I recently needed replacement to a door panel switch on HVAC heater. When contacting Fast Response (Stefanie), she was quick to order and procure the part within 48 hours. Subsequently, an appointment was set for that week on Saturday to which I was not able to accommodate but Stefanie gave me a Sunday appointment for the very next day. I was greeted by Eli who, as all the rest of the F.R. technicians, was very friendly & thorough. My issue was resolved and Eli also explained all that he did and even gave me some tips about my furnace. I am extremely pleased with the service thus far. I will continue to use them for my twice a year maintenance & as the name implies, always "Fast Response", I'm really impressed!!! read more

I can't say enough good words about Milton the tech and Ryan from the main office. My A/C went out Sunday night and by Monday 5pm I had a new unit that was blowing cold air. There scheduling was efficient. I received notice when the tech was on his way with no delay. I was a little hesitant by pricing but there proposal was very fair and no unnecessary up-sell. Fast response knows their stuff. There was no hold ups and the process was smooth. I am happy I found an honest A/C company. Thank you fast response. Based on the photo I'm sure my Neigbour will need a new A/c soon ;) read more

Fast Response Services - New Lennox !! No more worrying about A/C issues. One and done. - Heating & Air Conditioning/HVAC Near Me - Las Vegas, Nevada

Honestly, who knew how much you work is needed in owning a house. Thankful for the education that FastResponse Services has given us to keep our house up to date. We first called them out when our AC broke down last summer and they were quick to send over a tech to come and fix it. Super reasonable pricing and provided education in our air filters. Air filters are annoying to change, so they told us about the UV air filter which purifies air without having to change the air filter every month or so. Totally sold. And since then, we've been on their maintenance program which has been a huge lifesaver since they come and check it twice a year to make sure it's running correctly. This time we called them out because... did you know that if you have a water heater, you need to get it drained yearly. I sure didn't. Thanks ZACH for coming over and sending us the text to let us know you were on your way and when you were here. It allowed me to prep to somewhat move stuff out of his way so he could get his job done. Zach explained everything that was going to happen from the beginning so no big surprises to us. He would again mention what he was doing before he went through the house. So thank you for being so professional and being so friendly. It didn't take very long to drain out the water tank, but he does have great conversations to pass time. Thank you Fast Response Services for keeping my house in check! read more

Bryce called to set up our yearly A/C maintenance call. At this time I mentioned that I was having this annoying sound coming from my attic. The heater would go on for 15 second, (I had Alexa time it) then turn off for 30 seconds, back on for 15 seconds, off for 30 seconds, etc., etc., and so forth. Since the only thing in my attic is the heat system I was thinking there was a problem with the system and asked Bryce if that was covered in my contract. Bryce didn't miss a beat and said that he would have a technician here within an hour. True to his word Edgar showed up within the hour and checked my system from top to bottom and could find anything wrong. But like all the employees at Fast Response Edgar was a professional and couldn't leave without finding what the problem was. He checked every room in my house, even the garage, looking for anything that could be causing the problem. By this time it was driving him crazy so he empathized with me understanding what it would be like having to listen to that on, off sound 24 hours a day. Edgar could find nothing and as one last attempt to find the cause he said he would just walk around the outside of the house, not really having any hope there would be something there that could cause it. Well it turns out my next door neighbor's A/C is running and is going on for 15 seconds and off for 30 seconds and that is vibrating in my house. If it wasn't for Edgar being so diligent we would never, ever have found the problem. Edgar should get The Employee of the Month Award. And Fast Response Services should get company of the year award. read more

Wow. Just shocked by the service I received . Was reffered to them from angies list. And yes theyre fast! The first to call and had a guy out within the hour. My ac unit from the upstairs stopped working and told me he needed to replace the dual capacitor . However no photos of the new or previous one was given to me after the service was completed. Paid $377 for it. The next day heard screeching sounds from my vents. Sure enough my ac went out again. Sent out the same guy and he said now we have to change the compressor motor for about $800. This didnt really sit well with me because it was a pricey repair and so i called another company for a second opinion. I dont want to knock this company and promote the other company i used hut the guy came out for free! And diagnosed for no charge!! He even said that they didnt change out the part he said he did because he didnt see any new parts on the upstairs ac unit. Let alone a new "dual capacitor" he said they changed a fan cap. And thats it. I called fast response services for photos of the repaired items the tech did. They had none! Partially it was my fault i didnt demand any. But now they eant to send another guy out , no thank you! Horrible business practices and techs always should take photos. I can not even see my ac unit because its on my roof. And look at this photo the second guy showed to me read more

Fast Response Services - Hanging outside the unit very dangerous - Heating & Air Conditioning/HVAC Near Me - Las Vegas, Nevada

Our AC spring a leak in the drain pipe, and Zach came out to repair it. It was quick, and fell under the warranty for service. So no charge and Zach was very good at expaining what went wrong, diagnosing the problem, and taking care of it. EXCELLENT service. read more

Excellent company to have on hand! Zach makes sure everything is running properly and explains the process with ease and provides helpful information. Zach provides excellent maintenance service and has been able to fix any issue with our house unit. Highly recommend read more

Eli was very helpful and honest, the price was reasonable for AC maintenance on 3 units and furnace on the attics, great job Eli.

