in less than an hour. Very nice people too! Ill for sure be back for more services when I need it. read more

My A/C went out in my 2001 Toyota Tacoma Prerunner and I took it to Firestone and they qouted me $2100 for a new condenser, A/C pump, hoses and labor. That is like half of what the truck is worth. I looked on Yelp and saw that FCE Auto & Air had good reviews so I took it there for a second opinion. The manager Shawn Chu and his team were awesome!!! Within an hour they diagnosed a leak in the system, fixed it, and recharged the refrigerant for $300. A/C is blowing ice cold now. Firestone is a rip off!!! Go to FCE Air & Auto!!! read more

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Called in the day before about the broken A/C in my car. Sean told me to come in the next morning at 9AM. He proceeded to give me a full diagnostic in front of me to figure out what was wrong with the A/C. He gave me his assessment and didn't even charge me. I asked to pay multiple times but he refused to take my money. All in all 10/10 experience would highly recommend. read more

So needed my AC serviced on my 03 Silverado. Came across Shawn's reviews after contacting a few other places. Shawn is straight to the point and you won't be given the runaround. Had AC serviced and unfortunately it didn't hold charge for more than 5 days. Shawn insisted I drop it off and leave it for home to diagnose further. Found the valves were leaking and so he replaced for an affordable price. Got truck back and after about 10-12 days it was losing charge again, so I contacted Shawn and again he said drop it off and he'll go through it again. After a couple days of testing found the condenser had small leak. Shawn pressurized the rest of the system and it held charge so that was good. So replaced condenser with lifetime warranty on the condenser. Respectfully with the time spent probably would have been double the cost.. I totally recommend Shawn for your AC needs. read more

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Last year during one of several southern California heat waves, my air conditioner decided to call it quits. Not permanently, mind you, it will blow cold air for about 20 minutes and then decide the vents are plenty cold in 85+F weather and blow like a humid hair dryer. It was so bad, that my phone shut off because of overheating and I lost music and navigation. I read online that the compressor clutch relay could fail in Honda vehicles of my vintage, so I tried the cheapest attempt at a solution by swapping out the relay. Nope, no dice. Cold air for 20 to 30 minutes, followed by a blast reminiscent of Dubai in October (100F and humid). I didn't want to take this to the dealer, because there are no recalls and I just know they'll say it's the compressor which will cost over a thousand bucks plus hours of not having my car available. Well I know the compressor works when the HVAC system decides everything's working, because I'm getting cold air, temporarily. So I looked up mechanics in my area specializing in air conditioning, and I found this place tucked next to the city of Orange traffic circle (which is really a roundabout now, but whatever). I called Shawn, he said he could squeeze me in to see if the AC is even functioning. At first he thought, "compressor" and my heart sank. He then quickly said, "Well, let's try evacuating, cleaning, then recharging the registrant, you never know, and the machine will give us clues as to what's going on." So we hooked up the system, and the pressure was way higher than it should be, not a good sign. He ran the evac cycle and recovered about 0.43 pounds of refrigerant when there should be closer to 1 pound. "That's a slow leak," he said. He then ran a cleaning and recharge, pulling the recommended amount into the lines. The pressure was holding, but still a little high at 45 psi (? I actually don't remember the actual pressure units), when the correct pressure should be more like 35. We fired up the car and the AC, and it started blowing cold air. He recommended that I run water through the grille every now and again, so the hot side would have better airflow and cooling. The compressor shut off again on the way home. So why 5 stars? I thought at first the issue wasn't solved, so I figured I'll make do with the iffy AC until a couple weeks later when I have time to deal with it. But during my commute today in 90 degree weather, the AC held for longer and kicked back in more quickly without giving up after the compressor turned off. So what might have happened last year and every heat wave: the system shut off the compressor because it was detecting overpressure and the refrigerant was out of spec. But this time the compressor turned back on after a couple of minutes of cool-but-not-cold air, the pressure was lower and there was more refrigerant in the lines. If this is anything like the tire pressure monitors, I would need to drive the car for quite a bit until the system understands that there is the right amount of refrigerant in the system. So it's not ideal, but it's a lot better than before, and it might even improve as the fresh refrigerant circulates, so that's a win. Thanks Shawn! read more

