good service. Easy to reserve space. Pleasant staff. Close to airport with a minimum wait for the shuttle both ways.

See my previous review. They used to be reliable and fast but the last two times, I waited at least 20 minutes after getting to the curb. I watched tons of the other locations, including the airports own, come and go many times over. read more

Close to airport . Prompt pickup. Easy parking. We are headed back again this week. Very easy in and out.

FastPark & Relax made my airport trip much easier. Parking was simple, the lot felt safe, and the shuttle service was quick and reliable. The staff was friendly and helped with luggage, which I really appreciated. Everything was well organized, and pickup after my flight was fast. It's a stress-free option I'll definitely use again when flying out of Albuquerque. read more

We're sold on FastPark & Relax: they're polite, on the spot, helpful and have a great reservation and rewards program. Their drivers are there in a flash and drive you safely and efficiently. Never a problem at the gate, coming or going. But do yourself a favor and sign up for the reservation and rewards program: I've seen them full up with no room except for people who've reserved. The prices are higher than they were (what's not, these days?) but the reward days accrue faster than I expect and I'm always happy to find that I've got enough for free parking on a trip. read more

FastPark & Relax - Parking Near Me - Albuquerque, New Mexico

They gouge you. Actually charge comes to $10/ day. Reservations only. They don't answer the phone. The website is difficult to get to work. It is now owned by a big, greedy national firm. Try other alternatives if you can. read more

Horrible customer service. They give you a membership card and never give you information on how to register it or that you even need to, instead of just giving you a ticket. They left us stranded with a 18 month old in the cold because it wasn't a registered card after traveling for over 12 hours making my husband take multiple trips taking us over an hour to finally get the car! Use any other shuttle for airport parking. We've given them thousand of dollars worth of business just to be treated like dirt read more

"FastPark" .. maybe. But terrifying instead of "Relax-ing". Driver speeding TO airport sent my laptop flying out of luggage: now permanently scratched. I went 'airborne'. Good thing I was 'holding on. Manager has done nothing to 'compensate damage to cover. 'Lip service. Other than 'sweetly. She even said she watched the video from camera mounted inside. Thumbs-DOWN experience & customer service. No offer even of refunding my 'parking fee paid. Too bad the parking lot closer to the road went out of 'business. Driver pick-up fRoM airport was great & wanted to "help. read more

We have used FastPark twice. We reserved spaces online and signed up for their rewards program too! A reservation guarantees you a space (though I noted they may do valet parking at peak times -- looking at you, Balloon Fest). You are directed to a specific row. Once you have gotten your luggage out and secured things out of sight, a small bus appears behind you. The driver will help you with your luggage and then drive you to the terminal (which is very close by) and drop you off (don't forget to tip your friendly driver). As far as the return, we have never waited more than a few minutes for the FastPark bus to appear outside the terminal. The driver will take you right to your space. So easy and fast. And the price is great! Every space is covered (but not enclosed so New Mexico dust will still find a way onto your car if you are parked there for a while). The rewards program is good. We've almost got enough points for three consecutive days of parking. I just finished making a reservation for a fall trip. It is a super simple process. read more

Close the the airport with convenient buses. They usually arrive quickly. I've had to wait a long time once, and I called to ask for the eta rich they were able to give me. The buses are clean. They pick you up and drop you off at your car at the lot. There is a decent loyalty program where your accrue points. Sign up online. You can make reservations online as well. Use the loyalty card when you come into the lot. I wish the cars had more coverage, but the design of the coverings in the lot doesn't allow for it. There is a complimentary water bottle when you leave. read more

FastPark & Relax - Halloween decorations - Parking Near Me - Albuquerque, New Mexico

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FastPark is close to the airport and convenient. Their online reservation system is simple and ensures you have a spot before you show up. The buses are clean and new, and I like how they decorate for some of the holidays. You use an app to scan into your account, which is sometimes nice. They aren't quite as convenient to get to as some other parking companies, as you have to get off the freeway a bit early and make a turn or two before you get there. The lot feels smaller than others as well, but I doubt that's really true. That feeling probably also lends itself to generally better security. The only part I don't like is that I can't add a tip for my drivers from my card. So be sure to be prepared with cash to tip the lovely people carting you around and carrying your bags. read more

We parked here during a long trip late last year. They had very quick shuttle service and I would use them again.

