I'm not someone who runs to the doctor. I'll sit with a fever for a week before going in. So when I…read moredo show up, I'm taking it seriously. The doctor was friendly and ultimately prescribed the right treatment, covering two possible diagnoses at once, which I appreciate. However, the communication was lacking. The discharge paperwork only referenced one condition, with no mention of the second possibility. I only found out because my husband recognized the prescription names. When I asked the staff what the second medication was for, the answer was essentially that it "goes with" the first, which isn't an explanation. Patients need to know what they're being treated for and why, especially when the diagnosis is uncertain.

Quick wait time, friendly professional staff, clean waiting room and treatment rooms. Five big starsread more

All staff that I interacted with were thoughtful and thorough and felt like they really cared to…read morehelp me. The doctor and nurse were knowledgeable and asked all the right questions and really listened. The staff was helpful and they all worked like a well oiled machine.

Only one unsatisfactory employee. Visited the office Friday, 8/29/25 with severe sore throat,…read moreheadache, and congestion. Tested negative for Covid, flu, and strep. Doctor thought that it might be too soon to be tested and advised to take an at home test the next day and if positive that I only needed to call the office and they would call the prescription into my pharmacy. I did as I was directed and the employee at the doctors' office didn't seem to be willing to help me. I hung up the phone and waited two and a half hours before calling the pharmacy and was told that the prescription was never called in. Now the doctors' office as well as the pharmacy are both closed and I will have another night of not getting any relief. Doctors! Please talk to your staff about how important it is to have compassion for your patients and to do as instructed.

Been there on several occasions, minimum wait times. They are rock stars from the receptionist to…read morenurses and doctor. Great service, their assessments have always been spot on. Friendly, clean and professional ! They genuinely care for their patients.

I smashed my finger and ripped my tip off. I had my finger covered. I asked the nurse to look at…read moreit. They said they would not . I had to wait . After 45 minutes my finger throbbing, I asked again when I could get in be seen they can't give me an answer. I left very disappointed. They weren't even look.

I had a really nice experience at this ER! The general wait…read moretime was a little long but once I was taken back the doctors and nurses were prompt, patient and informative. They were also very friendly and kind.

Wait time was minimal and staff was able to take care of my needs promptly. The radiology…read moredepartment assisted and consoled me while I was undergoing CT and X-ray scans.

4/27/2024 We moved this past year from Phoenix to Foley and have had the need to visit S. Baldwin…read moreHospital ER and Thomas Hospital a few times. We understand that they are busy, but 4 to 6 hours have been the norm for our urgent care visits. Then we saw Robertsdale Urgent Care on-line and it is 20 minutes from our home and after 4 visits in a year we have never waited more than 25 minutes to receive excellent care from Ms Amy and her caring and knowledgeable staff. We enjoy visiting with other patients who also know alot of people in Robertsdale and have only glowing things to say about how through she is with her diagnosis and treatment. Wonderful urgent care facility. Diana and Tom

From the owner: Let's face it--no one has perfect health. Whether it's a slight cough or chronic headaches, we all…read moreexperience some form of illness that may last for hours, days, or your entire life. At Robertsdale Urgent Care in Alabama, allow their providers and medical experts to provide quality care when you need it the most. Locally owned and operated, this emergency care facility provides comprehensive services to their patients so they can detect illnesses earlier and heal faster. From immunization and flu shots to sports physicals, this walk-in clinic is prepared to handle your medical needs, regardless of age. Urgent care facilities are beneficial in their ability to provide convenient, fast, and immediate assistance compared to emergency rooms, where it may take hours to be seen by a medical professional. This team is proud to provide assistance to residents throughout Baldwin County for a variety of needs. Owner and health care professional Amy Younce has multiple qualifications as a provider, including six years of experience in trauma and emergency medicine. This allows her to provide various levels of medical care for her patients, including medical testing, diagnostics, minor surgeries, check-ups, and sports/work physicals. No matter your reasons for needing medical attention, you'll be treated with compassion and understanding at this clinic...

Awesome urgent care facility! Super friendly/knowledgeable staff, really clean facility and two…read moreadorable dogs who are certified emotional support animals. Doesn't get much better.

was not impressed the staff was nice I been in the medical field for over 20 years she did not…read morediagnose me with anything but went to another doctor they did a X-ray and found exactly what I said when u in the medical field just because u are a doctor doesn't mean u always right I really would like my co pay return

Complete health urgent care has been my urgent care for a long while. I love the staff especially…read morethe nurse Liz. She is always super nice and friendly. She makes sure my family and I get the best care.

Awesome staff! The lady at the front desk was very nice and helped with our out of state insurance!…read moreWe were in and out!

Molly Smith and Debbie took the absolute best care of me while feeling as bad as I do. I've always…read morehad the best of care here!!!! I highly recommend.

They were able to address my urgent care needs. I needed X-rays and that was a service provided.read more

Uncrowded parking lot told the tale. Paraprofessional who did intake was great. Physician assistant…read moregave incomplete care. If we hadn't of spoken up, we would not have ruled out a fracture and would have been sent home with unneeded antibiotics. Will try a different clinic next time.

Lady at the front desk was so rude that I just left. I would rather drive 20 minutes than give my…read moremoney to people like that.

This is the second time I've been there and will never go back there again. I had Covid both times…read moreand they did absolutely nothing. I wouldn't have gone there this time if I had known it was Covid. Their solution is just wait it out.

Ms (Dr) Maranda very personable, professional. Covered both the wife's and my coughing issues very…read morethoroughly. Left there feeling she is a very caring person and happy to have been treated by her.