I had ordered a custom cut 1/2" thick piece of clear plexiglass several months ago. We finally got…read morearound to installing it and come to find out I provided the wrong measurements . So I called and explained my problem. I spoke with Nelson and he said bring it by. When we arrived we met with Yasmin, who was super helpful. Because I had removed the protective film there was concern about recutting the plexiglass and possibly damaging it. She consulted with her manager Jeff. They took the piece back to recut and within minutes it was as cut off I perfection l. Thanks Nelson, Yasmin & Jeff!! I value a business that has great customer service, knowledgeable friendly employees and taking pride in delivering quality products. I highly recommend Industrial Plastic Supply. They have a vast inventory for anything you need.

Yazmin wrote up a bid for us, and from our initial meeting she was great to work with and extremely…read morehelpful, even though it wasn't a huge order. Another company came in at a lower price, but Yazmin's customer service won me over--and I'm glad it did. She originally told me the turnaround would be 1-2 weeks, but amazingly, she had everything completed in just 2 days. Then I realized I had given her an inaccurate count and needed to add another 100 pieces. She got those done that same afternoon! I'm a 68-year-old general contractor, and I've always thought I provided great customer service, but Yazmin went above and beyond even what I would expect of myself. That's saying something! Thanks again, Yazmin, for the outstanding service. -- Pete, America Pro Design, Inc.

Absolutely terrible service customer service. I came in with my serger to have it looked at, the…read morestitch seemed off, and they immediately tried to upsell me into buying another machine. They never even examined mine, just said it would be $200 to tune it up and that I should "just buy a new one." It honestly felt to me, in my opinion, the prices were set high to maintenance the machine to push customers into purchasing new machines instead of repairing what they already have. When I said I only wanted mine looked at because I can't afford a new one, the tone was rude and dismissive. Then they quoted an outrageous amount of time just to take a look at it. My husband and I were shocked by how we were treated. Upselling and pressuring customers into buying something is not the kind of business I want to support, and they won't be getting our business again.

These folks have serviced every vacuum we own, and even had OEM parts on the shelf for attachments…read more My wife also bought her Viking sewing machine here and loves it, plus it came with training classes. For vacuum and sewing needs they beat Amazon hands down and keep our business in our local community

So glad there are places like this where you can get a sewing machine repaired at a reasonable…read morecost. Took my Singer sewing machine in to be repaired after the bobbin started giving me problems. I dropped if off for an adjustment, and picked it up the next day, and it's working like a charm! Plenty of parking in the strip mall, and all staff that I communicated with in person and over the phone were very friendly and helpful. They also sell beautiful new sewing machines, thread and other accessories, as well as vacuums.

Took a chance and came here to see if they could fix my AIRDIYA hand held vacuum. Part of the head…read moreroller's side bolt had too much hair and bent. Bob Jr. gave me a reasonable estimate. comparing this to a shark vacuum stick. Said it would take about 5 days. I didn't mind the wait. The valuation worked as a hand held vacuum for usage in cars. It was an $80 vacuum and I was charged $25 to get it fixed. He fixed it to work, but part of the bolt broke. It's fine as long as it works. Thanks Bob Jr. I'll be back to bring my Dyson ball for cleaning sometime soon!

After trying to contact so many metal fabrication companies to get this job done, I was finally…read morerecommended to CSM by a close friend of mine. I'm flabbergasted and truly thankful for this amazing counter top with a sneeze guard that was added to my restaurant. The owner of the company, Jesus Campos, is such a helpful kind hearted person. He guided me through every single step of the way including the Los Angeles city codes. I will continue to work with him for future projects! 10/10 and will definitely recommend him for any stainless steel job needed!

Awesome service and great quality!!!…read more Ive hired multiple companies before but they never came close to the quality of CSM. 10/10 would recommend, amazing work

Reliable and excellent notification system that keeps us informed on delivery eta's. I was really…read moreimpressed with the availability of all the low voltage materials I needed for the job with such a quick turnaround! Javier Yanez is a huge asset to the company as he consistently delivers and exceeds expectations!

This is their hub and they run it like it's a small shop. 1 person at the counter tons of guys…read morewaiting for orders . The guy at the counter acting like an a-hole because he's alone . Sounds like their problem. I work for a very big company and this is one of the places that we use to get our material . I keep telling my company stick to gray bar or main electric . This place is a joke . They count on this place to get parts to other Walter's...not only is the service really bad they are overpriced. Go elsewhere !!!

Beyond happy with the service I received at D & H! I brought my sewing machine for a tune-up…read more Later that day I received a call with a quote for the tune-up and a part the machine needed. The next day received a call saying it was ready to pick-up. Other places I called said they would have to keep my machine for 2 weeks and just to have it serviced started at $200! What!!??? Those were chain stores:( Let's give our business to the independent local stores!!!

They fixed my Janome Air Pro, after a thread disaster of my…read moreOwn making! Highly recommend!

You need it they have it and if it's broke, they'll help you figure it out. And if they don't have…read moreit, they'll let you know where to go my kind of business good business.

1/16/26: We ordered a kit online and paid for 2 day shipping. Four business days later, USPS…read moretracking still showed the package in pre-shipment (awaiting package). Called the store who said it was out of their hands and we should wait longer. Then they asked us to wait one more day despite there being no evidence they ever took the package to USPS for shipping. They kept claiming there was nothing more they could do to help. When we asked for a receipt that the package had been dropped off to USPS, they admitted they pay someone else to pickup packages for delivery, but they couldn't reach that person to investigate further (this was during business hours). When we requested reimbursement of the order and shipping fees, they agreed and then hung up on us. We had to call back to confirm the reimbursement. We don't trust their business practices or the way they manage customer concerns. Two stars only because they reimbursed us. Update on 2/18/26: The kit finally arrived, but we sent it back because they had reimbursed us. Imagine our surprise when the box (now torn up and beaten) returned to us. It was marked "RTS" with their address marked out. Inside was a bunch of trash (the kit had been removed). When we checked tracking, we found they received the box on February 3 at 1109a and had it marked as "addressee unknown" on Feb 4 at 953a. Return to Sender was processed Feb 4 at 1024a. They had it for almost 24 hours before they processed it as RTS. To say their business practices need improvement is a huge understatement. This is retaliation in its lowest form. If service and respect are important to you, avoid this business.

Vince is the best! He'll have your machine up and running in 30 minutes. He's a master! The other…read moreguys are good too. Just ask for Vince.

I rarely leave negative reviews, but I feel other customers should know about my experience. I…read morebrought my pressure washer in for routine maintenance, including an engine oil change and pump oil change. Before bringing it in, the machine was running fine. After picking it up, I took it to a job, and within about an hour, the pump started leaking oil, smoking, and smelling like something was burning. I called the shop and spoke with Junior, who told me I could continue using it as long as there was still oil in the pump. Unfortunately, the problem quickly became worse, and I ultimately had to stop using the machine and rent another pressure washer just to finish the job. I brought the machine back to the shop, and I was then told that the pump had failed and that the machine was essentially done. The pump oil also appeared extremely dark, which made me question whether it had actually been changed as part of the service. As a small business owner, this situation cost me time, money, and ultimately required me to purchase another pressure washer. I'm very disappointed with the experience and, based on what happened, I cannot recommend this shop. At this point, I'm asking the shop to take responsibility for the damage that happened after the service. I trusted them with a machine that was working fine, and I believe it's only fair that they work with me toward a reasonable solution. I'm still open to resolving this directly if the business is willing to stand by their work