Front desk is nice but victim to incompetent doctors.
My fiancée goes to this office for her diabetic needs. She's been left to run out of medications and despite pleas from both herself, myself and the pharmacy, with messages marked repeatedly as urgent, there has been no action taken to speed the fill on the medication needed.
Insulin is extremely critical in the health of a diabetic and one would think a team of doctors specializing in that subject would know that as a fact.
Enough notice was given that this script should have been able to have been filled before she ran out.
Oh, and no samples either. Just every brand except the one she needs.
So thanks for leaving my fiancée distraught and the two of us debating whether we need to sit at the ER or not because you can't seem to do your jobs.
Unfortunately this is the only office that accepts her insurance and there is nowhere else she can go. Wait time to get her initial appointment at this office was 2 months.
If you get in, good luck. And make sure you ask for a refill like a month in advance so it'll get filled whenever they decide to get around to it. read more