We have had exceptional service everytime we have purchased anything from Borrego. The owner has…read morecome out several times to speak with us. Great jewelry store.

I left work early and rushed here to get my battery replaced on my watch only to find out they…read moreclosed 11 minutes before their scheduled time. Never coming back here!

I have used Ernestos to make custom jewelry. The first was an anniversary wedding ring. I had…read moreseparately purchased 3 natural diamonds all with GIA certificates. I also brought in a parcel of 4 blue sapphires to be included in the ring. Staff helped me design the ring. White gold, stone placement and orientation plans were drawn up. They allowed me to partially pay in a kilo bar of .999 silver. A couple of weeks later, I went to pick the new ring up. The wife loved it. It was truly spectacular. I have been back. This time to make rings, earrings, etc. out of loose gemstones, I purchased elsewhere. Specifically, 2 solitaire diamonds, 2 sapphires, 2 garnets and a pair of amethyst earrings. Staff has always been attentive, never demeaning or overbearing. I felt like they gave me good deals without hassles. When I need jewelry made, which will be soon, I will go back. When I want more jewelry made

I dearly love Ernestos jewelery I have been going there over…read more10 yrs. I have several beautiful pieces from them. I LOVE THEM But they are not Cheap. If you want cheap go somewhere else. They do give discounts. I give them a x5

Dean was referred to me by a trusted friend, and let me tell you, he did not disappoint. For…read morestarters, the communication was very prompt and concise. His space is very well designed, very tidy, full of beverage options he so kindly offered, and he shares it with his sweet pup, Bean :) Dean is an honest guy who can give you any bit of information you need in order to design exactly what you want. He is a no-nonsense, straight forward, talented man who can turn your vision into a reality. I wanted a simple gold band with a trillion cut diamond. That's about all I knew, but Dean helped me create something stunning and unique. I am absolutely in love with my engagement ring, and am looking forward to seeing my wedding bands and earrings to go with them. I highly recommend working with Dean, everything about the process was seamless and stress-free.

Check out this guys Austin Reviews before you go throwing your money at him. BUYER BEWARE!!!!…read more Check out his closed Austin business, and read through the low rated reviews, and you'll notice common actions this business took with different people that left them without rings for their weddings... https://www.yelp.com/biz/dean-fredrick-austin-2

They did a great job repairing a broken chain that I had. Service was fast and prices were…read morereasonable!

Let me start by saying how disappointed I am with this jeweler and store. I have had a lot of…read morepieces designed over the years with master jewelers in many states we've lived and others here in Texas. I decided to give William at San Anthony's a try, after he worked so hard on trying to locate a movement for a vintage watch. I have never had such a poor experience in my life! In early April, I picked 2 different feminine ring designs for my daughter and myself (from a book in the store) for a set of carved Cabochon antique jade cuff links that were my father's and grandfather's before him. Also using my gold and diamonds. I wanted similar not the same and each a little unique to match our personalities. And the whole process a nightmare! I was originally told it would be about a month, after a month, nothing done. I needed them for going to see my military daughter and they weren't ready. Then a month later was told well they made the castings but they weren't right as the bands were too thin and needed to be redone. Come back in a week. Went back and told that jeweler wasn't in and didn't know the status. Found my envelope but some pieces were missing including the antique cuff links. I asked where they were and no one knew, I said just give me everything back and I'll go elsewhere. Since they couldn't find the jade cuff links, was asked if I could give them a chance to find them to make them. I agreed if they could be ready by x date, as we were traveling to see my daughter at a base in north Texas and would like to bring them to her. Showed up 2 days before our trip, (early August) was told by William they were sent to a different jewelry store in San Antonio to do the work because he had yet another death in the family. and that shop lost them, and couldn't find them. Then I questioned it because last time they were made but the band was too thin. He back tracked his story and babbled on again blaming anyone but himself. I told them this is unacceptable, they need to find them and when I left the store, I cried. I was so upset about the whole encounter I didn't sleep... I went back after our trip and was told they were located and would be done in a couple days. Showed up in a few days and they weren't ready. I heard so many different stories depending on who I spoke with. And 3 excuses in the 5 months for funerals, quite a few for out sick, not working today, And if I mentioned what I was told at a last visit, they would change the current story to meet that story too. Anyway, second trip to see our daughter and still no ring to give her. Explained she would be here on x date for a long weekend visit while she is in the states at the school and they have to be done. Got a call they were ready. Went to pickup and they were not ready yet. Had to wait a bit. Finally, Abby brought them out and the rings were the exact same ... a chunky, heavy design and not the split shank or feminine designs I picked. Driving home my daughter looked at me and said, "To be honest mom, it's too heavy and the jade stone is loose in the setting, the setting is rough / pokey and I won't wear it as is. So please take it to your regular master jeweler and have him fix this mess!" I handed her my ring and she looked at it and said, yes your jade is shaking back and forth, and actually looser than mine plus there are a few rough sharp spots too. So 2 chunky heavy rings on a design style I didn't approve, don't like and nothing feminine about them like I originally picked... with crappy workmanship that was done quickly to get me out of their hair and basically needs to be redone / fixed by my favorite designer / master jeweler in New Braunfels (Kent at Malleable Jewelry).