This review was also sent to Brandi Dandois, Manager. I did not hear back from her. I've been a customer with Fast Park over the years and sometimes the service is great and sometimes not so great and I shared my experience with you. At that time you were considerate and professional, so I am sharing again, but it's not favorable. I reserved a space for May 10 - May 12 (actually didn't get there until 5/13 at 3:00a) A special request for assistance was part of my reservation. I had a blind friend (sight cane and all) joining me on the trip. When we arrived on 5/10, I was expecting the driver to have some kind of notification that a blind person would be on his route. He didn't, and he was not in the least helpful with her entering the bus. She was very disoriented by the time we sat down. Additionally, we were given instruction to park in row B, but there were NO spaces available in Row B, so we parked along the chain link fence in the most level spot I could find. The high winds in Albuquerque cause wear and tear on our vehicles. Upon returning to Albuquerque after a very long day of flying (all of our connections were late and we arrived 3 hours late at 2 AM. A 15 hour travel day which meant I was required to call the phone number on the ticket to get a van there -- but -- no one answered, I was only able to leave a message. This was distressing, especially given the travel conditions with a long travel day, no water, blind person, and our luggage. I didn't receive a callback, so I tried again about 10 minutes later and someone answered - he let me know the van was en route. When the van arrived, I was the first one to flag him down and point out the sight cane. He completely ignored us. We were not in the white zone, and in fact, we stood in the same place where I entered the van on previous trips. The driver did not come to us, he stopped short by about 70 ft. So, I had to gather her ( I lead with her on one arm) and our luggage and move forward through obstacles for about 70 ft while many people then lined up at the van door in front of us and we almost didn't get on. Your blind passenger cannot ride standing up due to balance issues. However, A kind gentleman (not the driver) helped us get her in the van and he stood instead of being seated. I'm not sure why, but the driver had trouble getting our luggage in my car (the Tucson hatch goes way up and there's an empty space for the luggage). This is completely unprofessional and unacceptable. Why can't Fast Park have a van there like the other vans that arrived again and again during our wait period? This is very possibly the last time I use Fast Park in Albuquerque. And so that you are not blindsided by a negative review, I am planning to put this review on Yelp. read more

Love the proximity and covered parking. Along with car side pick up. Always friendly and helpful.

GreT service and great rates, also I accidentally lost my wallet while waiting for my shuttle. I didn't realize it was missing until I was going through the booth to pay for my parking. Luckily the staff were/are empathetic and helpful. They sent me back to the shuttle stop at the airport and I had the great fortune that a Good Samaritan turned it in to the lost and found. Now they've got a customer for life! read more

I always use this when have to leave car at airport. Shuttles are often, drivers are friendly and coupon made it very affordable

Been using this parking place when travelling since I moved to Albuquerque fifteen years ago. Prior to this one I tried a few others, but this one seemed to have their act together, are usually a good combination of efficient and friendly, and make sure you get in and out in an orderly manner. The fact that it's almost entirely covered parking now, and has been for a long time, is a nice feature, and the free parking certificates for using their rewards program is great. read more

This has been our go-to for airport parking for the last three years. However, our experience last night will have us looking for another option. Their gates stopped working at midnight so we were stuck there (with an over tired kid after a late, long flight) for 25 minutes. They had to completely re-boot the system. I had already paid and they claimed there was no other way to let me off the lot. It is unreasonable that they don't have a contingency plan for letting cars off the lot. I was also over charged for one extra day. If you're looking for Slow Park and Stressed, this is your place. If not, I'd look elsewhere. read more

Their shuttles are so slow. I gave them 3 stars because although there's a lot of shuttles parked in their parking lot, they only seem to use one. If you're in a hurry don't use them! read more

Always a reliable, cheerful and efficient service. Anytime and always on time. So glad they are there for our many trips through the airport

Cheap parking and is practically next door to the airport. For just a few bucks more a day, you can get covered parking. Employees are courteous and fairly prompt. I'm a fan. read more

Advice: pick a different company with more shuttles, better service, and cheaper daily rates...you'll be better off!

Fast in/out service, friendly staff, very reasonable fares (ruffly $5/day)! If you're flying out of town for less than a week, it might be cheaper to park your car here instead of hailing a taxi to/from your home. Bottled water provided at the kiosk located at the gate as you start your drive home, friendly staff, shuttle drivers help you load/unload your bags (don't forget to tip). This place gets pretty busy during the holidays, and when they do, they offer valet parking as their lot gets full. I highly recommend FastPark if you're flying out of Albuquerque! read more

This is your best option for Sunport Parking. Grab a free paper on your way in and/or a bottle of water. When your whole business is storing cars it's the little things that sets you apart from the other asphalt hoarders. I am always picked up in less than 2 minutes, and they never circle the lot to pick up more riders (not saying they don't pick up other rides, they just don't circle the entire lot looking for people). This is probably because they are literally 2 minutes away from dropping you off at the Sunport. Since it is such a short trip they do not need to fill the bus before heading out. From the time I park my car, to the time I am being dropped off is always 5 or 6 minutes. Same goes for your return trip from the Sunport to the lot. They don't obsess about filling the bus, so you are always picked up quick and spend little time waiting for more passengers. read more

Good, cheap and friendly parking. How can you go wrong with $4 a day parking? Free shuttle to and from ABQ. Free newspaper and water upon picking up your car, very hotel-like treatment. This is one of the best places to park for long-term flights in/out of ABQ. The airport costs about $8 a day, so you do the math. read more

