My mom and I have been patrons for years. They do a decent job and it's affordable. Today I had a very sketchy experience. I came in for a wash and cut. In the past I would pay no more than $50 for this before tip so I brought $60 in cash. I wasn't really greeted or directed well but I think it's maybe due to the language barrier. I went to the wash station as directed. The lady offered me a leave in treatment for an extra $15. I asked how much the cut would be, she said $40 so the total would be $55. I said ok that's fine. As soon as they brought me to the chair to cut my hair, they started talking in Chinese about my hair. I already knew they were going to tell me the haircut costs more. The lady says so sorry but it's going to be $60, my boss says your hair is so long (pointing to the man cutting my hair). I said thats fine. Listen I know longer hair costs more but this should have been considered when I asked initially. The service was good, he did not cut off more than I asked and it was cut well. I get up to pay. No one is at the front to help me, so I'm looking around. A woman says "It's $65"..I'm like she just told me it's $60. I was super confused. She said, "I'm the boss, she doesn't know". At this point I won't argue over a few dollars. I zelle the $65 and I tell "the boss" I sent the money. This woman then has the audacity to say "$75 right?" I almost caused a scene and I really don't ever do that. I proceeded to leave without tipping. I do not ever leave without tip but I felt so deceived. The hairdresser had the nerve to chase after me asking for tip and I said no you guys lied to me about the pricing. This experience was very unprofessional and I will not be back. It is a shame because I really did like the service! Maybe if you speak the language they will be more transparent about pricing. read more