I worked with Trevor to get a piece of jewelry I loved!! He was very personable, patient and came…read moredown on price without making a big deal about it. I would recommend this pawn shop over some of the others in NB!

Low ball you on stuff you pawn. Offered me 100$ on an iPhone 6 that was in mint condition.read more

Every time I go here, the staff is incredibly friendly and helpful. They have a great selection of…read morecandles and crystals at reasonable prices. Definitely recommend making this one of your stops when visiting New Braunfels.

I always love coming here! They have the best variety of crystals! I absolutely love it! The…read morecustomer service is always on par! I have nothing but wonderful things to say about this shop. Owners and staff always are so friendly and helpful!

I came to James Avery because I found my daughters charm bracelet hidden deep in a drawer . I took…read moreit along with a ring I had for a cleaning and to get the ring sized. The ladies were wonderful. They offered to clean the charm bracelet without me asking. I asked for a box to put the ring in and said I'd be willing to pay and I was given one without charge. I love all the Halloween charms and basically any holiday charms. It's even fun just to come here to see what charm you want next. There are necklaces and rings as well. New Braunfels Town Center at Creekside is a pretty huge outside mall, they are behind 5 guys burgers and Panera , on Creekside

Love Love Love this store. Good quality and always friendly employees…read more Highly recommend

Excellent customer care. Highly recommend. We will certainly return. Leo is kind and compassionate .read more

We first went to Gracie's Gold to sell some gold. We were so impressed by their honesty and…read morecustomer service that we went back later to have some work done on jewelry. This last time we had Leo design and make a custom ring. Leo consulted me along the way making sure he designed exactly what I wanted. The ring is gorgeous, even more than I thought it could be. Each time, we have been so impressed with superior customer service, honesty, and quality work. I can highly recommend them and will return to them whenever I need any jewelry work.

I broke a prong on my wedding ring and took it in they quoted me very high at $289 for a broken…read moreprong and to re-dip my white gold, but it was my wedding ring so I agreed. I had another ring that needed a prong and asked how much to fix this and they advised that they would have to send it out for an estimate. (uh no thanks) They sent my wedding ring out early Nov. they received it back 3 weeks later called and said it was not up to their standards and sent it back out and that it would be a week or so. A month yes a month later no email or call so I walked in and spoke to an associate. I advised I never received an email so I was checking on my ring. She rudely said emails are sent out automatically it was in my junk mail. I never delete mail and politely said no it was not... she rudely said well you have your ring now. I looked at my ring and almost cried and stated this looks horrible. The diamond is crooked and the prong is a big ball much larger than the others. I took my ring over to HEB jeweler and he fixed it for $32 yes $32. It now looks like my original ring and beautiful. A jeweler that is not able to fix a prong on a ring is like an accountant that is not able to add. I will never purchase or have any jewelry repaired there ever again, which is sad since I am in the market for an anniversary band. So disappointed.

I went in to have a necklace repaired and there was no wait, the staff was so friendly and…read moreknowledgeable helping me navigate the policies since the necklace was a gift!

Cute boutique with many quality options. Owner was friendly and didn't rush us even though it was…read moreclose to closing time. Will definitely be back.

I have shopped at dancing pony a couple of times and the experience has always been great until it…read morewasnt. I bought a top back in july that I finally decided to wear and it came undone before I could actually wear it. That is pretty sad considering it has tags on and has never been used. I opted to call the store to see if there was anything that could be done since again this item was new and unworn but the owner im assuming was very rude and unprofessional. I explained the situation and she said "honey it was purchased in july, it is now november. We have a 14 day policy which you are lucky we even have that since most stores dont have that". Well actually most stores have a 30 day policy and are much nicer to customers unlike her especially with defective items. I explained to her I would make sure to never shop there again since she continued to talk down on me and treat me as if my concerns didnt matter. So now I am basically SOL on this item because of their poor quality in clothing. This store is not worth the money especially if the items that are brand new will not hold up and management will not do anything about it. Again, do not purchase from here unless you want unraveled and unwearable clothes.