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    Fatt Daddy's Auto Repair

    3.5 (2 reviews)

    Services - Fatt Daddy's Auto Repair

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    8 years ago

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    8 years ago

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    Jack Kissee Ford

    Jack Kissee Ford

    (15 reviews)

    I recently visited this location for the first time for an oil change and tire rotation on my ford…read morevehicle. The staff were friendly and helpful and on a Saturday was a smooth transaction under a hour and was told 1 hour but they also did the 10 point heck with checking my fluids to make sure none were low.

    I called the service department on Thursday, April 17, 2025 to see when a good time would be to…read morebring my truck in to be fixed. The a/c wasn't working, the check engine light was on, the fog lights needed to be replaced, and there was also a squeak I wanted stopped. First off, I was assured it shouldn't take more than a week. They needed to order some parts but I should have it back in a week. Ok fine whatever. 9 days later I'm being told it won't be until the following Monday, so basically 2 weeks?! Really? I called on that Monday to ask about my truck. The person who answered said they have to talk to whoever and will call me back. Over an hour later no one calls me back. I trot myself right on down there to get answers. Of course more bad news and waiting on another part and the fog light housings they ordered didn't fit and of course they can't find any that will. Maybe I'll have my truck by Thursday. I got it back on Wednesday, but you better believe I'm taking my $1,700 elsewhere next time. I will say, they knocked off $200 for the delay so I only paid $1500 but I'm still upset. I don't care if the shop lost power, I don't care if someone was fired, I don't care if there was a delay on parts. When I'm told a week I expect it to be a week NOT over 2 weeks. They need to learn to under promise and over deliver. I needed my truck back in a timely fashion. I wasn't offered a loaner or anything. Communication between the people who answer the phones and the technicians is sorely lacking to say the least. No one could ever give me clear concise answers and always had to call me back. I do not recommend this service department and will never buy another vehicle from this dealership due to this severe lack of coordination and timeliness. It's finally spring time, I have things to haul and projects to complete and I can't do any of that without my truck. I should have known better than to pick someplace local. This is why people go to Tulsa instead of staying local. This is the type of talent small towns attract. If you wanna be charged top dollar and still not get your vehicle back on time this is the place for you. I put none of the blame on my mechanic. He and I talked and he explained the steps he took thoroughly. I trust he did his very best and paid special attention to my senior vehicle. I'd say he's probably the best mechanic at that shop and I appreciate his efforts and special attention. True rockstar and professional.

    Fatt Daddy's Auto Repair - autorepair - Updated May 2026

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