Completely unprofessional. Prescribed me medications that I told him a was highly allergic to, to…read morewhich he replied "Suck it up, the reaction usually only lasts five minutes." Chastises patients for going to emergency rooms when the pain is excruciating, tells them that they cant do that. I waited for over an hour in the waiting room while he chitchatted with his receptionist. He allows other people into room without treatment, without telling you who they are, and will not make them leave when you ask for it. This is one of the worst doctors I have ever seen. I will longer go to him. I will also be filing a grievance against him with the Kansas Medical Board for malpractice, HIPPA violations, and complete unprofessional behavior.

Had a referral for months waiting to be seen, jumping through their hoops. While waiting, I got…read morerear ended and had to go to the ER, a second CT scan was done showing more damage to my back. They finally made an appointment on my My Chart and didn't have the decency to call me and I get in the exam room and as soon as I got to talking about the car accident they kicked me out there so fast because "their surgeons don't have time for patients suing people, litigation and testifying". None of which i said or expect will happen. I got an attorney to negotiate with the other insurance company for bodily injury compensation. This is never going to court, I am not interested in dragging this out, I am IN PAIN and want treatment for my back, I just needed to know who to bill, my insurance or hers and if they can't tell then bill mine, I already met my out of pocket max, I don't care. But they don't listen and sent me out of there crying.

I am hurt and in tears right now due to the conduct of this medical practice and how they treated a…read morelittle old minority lady like me. I'm specifically talking about the neurosurgeon office of Dr. Wills. I tried relentlessly for several weeks to get a consult to see this doctor because I have serious concerns in my scans and I am in pain. Did everything they asked. Referrals, MRI contrast, etc. Front desk lady was so rude, unhelpful, and disrespectful over the phone so many times and gave no valid reason why I was refused as a patient. She spoke to me with the most horrible attitude. She should be terminated from her position because of her abhorrent border line racist conduct towards me. They refused to see me because I am a person of color. Plain and simple. Just letting everyone know that white nationalism still abounds in our country and it's totally abhorrent that a doctor would refuse to see any insured patient, regardless of color or race. So hurtful because I work hard for my insurance to get good medical care now that I'm an elderly woman. Do better Dr. Wills. I don't know how such apathetic humans can exist. You need to replace your receptionist asap. Stay away from this practice. I wouldn't trust them with my health anyways given their cruel, unprofessional, and downright evil behavior. Also, after finding out about his disgustingly gross misconduct and nasty bedside manners from many others on healthgrades, I dodged a bullet! Stay away from this "doctor"!.

The people who work here are all very positive and polite. They all seem to care about me as a…read morepatient and listen to my concerns and politely and professionally work to diagnose and treat my symptoms. Whether it be a quick need for medical review and prescriptions or a long term goal of easing my pain and arthritis. They were wonderful to work with in the post op of my new shoulder joint replacement and follow up rehab. All of my doctors and medical staff have been great to work with from primary care, to surgery, to rehab, to orthopedics, to cardiac care, and sleep apnea. Not a bad person or bad experience in four years of treatment. This is a great place for courteous and caring treatment and people. Thank you NRH!! Steve Zerr Emporia, KS

Went to the ER for seizures. They told me outright that I was faking even after getting off the…read morephone with my neurologist. said it was just anxiety. This happened 3 different times, only ever went because my Neuro told me I needed to go. Each bill got sent to collections not even a month after the visit, even with me making payments. Then the collections agency took me to court while I was still making active payment. They don't care about their patients, they are there for a paycheck.