I am only putting four out of five stars for now just because I haven't had a chance to really try…read moreout the services here however based on my last-minute walk-in situation for my tires having low tire pressure and other warning lights turned on I was pretty scared and wasn't really sure what to do and when I came here- Henry was very nice and did a lot of explaining as well as teaching me all the different things I needed to know regarding the lights and my tires. If and when I need to maybe do some more services on my car and I'd come here. When I do then I'll update my review with more accuracy as time goes on. Henry does know how to speak Mandarin as well as English. I'm not sure if he knows how to speak in Cantonese - I don't think he does. Overall as a person, he was really nice and really sweet - seemed to be a pretty honest mechanic. Would recommend yall to check his business/service!

HELLO! Came here to…read moreget my bmw checked up. Henry helped spot a ripped coolant line and replaced it, no charge. Will be coming back.. but hopefully not too sooon

Amir at Tucker automotive quickly filled up the air in one of the tire and directed to a tire shop…read morethat is close by. Very helpful and timely help when the psi was as low as 19. Thank you so much for your help and service at the right time.

Always amazing service on my vehicle I feel good knowing I can leave my C6 Corvette here for any…read moretype of basic/complicated maintenance by Roy and Amir very trust worthy and and efficient, set your appointment for an in and out experience highly recommended, every time i pop in they are working on all types of makes and models cars & trucks and at a very good price for the service they do speak English & Spanish!

Horrible I would never recommend this place to anyone they aren't straight up with you they don't…read moreknow what was wrong they just kept having me pay for parts that where still good, for sure going to look for a mechanic that knows what he's doing and not just trying to rip me off.

Great working with EB Auto Tech, fast and friendly service! Brought 4 vehicles so far, highly…read morerecommended!

As previously promised, I have continued to bring my cars and my family's cars to Ramon. I'll be…read morehonest--it has been a love-hate relationship for us. He does a great job with the cars, but sometimes the prices seem crazy. I will talk about two different situations. 1. I took my 2001 Toyota Camry to him about a year ago for an overheating issue. He diagnosed it as the radiator and quoted us over our budget. My husband decided to change the radiator himself, so we paid for the diagnosis--about $140--and took our car home. My husband successfully changed the radiator, but the problem was not fixed. We took it back to Ramon, and now he was saying it was the water pump or something else--I forget. I asked him if the $140 would go toward the service, and he said no because the $140 was for the radiator diagnosis. I was obviously upset, but we had no choice but to pay $200+ more to fix the problem. Long story short, that did not fix the problem either. Six months later, we needed to change something else. I told myself I would not go back to him, but my mother-in-law and mom have been to him and trust him. 2. I did, in fact, come back to him after getting a quote from Pep Boys for new struts (all 4) of $2,300+. Ramon quoted me over the phone for OEM replacement at $1,350+ tax. Obviously a better deal. Once we got there and he saw the car, he showed me how my brakes were paper thin, so we added that service too. He did an amazing job on my 2015 Honda Accord--it is driving better than ever! When I went to pick it up, he made sure to do a test drive. He felt something was still off and made sure I didn't drive off with any more issues. Had my car running amazing only 24 hours after dropping it off. After years of back and forth, this last time he proved to me that he does a great job. We will continue to trust Ramon with our vehicles.

Took my car to him earlier this year he had it for over a month couldn't figure out the problem so…read morehe took it to his friend and his friend said I need a new catalyst converter which I didn't just turns out, he put the wrong parts in from when he first tried to fix my car. ended up costing just as much if I were to take it to the dealership In all honesty, I think him and his friend were just trying to get over on me

These guys are good, they know what they are doing. The diagnosed thr probkem, were upfront about…read morerates and what needs to be done. They did a great job in replacing the ball bearings on the front side passenger wheel which was causing a lot of noise and friction. Their rates were very reasonable.

I would give J & J Auto on Whipple in Union City a 5 Star X 10!…read moreJuan is professional & keeps his customers updated & informed. I have an extended warranty on my 2014 Nissan Murano. I took my car to Juan for analysis on my transmission. I had read online that some of the Nissan Muranos have had CVD transmission issues. I make sure I have all preventative maintenance on my car. I left my car for Juan to take it for a test drive expecting the usual diagnostic tool but instead he left with a TouchPad device. The TouchPad device detected issues & showed the error codes with my transmission. Juan updated me that the transmission would need to be replaced with a transmission from Nissan dealer. Juan then called the extended warranty company, faxed them the computer diagnostic findings & had everything authorized in record time. There was a 2 - 3 week back order on the transmission, I took the car back home & as soon as the transmission came in Juan called me to bring the car in. Juan explained the process & timeline which he met as discussed. Juan had me bring my car back in a week later to check everything. I am happy to say that my car drives like when I bought her & I am so relieved that I found Juan at J & J Auto in Union City! Juan is an excellent mechanic & his diagnostic tool is superior to any device I have seen! I highly recommend Juan & will continue to take my car to him for excellent Customer Service & mechanical expertise!