Fast Response Service came to my home to estimate my A/C repairs. They are expensive. In my opinion, they do not have competitive pricing. For example they wanted to charge me $150 per pound of R22 Freon...and their quote for a new AC Capacitor was on the high end $$$$. The tech was polite and courteous, but expensive $$$$. I had my repairs completed by another recommended company for half the estimate from Fast Response Services. read more

The technician who came out was very nice and informative, but I was disappointed in their engineer. He wanted to charge us almost $3000 to balance our vents. We went to another company for a second opinion and they were only going to charge us $625. He didn't try to help by giving us other suggestions knowing we wouldn't be able to afford the service. read more

Fast is right. I ordered a fancy new thermostat on a Monday, called them for an estimate which they gave over the phone. On Thursday the unit arrived, I called back, got an appointment for Monday 10 am - noon window. Shelly arrived at my door at 10. The old thermostat had a battery, the new one didn't. Shelly called the office to make sure the new one would work with the power source. They said yes. Thermostat installed, but it kept rebooting. Another call to the office - it's a defective unit, put the old one back. As she was doing that I processed an Amazon RMA for a replacement. The old one did not work. After scoping out the furnace wires and not finding the problem she called for a furnace expert. Mike arrived, was also stumped until he went under the house and found a blue wire which had been spliced to a white wire. With that fixed the old thermostat was back online. I paid the estimated price, and was told the return trip would be free. Replacement arrived Sunday, I called Monday, and set up an appointment for Shelly to return at 2-5 pm. AT about noon they called and asked if she could come out an hour earlier, which she did. The replacement unit was up and running in about 30 minutes, there was no charge for the return visit. I added my wi-fi info to the unit, and set it up with Alexa and Google Home voice control. Shelly was friendly, stayed positive despite all the issues, was professional, wore a mask and shoe covers, and got the job done. I was a field repair tech for TRW for many years and appreciate how she handled the job. Been there, done that. When my air conditioner and furnace need maintenance I know who I will call. read more

Fast Response Services - Heating & Air Conditioning/HVAC Near Me - Las Vegas, Nevada

Ricky came to fix our AC when it broke and we could not have been more pleased with the experience. They sent him out within a few hours, which was wonderful, and he was thorough in his diagnosis. He also took time to sit down and explain our entire system and each component worked so we were more educated as consumers. Thanks Ricky and team! read more

What a top notch company! I can't recommend this company high enough for the following 5 Star reasons: 1) Professional and dedicated to getting the job done right 2) Top notch estimator in Callen who specializes in duct work for HVAC 3) Stands behind their work. This company backed up their work and will come out to make sure what they promised will work does in fact work 4) Milton is an outstanding technician. Professional, complete and courteous You will be ever so thankful when you use Fast Response. They have my business for life!! read more

The appointment for fireplace service was quickly set. Zach the technician arrived on time. He was just the right amount of friendly. He got straight to work-cleaned and preformed maintenance service on both our fireplaces, leaving the areas entirely neat. We're very pleased with his work! read more

We had scheduled to do preventive maintenance service on our central Ac's a few weeks ago and I got a quick response. Our Ac technician Zach did an awesome job. He check everything thoroughly and went all the check list. Being husband is also AC technician my said Zach did a good job on servicing our AC. Thanks Fast Response and Zach for an awesome job. I highly recommend Fast Response. read more

I decided to get my A/c inspected and tune up for the first time and decided to call Fast Response Service, which is exactly the company said it represents. Also, the price were great. Marquell Hinton, was professional, skilled, and were informative about the AC. I would totally recommend him. Thank you Fast Response Services for doing such a great job! read more

RIP 19 year old air conditioning unit. You have served us well and thank you for your many years of service and cool Las Vegas summers. As painful as it was to pay for a new air conditioning unit, Mike from Fast Response Services made it as painless as possible. From the first phone call, to the installation of the unit the following morning, we could not be happier with his service and kindness. He's just a nice guy packed full of knowledge, and willing to go the extra mile to make his customers comfortable with the entire transaction. He carefully explained all our options, from ways to tackle our air conditioning dilemma, to financing options to ease the financial burden a new air conditioning unit can cause any budget. I actually learned of Fast Response Services from HomeAdvisor, and am very glad I trusted my gut, and gave them a shot. So wanted to make sure I shared this positive experience with my fellow Yelpers, who have always been so helpful. Stay cool everyone. Thanks to Fast Response Services, we can too. =) read more

