Incorrect pricing rude service...when I went back to ask to check why I had been charged for an…read moreitem that was marked 24.99 underneath it on the shelf, I found a similar item to try to price check, but it was also miss marked and miss tagged if I had wanted to play a complete secret shopper, I should've been able to insist that they price adjust, but the treatment was so poor it was obviously not something they were willing to accommodate. I wasn't even looking for an actual refund if the price had been charged correctly it took them so long to show me that it was charged at a higher price than what I had seen on the shelf that the whole experience left. A really bad vibe ...not only did they not offer any kind of adjustment but treated me like it was my problem from the get-go. None of the prices match the items on the shelf, employees were slow strange unhelpful told me they didn't even know their return policy... this is not the first time the store has been this way. For 20 years it's my least favorite parts store but for some reason, I stopped there thinking I could grab something and have it be easy. Not the case. O'Reillys is much better, friendliness and customer service plus managerial support of a struggling employee goes a long way and I did not see any of this today. If you're the kind of bro they like you probably will have a good experience, if you're any other type of person, it is TBD. Would never send anyone here now as a friend of mine told me upfront he has problems with it all the time as well and I chose to go anyway. This time I won't forget.

Placed a morning order through the app and after waiting 6 hours to hear anything from them I…read morecalled them to see why 9 items took all day it was because they had none of the things. If you had told me before hand, I would have just done the rest myself. But here we are.

This awesome motherfucker with dreads and a nose piercing helped me get the right coolant for my…read morecar. Super helpful super funny Lets hope its the right one and my car doesn't explode

Outstanding customer service and care . Manager E duardo ( sorry if incorrect ) name was amazing…read moreand so went above and beyond to help with my recent headlight replacement. Friendly, professional and good value. 10 out of 10.

Juan was amazingly helpful! My battery died next door at target. I had my car jumped by my friend…read moreand we drove one building over to buy a new one. Juan replaced mine, and was really funny and nice. He deserves a yelp review!

Big thanks to Christopher for charging my car battery for free! He quickly suggested my battery…read moreonly needs a charge to fix my issue, removed, charged, and reinstalled it--he is so professional, friendly, and helpful. Appreciate it!

Engine light on..again…read more Early Sept 2025 I was driving to downtown SB from Goleta when I noticed the engine light was on. I called Oren's Automotive to schedule an appt. to determine the problem. The following week I went to Oren's and they diagnosed the problem to the EGR vacuum modulator and ECR relay. Both parts were replaced and the engine light turned off. A week later the engine light came back on. Scheduled another appt. end of Sept. Further diagnostic testing revealed the ECU computer required replacing. ECU was replaced and engine light & error codes no longer showing. Early Dec called Oren's for smog check and Oren's got me in immediately. Smog cert received just in time to renew my registration before it became past due! Thank you Oren's Automotive!! A couple of days later however the dreaded engine came back on - huh?? It was determined the ECU replaced end of Sept. was faulty. New ECUs are no longer available and only used ECUs can be purchased. Due to the lead time of the ECU to arrive at Oren's and other factors, the ECU was replaced end of Dec. It is now the second week of January 2026 and no issues so far! From early Sept to Dec 2025 Oren's Automotive performed exhaustive diagnostic trouble shooting and test drives which amounted to considerable time. I was not billed accordingly for the labor hours put towards my antiquated 2001 Toyota. Now I know Oren's Auto lost money fixing my car - they did this so I wouldn't be without a car. I offered to pay for some of the costs on two occasions to make sure things were right, but my offers were refused. Oren Glasman, owner of Oren's Automotive, stands by his shop's work. Oren is fair, honest and truly cares about his customers and when someone is in trouble with their car. I posted a previous review of this automotive repair shop on July 31 2024. The Santa Barbara area local weekly magazine has named Oren's Automotive the Best Automotive Repair shop for 2023, 2024 & 2025 based on annual voting for 'Best Of' the Santa Barbara area for different categories (food, breweries, auto repair, clothing etc.) A huge thank you once again to Oren, Eric, Gilbert and the rest of the team at Oren's Automotive! Dan W.

i have been taking my cars to Oren's automotive since he first opened…read more Every time he has put our vehicles, both old and new, back on the road in great running condition no mater if the problem is large or small. He has even been able to schedule in my visiting children's vehicles for well needed work. Job well done.

I LOVE Larry's Auto Parts!!! Their customer service and decades of knowledge is unmatched! I just…read morerecommended Larry's to my young-adult son, who needs an auto part, and I think Larry's can help him and will offer great customer support.

Stopped in today with my friend looking for a small battery for her fob to her car. Two extremely…read morehelpful gentleman helped us. Larry was great and Brett not only replaced the battery, but did it at no charge!. Talk about wonderful customer service. We will definitely be back For windshield wiper blades in the very near future. Thanks guys! Happy Halloween

We came into this store and were helped by manager Matt. He trouble shooted our car and helped…read morelocate a mechanic that can get the job done. We were not from the area so we're truly grateful for his assistance and amazing customer service! Thank you Matt!

I live in Solvang. I needed a new attery and called to make…read moresure the O'Reilly store in Buellton would swap out my ould defunct battery with ther new one, no charge. These days retail stores are hard pressed, so I figure it was smart to check ahead of time. They told me 'yes we will swap out your battery on site". I went in, purchased the battery I wanted and the young sales guy brought it out with the correct tools and diligently replaced the battery. I watched him, and he did it like any professional would. He didn't expect anything, but I gave him a tip for several dollars. He was very courteous and apprciative for the gratuity. These guys are top shelf.

They say they're open at 8 but it's 903, and they're still not open dream.The only auto parts store…read morein carpenteria.

- New ownership since last year - small location but they…read morecan order things and have them same day or in a few days - knowledgeable owners & some newer staff - small business owner feel - thank you for helping find my parts

Not helpful at all!!!! I went in to ask for specific items for my car. The sales person was not at…read moreall helpful. He just told me to go to aisle three and if I couldn't find it, he didn't have it. I asked him if he would recommend anything, he said no.

The people there were so helpful. My battery terminal disconnected nearby, I was able to buy and…read morereplace the part within the hour. Super special thanks to a generous man who took time to help me undo a bolt that I absolutely couldn't have done myself, I believe his name was Jesus. I would've had a lot of trouble without him!

I stopped in here with my husband, in need of new wiper blades. The young woman behind the counter…read morewas polite, professional, and helped us find the blades that fit our car and gave us price/brand/quality options for us to choose from. Pricing seemed fair and overall it was a painless experience. Easy parking, clean store. I'd recommend it!

Friendly knowledgeable staff. All parts, all the time, never out of stock. _________________read more