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It's always painless leaving my car here and getting to the airport. You find your parking spot and a van quickly arrives to drive you to the airport, then two minutes later you're dropped off and ready to check in. The service is polite, there's a rewards program that can earn one free days and the prices aren't that high to begin with (around $5 a day). Also, there are an abundance of covered spots, ensuring that your won't bake and melt into oblivion. read more

Great service and very attentive/nice staff. The parking lot feels safe and it is very well maintained. The price is so reasonable too. We left our car there for three days and found it in perfect shape. They whole thing was hustle free since they have a shuttle that constantly runs between the parking lot and the airport. I totally recommended! read more

I just parked there for 5 days/4 nights, and the total fee was about what I paid for a one-way Uber from my house to airport on my previous trip. I used the covered parking option. I will definitely be back!! read more

I use nobody else when I travel, which is quite frequent. They have convenient cards to use for quick in and out service. Not expensive either. I went to San Diego for 2 days and was only charged $8? Maybe a mistake. My car never has dents or scratches when I leave. I feel that it's a safe place with plenty of employees. read more

This is a solid choice when traveling to and fro the Sunport. It has a great rewards points so you can rack up some free stays when you end up traveling a lot. They are fast, efficient, and friendly. With each visit, you also get a bottle of water at the exit so you can stay hydrated (and we all know dehydration is one of the main causes of jet lag). I only wish the sun covers were a bit larger because no matter where you park, there is sun hitting your car at some point of the day. And if hail came threw, your car would not be spared. read more

Great spot very close to the airport to park your car. There are covers over the cars. Shuttles are frequent and drivers are super friendly. Nice cold water bottles waiting for you on you arrival take this to the next level. Prices are reasonable and would definitely use them again. You can't beat their location either. read more

My new go to long term airport parking..Fast polite service.They give military ang gov discounts and also AAA. Didn't get charged extra for a covered parking spot,and you can get a membership for free that I filled out as I was paying in the drive thru and saved me $8.00 The nice girl working the drive thru check out didn't have to go out of her way to tell me about the membership but did.. Great service and makes traveling out of Albuquerque airport easy. read more

Easy Peasy. In and out. Quick trip to airport.

Easy, convenient. All covered spaces, free newspaper when you check in and chilled bottled water when you check out. This is my go-to parking lot when traveling out of the Sunport. My only negative has been that on a few occasions, the vans picking me up at the terminal have been less frequent than they really should be. read more

This is our favorite park and ride service. They are very consistent, fast, attentive, etc... We never have waited more than 3 minutes to get picked up from our car or airport. They even helped us one night when we landed and realized we had a flat tire coming in at 11pm in the cold... Also the free bottled water is a great perk when you leave since you are usually dehydrated after sitting on a long plane ride! The shuttles are in really good condition and very clean. Prices are super reasonable... We use this lot probably 2 times a month since we travel a lot and wouldn't change it at all. read more

Always quick and courteous service and very affordable (about $5/day). I felt awful that I did not have any cash on me for a tip because these guys deserve it. I will always be a fan! Keep up the good work! =) read more

Great service always and it's quick. I just wish it wasn't so expensive or that they gave you a free day after so many or something. They do give a small military discount so that helps. All of their parking is covered so you don't have to worry about weather related issues to parking. We always park here and they have nice cards to use and an express lane and they always give you water when you leave! The employees are all wonderful as well. Best airport parking for sure! read more

Due to some confusion on the airlines behalf, we ending up having to change our flight to December 24th. We were dreading having to find parking. After a pleasant conversation with Marc, he assured us Fast Park & Relax would have space for us. We arrived early that morning to a very friendly gate attendant who directed us to a covered parking space. The shuttle was there directly and whisked us away to the airport. Upon our return, we walked out of the airport and right onto a shuttle. That was a great surprise! They dropped us off at our car and helped with our luggage. We checked out and were offered water for our trip home. Nice touch. The price was very reasonable. We would definitely use Fast Park & Relax again. Thank you for the great service! read more

Normally we use On Time Airport Parking and unfortunately by Thursday of Thanksgiving weekend On Time was full. So we used Fast Park for the 1st time. When we arrived home from the weekend (8+hrs of traveling) they could not find the keys to our car. We waited and then began to worry that they might have given our car to the wrong customer....or worse. Then began the radio conversations asking if any of the other drivers had seen an extra pair of keys in their bus?? That's where they keep the keys to the cars? After about 30 minutes we convinced the bus driver to drive us to the valet lot to at least look for the car. It was there. Not only was the car there but the keys were dangling from the driver side door. This was visible to anyone passing by on Yale. Free Lexus SUV to good home. Someone crafty could have easily jumped the fence and made it past the front gate with a good story. Luckily we still have a car. I do not recommend parking here. read more

Parking here is better than parking at the airport. The parking is covered now. The shuttle bus picks you at your car and sweeps you to the airport. I think it took about five minutes from our car to the front door of the airport. On the way back, they have shuttles running and again drop you off at your car. Price is very reasonable, better than the long term parking at the airport and they have free water and newspapers as well. The drivers helped us with our bags both times and were friendly. read more