This place lives up to its name, fast response! Our ac unit wasn't working and they came out right away and we were up and going very quickly, staff is professional and easy to talk to, explained everything along the way. Shout out to Edgar, thank you for saving us from a faulty thermostat, not only was he quick, he new what he was doing and we are up and running. I would highly recommend Fast Response! read more

We needed to replace our old ac unit. Albert, Anthony and Angelo arrived ready to go at 6:15 am as promised. They went about their business to install our ac efficiently. They were easy to work with, had smiles on their faces and didn't leave until the job was done right. Highly recommend this company. read more

Zack and Mario came out to do my duct cleaning took pictures and explained the whole process. Was in and out within 30 minutes. They did good work read more

Fast Response was offering a special for a full system inspection and tune-up for $29,.85. I decided to take advantage of it. The technician, Zach came today and inspected my two systems. Nothing else was required. Zach was the kind of guy you like to deal with, very pleasant. read more

Very good honest Great to work with . Cheyenne is the best office manager personal hands on customer care excellent at providing all needed answers . Colton is a very thorough at home mechanical repairs and honest estimates at conditions and all repairs completely servicing our units . This company is well worth our business and earning our full trust in future working together. Highly recommended. read more

Ricky came to my house changed my filters And maintenance to My system he was very friendly and kind he answered all the questions I had I would recommend Fast response to all my friends and tell them to ask for Ricky!! I was able to call and make a appointment for the very next day they do live up to there name! Thank you Fast response for sending me your greatest tech!! read more

Steve was great and was able to fix a very difficult problem with our system. Fast Response will be our trusted HVAC contractor from here on out! read more

This company really is fast! I had an issue on a Sunday night and the next morning Shelly and Fabio were there to save the day. They were prompt, friendly, and considerate. They got right to work and quickly found the problem. They had the parts on the truck and were out of there in a couple of hours. My A/C is back to cold status and I thank them for their great work at a fair price. Overall this company really gives you a sense that you are a valued customer. Plus I got a great tip from Shelly on a sushi joint. I will definitely use them again, so should you! read more

Hello, I have another issue (other than needing a new A/C) and that is a roof problem. Brian, the technician that came out today was on time, courteous and most importantly knowing his trade and craft very well. He took the time to explore and explain to me how a split system would work (several versions I may add) also, the prices are in line with the other companies. Brian's conduct and professionalism inspired trust in this company. Thank you, Eva Futch read more

I have a scheduled HVCAC maintenance today. The technician came half an hour earlier than expected (which is much appreciated), his name is Stephon Jeters. A very professional and polite young man though he mentioned that he's new with the company and newly graduated. I find him very patient and resilient on finding out the cause of heat not coming out of the vents. He checked everything and not afraid of asking questions. He explained every details of what he's doing. Finally, he found out the cause which is a heating pump not circulating from the source. Thank you Stephon for your patience and understanding. You'll go far from this trade. Hopefully, i'll see you back to finish the job read more

I had a issue with my heater on a Sunday so called for a service tech and had Ely show up 4hrs later. Had my heater running with in 10min. Ely was very prompt and courteous. I would highly recommend this company!!! read more

Our water heater sprung a leak on Thursday. A relative put me in contact with Fast Response Services that evening, and Friday morning Ricky came to give us an estimate on a replacement. Ricky took the time to talk to me about our water usage and the size of a new tank. He explained so much and answered every question I had before making a recommendation and giving me an estimate of the cost. Once I gave him the green light, he worked to clean up all the water in the garage and remove the old tank. Unfortunately, the area was too wet to replace the tank immediately , so we had to wait an additional day for him to complete the job. The worst thing was that the supply line to the tank was broken, and the water had to be shut off. Ricky suggested I use a space heater and fan to get the area dry quickly so he could come back Saturday to install the new tank. Thankfully, that suggestion worked and he came and efficiently installed the new tank as well as new venting, new water line, a new pan and new drainage and pressure release lines. I learned after he finished that he is off on Saturdays and returned to do the installation because he didn't want us to be without water until Monday. What a caring and selfless gesture! This along with his professional manner and knowledge is why I highly recommend Fast Response Services to anyone needing HVAC or plumbing done. Ricky truly responded fast and handled the job with the utmost courtesy, respect and professionalism. I can't thank him enough and will not hesitate to call this company again for service read more