They do really good work here, and are probably about 10% cheaper than my other mechanic I used to…read morego to in Hayward. It's also within walking distance of my house so I don't have to pay for an Uber/wait for a ride when I drop or pick my car back up. I've had an oil change done here, a front headlight replaced, and they fixed a recurring issue I was having w/my blind spot detection system and key fob -- the latter something my prior mechanic was not able to fix for some reason. The blind spot detection system error light did come back on after about a week, but I think it requires more than just resetting the code/calibrating. I will just live w/that for now. The only demerit I would give is for when your car is ready. Each time I've dropped off, I've been told the shop would call me when they had an update or when the work was fixed (expecting 2 calls), but I never got any calls each visit -- I had to physically call and usually had to leave a voicemail which was not always returned. They are pretty busy so I get it, but you would think they'd want to call you to get your car out of there to clear up the queue when it was done. The last time I went -- I had initially dropped my car off around 8:15am or so and didn't hear back around 3:45pm yet (was told to expect an update around 11-12p) -- so I was forced to walk there, not knowing if my car was ready or not, and after waiting awhile found out my car was ready. It still took another 20-25 minutes to get my bill, pay, and get the car brought up to me based on the size of the lot and the amount of cars that are in that lot (every mechanic seems to have tons of cars in their lot that are not driveable taking up a ton of real estate on premises). It started to rain too and the waiting area itself is quite small inside -- I ended up waiting outside under an awning for my car. They didn't seem to be in any rush to get my vehicle out -- not sure if it was just too busy that day or they are just not that assertive with check out procedures. It'd be nice if even if they didn't call you w/an update, that they'd at least call you when the car was ready and then got you ready to check out fairly quickly, especially if they'd had the car for around 6-7 hours for not incredibly comprehensive service. I will continue to go, but will expect to have to proactively show up towards the end of the day and hope I can get my vehicle out in a reasonable amount of time. Otherwise, they do very solid and affordable work.

The best service ever ,my son lives in san Francisco he come to here in hayward because he also…read moretrust quick tune and break. it has been almost 20 years we do over car repairs with them and day after day we are more happy. Thanks God there are still nice and trashed people around.

Dennis and Vlad were both very amazing and made buying a car feel so comfortable and having someone…read morelike them on your team to trust made it that much better. Did their best to make sure I had everything right and answer every question I had with patience. Hard to find those two traits in a salesman when shopping for a car. Trust and patience. They were super friendly and continue to smile throughout the entire process and maintain their professionalism. Never made me feel like I was annoying them or gave the feeling to me that they would roll their eyes when I walk away. Even after buying the car, they still continue to respond to me every time I had a question come up about the car. Honestly, the entire dealership was super welcoming and nice. Thanks again Dennis and Vlad, you guys rock!

I am trying to buy 5 cars for my company with a fleet account from Nissan. The manager yelled at me…read morethrough the phone after hearing the discount other Nissan dealerships offered me. Then the phone connection lost. I called back trying to figure out what's going on. He seems outraged. I have no clue why he is so pissed. I'm not asking $10k off from a Sentra. I'm asking if he can match with other Nissan dealerships. Even he does not want sell at that price, he did not have to yell at a potential client. I deserve an apology!

I can't believe I didn't write this review earlier! Some say…read moreyou have to have a bad experience to appreciate the good ones. Joe has been my service advisor since 2018 and needless to say he's the best service advisor I've ever had, For years Joe has taken my car in for service and Every time he's efficient and works around my schedule. He's sweet, helpful and makes my experience is always seamless. I had my car serviced with the dealership I bought my car from and I was honestly so upset that they couldn't meet my standards of basic customer service.

I've been bringing my cars to Joe Defreitas for service for about 15 years, and there's a reason…read moreI've stayed with him for so long. Joe is honest, kind, professional, and someone I know I can always trust. He has taken great care of me and my cars over the years, and I truly appreciate that. I live in San Mateo, but I still drive all the way to Mercedes-Benz of Fremont specifically because of Joe. Having a service advisor you trust completely is not easy to find, and for me, he makes the drive absolutely worth it. I'm actually considering buying another Mercedes, and knowing that I can continue having Joe as my service advisor is a big part of that decision. That says a lot about the kind of relationship he builds with his customers. Joe is a huge part of why I continue coming back to Mercedes-Benz of Fremont. After 15 years, I trust him completely, and I truly appreciate the way he has always taken care of me and my cars. Mercedes-Benz is very lucky to have him.