Very professional. Very courteous. Very honest. As a business owner myself, I am hard on other small businesses and FCE was perfect. I can't ask for anymore. read more

I was having issues with the AC in my Hyundai Elantra GT so I scheduled an appointment with FCE based off the great Yelp reviews. Shawn was great! He explaind everything to me. He thoroughly tested my AC system and he didn't just try to sell me a new compressor. He confirmed that my compressor was working properly and identified the issue with my system. He is a straight up honest man (a rarity in automotive repair). Long story short, my AC is now working properly again and the price I paid was affordable for the excellent service I experienced with Shawn. I will definitely be back for service in the future. read more

FCE Auto & Air Conditioning Service - FCE Shop - Auto Repair Near Me - Orange, California

I called to make an appointment for the AC in my car. My husband took it in the next day at 8:30AM. They began right away with the diagnostic. By 11AM the AC was blowing cold air. Very kind, reasonable, and quick service. Thank you for helping our family!! read more

Wow. Talk about amazing customer service, clear communication, and just an overall good guy. Went to Shawn for some HVAC concerns with my BMW 530e that was blowing warm air. Like an idiot, I tried to DIY with some refrigerant sold at O'Reilly's, which did not work. Shawn was professional, asked what steps I took, and informed me that if I had used the wrong refrigerant or used one that has anti-leak formula, my HVAC system would be toast. He checked the system (luckily I was OK and used the right formula), confirmed it was clean, evacuated the system again so it was empty, then refilled with clean refrigerant to see if that would fix the car. Cleared the error codes and told me to drive around for a few days to see if that would fix it. If so, great. If not (and his guy said it would not), he told me to come back and schedule a deeper dive into the system. Summary--the refrigerant wasn't the issue so much as the AC Compressor died (I had just surpassed the 100k mile marker). He swapped in a new one and it was blowing cold air again. Shawn was very organized (in telling me when to drop off the car and his estimate on when he thought it would be done) which was nice as it allowed me to go about my day after dropping it off and expecting it to be done. Good dude. Does all auto report (not just HVAC) so I'll be going to him for all my auto repair needs. Nice to know there are some honest repair shops still around! -J read more

Did a great job. Didn't rush things. Thoroughly explained things. Seems honest. Would come back

Giving an update for a fix that is still going strong 2 years later! I went to Shawn two summers ago and l haven't had any issues with my ac since then! I am always unsure of mechanics, but Shawn proved to honest and straightforward! Highly recommend his work and shop:) read more

Nice guy but wanted 2k PLUS to tear apart my dash to find out why my ac wasn't blowing cold lol . Bro, seriously?!? read more

I took my car at the beginning of the summer to get the AC fixed. It is working beautifully! They thoroughly explained the issue (without being condescending). I appreciate that he explained things so that I felt confident in my understanding of what was needed and why. The cost was very reasonable and the work done seems to be prime. I'm only coming here when my car needs something. Highly recommend this place! read more

My car AC doesn't work, and I checked at other places telling me I have to replace to whole compressor with thousand bucks of cost. Shawn is super helpful and knowledge, he was able to repair the compressor for me at a very reasonable rate. read more

FCE Auto & Air Conditioning Service - Auto Repair Near Me - Orange, California

I can't highly recommend Shawn enough for his great service! A couple of days ago, my car started shaking and the warning lights went on. I knew I had dropped by his shop in the past and he dropped everything to attend to me. So I drove a couple blocks and he happened to be there at 6 PM. He attended to me right away and said I needed a new coil and spark plug. He stressed to me that I only have to have one but most shops want to replace all of them which would've been horribly expensive. The next day he said it was ready and he mentioned in passing he had stayed in the shop till one in the morning working. Shawn does his best to explain exactly what's going on with your car by playing YouTube videos and educating you on the problem and the solution. This is extremely helpful and most mechanics are really vague when it comes to telling you what's going on with your car. He has high integrity and an extremely high work ethic. He goes over and above and everything he does and he charges you fairly for the work. I highly recommend him, and he is my new mechanic !!! read more