Fast Response has some of the best employees. I have had the pleasure of having Zach who is very friendly and did an amazing job. We thought we were going to need a new dryer but Zach came to the rescue. He cleaned out our vent and everything is working smoothly now. Thank you so much Zach for a great job well done!! read more

I've used Fast Response Services for the last couple of years and couldn't be happier with the service I receive. Fast Response has provided me with HVAC maintenance, duct cleaning, and home restoration services during the last two years. I wanted to jump on here and share that their employee, Donnie, provided amazing customer service during my HVAC maintenance service visit earlier today. Donnie took the time to explain exactly what he was doing and why. I definitely learned more about the inner workings of the HVAC system. Donnie did a wonderful job of engaging me in the conversation about his work and made sure to answer any questions I had. If you need HVAC-related services, call Fast Response Services and ask for Donnie. You won't regret it! Great work, Donnie! read more

Can't say enough good things about this company! From my phone calls with the scheduler Laura, to the appointment with Mike where he checked out the problem and gave me a quote, to the installation of my new system headed up by William, I had an amazing experience. Everyone I dealt with was so incredibly nice and went above and beyond to make sure the job was done correctly. I opted to replace my 22 year old HVAC system when it went down and it turned out to be a difficult job with a lot of unexpected issues in how the system had been originally installed. William and his team were so nice about it and put in crazy hours until the job was done. Everything is working great now. Loving my new system and I highly recommend Fast Response!! read more

I called Fast Response to check out the air conditioning system in my house. I called them because they were running a special and I used them before at another property and thought they were very thorough. They found the cooling coils were rusted out and needed to be replaced. Fast Response gave us a very competitive quote and did a great job putting the equipment in. Their installers worked diligently and expertly and made sure to clean up after themselves. We now have new ac systems and Fast Response will help maintain them so they last a long time. Their office staff also cared about their work and followed up with a phone call to make sure I was happy. I'm glad that I used Fast Response because we found the problem just at the right time before things could have gotten worse and they had the equipment on hand to fix the problem quickly. Fast Response cares about their work and you will be taken care of if you use them for your HVAC needs. read more

Edgar from Fast Response came today to perform our twice yearly service on our Airconditioner/Furnace. He is a 5 star technician. Edgar is a very likable guy who goes the extra mile to make the service thoroughly and professionally done. Fast Response is our service company of choice because as their name states, they respond quickly and have always completed any work we need to our complete satisfaction. We have been customers now for 3 years since, they installed our air conditioning. All the servicemen who help us have been awesome and we are lucky to have found them. read more

Our A/C went out Friday morning and it was hot so that was not good. I have a home warranty so I filed a claim at noon and didn't hear back from them other than an email that they were looking for someone to come out that is "in network". Saturday morning, no news and we had a miserable hot night at home. The warranty company emailed and said I can choose a company to work with, get approval for repair costs, pay them myself and they would reimburse me. I called numerous companies and they said they will not work with home warranty companies. When I called Fast Responsive Services and explained my situation with my home warranty, they said they can work with me. Not only that, they showed just a few hours after I called. Colton arrived on time and was so friendly and professional. I explained the home warranty requirements and he was on it. He submitted the info the company needed and they replied immediately to discuss the repair costs. The warranty company took a while to give final approval but he waited patiently. I felt bad keeping him waiting for my home warranty peeps. They finally approved the repairs and he quickly got on it. I apologized for keeping him so long at our house but he was so polite and said it was okay. Nevertheless we have A/C again and will sleep good tonight!! Such a great experience from start to finish with Fast Responsive Service. read more

Unfortunately my a/c unit quit working over the holiday weekend. I called to see if technicians were working. Hassan arrived in 1 hour and was able to diagnose the problem. He was very professional and took time to explain the problem. He provided different options to fix the problem. Thanks Hassan for all you did for me and my family. Great service provider! read more

I was due for a routine check up. David came out. Waited patiently while I put the dogs away, then proceeded to do the maintenance check. He was friendly, courteous and professional. read more

Had my A.C. unit replaced and this company and it was amazing, totally professional, great price and fast service. I would recommend this company to anyone in need of a new A.C. or service. read more

This is a very great company. Two young men ( Zach & Lenny) that came to do the work were respectful and very honest. Their level of knowledge was exceptional and the work was completed as promised. Because of their strong work ethic and honesty regarding the status of my air ducts, I signed up to have them do a couple of inspections throughout the year. I truly do appreciate the company and their members. Great work guys! I'll be recommending you to both my family and friends. read more

Zach from Fast Response Services was very professional and honest. Very seldom can you find an honest technician. I was blessed when he was sent by Ted to check on my a/c. AHS did not do their job when I waited for 6 days without a/c and was forced to stay in a hotel. Jyike to look for another home warranty! You are awesome Zach! I appreciate your service! read more