absolutely horrendous, will not let you cancel your gym membership, no matter what, talking about…read moreneeding proof of my lease, change, I even emailed management and they are still not letting us out of the contract, not to mention they're always extremely packed, and I've seen several roaches in the bathroom. Avoid this gym at all costs

I have been a Powerhouse Gym member going on 10 yrs strong, from the South Hackensack location…read morewhere I began my fitness journey and now the Saddlebrook location Powerhouse has only become Bigger and Better! The equipment is Top Teir and the staff make you feel like family...! No other gym compares to Powerhouse Gym in Saddlebrook I moved and still take the drive to this gym as long as I live in NJ Powerhouse Gym in Saddlebrook will forever be my home gym and I recommend it to everyone who asks what gym I go to. Never nothing else!

Not sure what the complaints are about but some people just live to complain…read more This gym is awesome. Clean, spacious and the staff is extremely friendly. The price is the price...take it or leave it. Everything has gone up in this economy. You can easily go to $9.99 a month gym and see how that works out for you Great Gym!! Good work everyone

The gym was amazing always clean and orderly. The staff were the kindest and most professional…read morepeople.

i love this gym. the classes are the best!! i like the cafe and the equipment is in very good…read morecondition. the front desk can smile a little and try harder to look engaged and make people feel welcome. and i do not like the idea of children running around the gym and locker room. hackensack, please lay some ground rules of kids needing supervision while at the gym.

My concern regarding an incident at Hackensack Meridian Fitness in which I believe I was subjected…read moreto inappropriate harassment and interference because of the message written on my shirt. I was confronted by a male member who appeared to be upset about what was written on my shirt\. Whatever his personal disagreement may have been with the message, I believe I have the right to peacefully wear clothing expressing my views, provided that the message does not violate a legitimate, neutral facility rules. I did not threaten this individual, make threats against anyone, or engage in conduct intended to cause harm\. I also dispute any characterization of my shirt or my expression as "slander\." Slander generally concerns a false spoken statement about another person that causes legally cognizable harm; merely wearing a shirt containing an opinion, political statement, or other expression is not automatically slander. More importantly, I am concerned about the broader pattern of what I perceive as interference with my rights. On a prior occasion, I believe a woman interfered with my ability to pray. I now feel that I am being confronted over what I choose to wear and express on my clothing. These incidents have caused me to question whether I am being treated differently because of my religious beliefs, identity, or viewpoint.

Spoke to staff about my concerns during the pandemic and they were super helpful. Waylen was…read moreespecially helpful and understanding. Easy to work with.

Great club, friendly staffs, well organized equipment is in good shape. It's under new management…read morenow. It used to be called "Fitness 19". It is not a franchise, it has an independent owner. The gym has the necessary equipment for a good workout, cardiovascular and weights. They specialize in personal trainings, group classes and Online service.

This gym is always very clean and the weights are well organized and kept in the proper place. The…read morestaff does a great job maintaining a clean and welcoming environment which I really appreciate. My only concern is the new treadmill arrangement facing the wall. The space between the treadmill and the wall feels a bit too close which makes it slightly uncomfortable while running. Other than that, it's a great gym experience.

Extremely poor customer service. I left several messages for…read morethe manager and never received a call back.

Fantastic location with fantastic staff! There are a lot of CrossFit gyms but this one stands out…read more From beginners to experience Athletes, this gym is for everyone. The experience that the coaches have can help someone start on their own journey of CrossFit with not fears and worries about getting injured or left behind. The facility is state of the art with all new equipment, brand new locker rooms (including showers), and even an Athlete Lounge! Their schedule is a widespread one that can accommodate virtually any schedule with classes as early as 530 AM! Make sure you check this one out and you will not be disappointed.

Fantastic workouts that change daily, & they can be viewed online before you even get to class …read more Carol, Robin and all of the staff make empire more than just a place to workout but everyone's treated like family and it's a fun environment for people of all fitness levels! All workouts and lifts are adjusted as needed to make sure everyone is safe.

The worst place ever!!! I have a lot of things to tell about this place how unprofessional and…read moreterrible. They are nice till they get you in, after that nightmare! I saw another review about the collection. It is true!!! It happened to me as well. I had to cancel my membership due to moving on May 25th, and they made me pay cancellation fee $159.94 which was fine. After cancellation date, my bank called me that anytime fitness still continued charging me, I emailed my bank the cancellation letter to stop the charge! It's not done yet!!! Now, Collections!! Really??? For what?? I was sent to collections for $554. Please, stay away from this place!!! I'm posting 2 pictures, one of them cancellation letter other one email from collection. Very big shame for this place!!!!