My review date ranges back from 2013 to 2017 while I was living in the area. There's things I miss about the OC. I didn't realize how much of a gem Shawn would be to me and the cars I put him through. I consider it luck that he was referred to me by his son that used to work with my mom LOL! Do not be put off by how his shop looks. He is a real car guy and really cares about doing a good job the first time. If it isn't right, he always makes the effort to get it right even if it means trying all the stops and getting all the right parts. He's done routine stuff, big projects like 100k mile and everything in between. He even figured out I had a bad cell in my battery in my 2012 Civic. He's worked on our 1995 Accord, 2008 Lexus ES, multiple Corollas, her 2013 Fit, on and on. He uses OEM at really competitive prices. As busy as he is, he always seemed to be ready for anyone at any time. A true car wizard. I'll be really scared if/when he retires. read more

The owner is awesome. He is upfront and honest. He even calls you a week or so later to check up on how things are going. I've been to this place a few times. I even live pretty far away and drive here because I trust them with my car. read more

Wasted $350 on recharge AC and didn't last for more than a few days. Granted I was told $300 for the recharge he didn't really even look for the leak. Said Will provided one free recharge within 3 months. He replaced the 2 schraider valve (like bicycle tube valve) and charged $50 which only took him like a few mins to replace. read more

Used Shawn twice this summer and found him to be very knowledgable and fair in his work. Did testing on my car air conditioner without charge to test the various components before isolating the problem as the condenser - his price was very reasonable. Just now did brakes and he replaced leaking radiator hoses and clamps and again very reasonable. Provides pictures and explanations as he works. read more

Update here from my review July 2022. My wife's AC is still working great. Thank you Shawn!

Holly worked on my tesla axles and brakes. Very thorough in showing me the process since i was curious. Also showed me how the previous mechanic left it in a problematic state. Easy appointment scheduling and lots of things to do in the area while waiting as well. Thanks for the proper servicing! read more

I drove in without an appointment for an AC issue, and my car happened to be starting to overheat on the way down. Shawn looked at my car immediately and addressed the fluid in the radiator and looked for the leak, something I'll get fixed another time if it comes back. Once that immediate crisis was over he looked at my AC which was progressively getting worse over time. It was blowing AC for a few minutes then it would call it quits. After him and his assistant looked things over, we did a purge and recharge and it was only at .6. The computer indicated a leak, so Shawn suggested a recharge to get it to full pressure and then monitoring over the next few months to see if/when it fails again. This solves my immediate need of having a car with AC. He showed me a diagram and then videos of each segment of what my car has on his computer, how each can fail (from previous customers), and how he will do diagnostics next time. I left with a working AC in this heat, a clear picture of what and how it will be handled next time at a great price, with the knowledge that what I spent today wasn't gone if the issue comes back quickly and he'd apply this amount towards the repairs. I asked a lot of questions too and he took time to explain what each part/option was and for what relevance it had. I absolutely recommend Shawn and his place and will recommend them without hesitation to anyone who asks for auto repair. read more

All the 5 star reviews are accurate! Shawn is great, very communicative, and very upfront. Our car ended up needing a new compressor, but he detailed all the alternatives and was diligent in looking for a way to avoid the expensive replace. We will definitely be back! read more

I have been going to this business for over 20 years and have never had a problem after their work was complete. Shawn always explains the problem and possible solutions very clearly, saving me lots of time and money. I recently had the AC fixed, done within 2 hours and much less than other quotes. He is a very honest and knowledgeable mechanic, I recommend him for all your automotive needs! read more

Shawn is very knowledgeable and honest. He would not take shortcuts that would make work easier for him but more costly for the customer.

Shawn evaluated and recharged my AC system and spent lots of time explaining everything and his price was reasonable. Would definitely go back to him for further service as needs arise. read more

Shawn did a great job of explaining what was going on and showed me every step of the way how my system was performing. Works great now. My 2010 Toyota Venza air conditioning system was acting up. The passenger side was cold, but the drivers side was warn. I checked the actuators and they were working fine. Everything I read said to check the level of refrigerant. 20 years ago I went Shawn with another car and was very satisfied. So I gave him another shot. Turned out I had a very slow leak over 15 years and it was now time to refill. Going from 0.3 pounds to 1.1 pounds did the trick. He also added new oil and leak detector. I would really recommend going to FCE for AC repairs. read more