For $48.00 a month & a $32 annual fee you would think the vending machine (waiting for repairs for…read moreover 8 months) & flat-screens would work.

Unfortunately, I'm not God's favorite... so I have to work out to maintain my figure... which…read morebrings me to my 8 year rollercoaster of a relationship with 24 Hour Fitness. I first joined in 2018 and it's sad to see how downhill the corporation has gone. The glory days ended shortly after the COVID pandemic. Since then, they've closed over 7 NJ locations, cut down opening hours, cut down on group classes, removed towel service, and have limited sauna and pool hours. I understand that it took time for gyms to recover and get back into full swing. But it's 2025 now. There's way too much competition in the fitness industry for 24 to be operating the way it is. I switch between the Paramus and Englewood Cliffs location, but I prefer this one since it's much bigger and has later hours. My biggest ick? The gym is not maintained well at all. Machines, equipment, hand dryers, and bathroom sinks are broken down for months. Dumbbells and plates are scattered everywhere, which is not 100% the employees' fault. There's a constant foul smell in certain areas, most likely due to broken pipes. The entire facility needs a deep cleaning from head to toe. What are we paying a maintenance fee for? Come on... Putting the negatives aside, there are some positives. *The Paramus location is spacious and has two floors. *The floor has all of your basic equipment: treadmills, bikes, stairmasters, squat racks, barbells, benches, dumbbells, kettlebells, TRX, cables, and machines. I can recommend this gym for beginner to intermediate lifters. It's not a bodybuilder or powerlifting gym. *Their Zumba classes are SO MUCH FUN. Don't judge a book by its cover... get in there!!! Take Lucia, Lynn, or Melissa's classes. Check the website for the full class schedule. *There's a basketball court, pickle ball games, and a racquetball court. *They have a sauna, steam room, pool, and showers with limited hours. I only use the sauna and it's relaxing when it's not super crowded. *My membership allows me to have access to other regional locations as well as bringing guests. Pricing is a bit all over the place. It all depends on when you join, what kind of membership you have, and what sales/promotions are going on. Some members pay $24 or $34 a month, while others are paying $54. It's best to ask the front desk what the lowest rate is. Overall, it's not the worst gym in the world. It gets the job done for my fitness routine. I just wish the maintenance was a lot better and that they would have later hours. Honestly, I've been thinking about finding another gym. If it weren't for the friends and community I've made and my lower price rate, I would have left awhile ago. I'm willing to spend more $$$ on a membership for a much better experience.

Only my second day here. Actually I was only there today for ten minutes so it doesn't count. I…read morebooked a court yesterday for today only came in to do that and they made a mistake and didn't book it. So frustrating bc I forced myself to get up and show up. And I need to do specific things. 1st day they also made mistakes about training and other things. Sky tried to make it better and I appreciate her for that. But only two days there and already full of mistakes and apologies. I signed up for two years and I really really hope it wasn't a mistake. Everyone so far has been very nice. But if you're not giving me the right info...i don't know I'm frustrated And it's not 24 hours ‍‍‍

Exceptional Customer Service from Andrea J. at the Clifton NJ location…read more I had such a positive experience with Andrea J., the Operational Manager at LA Fitness in Clifton, NJ, and I felt she deserved a lot of recognition. After dealing with an incorrect charge from another LA Fitness location and spending quite a bit of time trying to get the issue resolved, I reached out to the Clifton location. Andrea took the time to hear me out, understood exactly what had happened, and handled the situation immediately. Before I even got off the phone, the charge had been refunded. What stood out most wasn't just how quickly she resolved the issue it was the way she treated me throughout the conversation. She was patient, compassionate, professional, and genuinely made me feel like my concern mattered. Customer service like that is rare, and Andrea truly went above and beyond. LA Fitness is fortunate to have someone like her representing the company. I sincerely hope her efforts and dedication are recognized by corporate. Thank you so much, Andrea, for turning a frustrating situation into such a positive experience. You are truly appreciated! God bless you!

Employees are Great Very Respectful, pool area is clean, dance floor/stretching area is also clean…read moreand organized. Weights Area is a little disorganized. Weights aren't in correct spots. Crowded in the morning & crowded at Nights.

I'm just a week in and can say that the environment is great and welcoming. Every coach approaches…read moretheir classes differently, which makes it new and exciting every single time. If you haven't tried it yet, I strongly advise you to come check it out.

This gym is fantastic! The equipment is top-notch, the staff is friendly and knowledgeable, and the…read moreatmosphere is always motivating. Plenty of classes (HIIT, JIU-JITSU, BOXING, etc) Everything is clean, well-organized, and welcoming for all fitness levels. I've made great progress since joining and actually look forward to every workout. Highly recommend it to anyone serious about fitness!