Gaby and Alma did an amazing job helping me. Very helpful and speedy with the transaction.read more

Betcy was amazing.. She was so kind and patient. The manager in charge that day with her was also a…read morebig help every time I come back I will definitely ask for Ms Betcy

Veonna@ Check City was wonderful. I enjoyed the customer service provided to me at the 1990 North…read moreRainbow Blvd location. I recommend This location for all of your short term money needs. 5 star service in working with Veonna. Will come back again.

This location is the best! My Moms has been coming to this location for over 5 years as thisxis…read morewhere she gets her stamps and money orders. Yesterday, I went to the same location and the level of customer service was amazing. Ross was very patient and even educated me on how to locate an e-statement. Both Ross and his manager were very helpful and genuinely friendly individuals. Best, R.M.

Fast courteous helpful got my loan for what I needed in no time great place to do businessread more

A few days ago I went in here with desperate need of a loan and Adriana was able to go ahead and…read morehelp me to get the loan that I need it as soon as possible the process was quick it was easy as long as you have all the documents you need they give you money right then and there upload it to your debit card thank you so much Andriana for all your help !

I went to the location 7350 W. Cheyenne to cash a check and was assisted by a clerk name Arlene…read more Her customer service was outstanding.

I went back and Sara was amazing vey friendly and helped me through my situation she was amazing…read morecustomer service is not what it used to be but Sara and Ruben need to be owners of this place lol they are great people and always looking to go the extra mile for you

Cheich (I hope I didn't butcher her name) was AMAZING!!! Talk about genuine customer service, I am…read morewaaaaay impressed with her knowledge and how professional she is. Thank you so much for being so accommodating, kind and patient with me and my dad!! In my opinion, she needs a raise!!!!

Do NOT go to this store unless you enjoy being discriminated against based on how your dressed or…read morehappen to look that day or unless you enjoy being VERY DISRESPECTED. I had to contact their corporate office because trashy Aylin and her little minion that were working there on 11/30/25 decided they were better than me based on the fact I was dressed down because I was in the middle of moving and my hair and teeth are falling out due to lupus. I am however also a business owner in this town and have told everyone I can tell not to do business with these judgmental and condescending people! Definitely go to check city instead. At least their employees have respect!

The Henderson Office in Warm Spring Road. The entire staff have been great. Appreciated the…read moreservices. Worked has been slow and not picking up but I truly experience a great customer service of the entire staff. Greatly Appreciated! Regards, Henry Gonzalez

I borrowed money from cash 1 loans they are predatory lending to people…read more And when I make my monthly payment the interest is so high it never comes down My bill never comes down it's ridiculous I would advise no one to use this company try somewhere else I have receipts and can prove it! Steer clear of this business at your own detriment

James is always so helpful when I need some extra cash! I've been coming here for a while when I…read moreneed some emergency funds and they are always ready to help when needed.

I walked in there yesterday afternoon. Some guy behind a plate glass didn't even bother to stand…read moreto greet me. Immediately I got a very bad vibe. That is the most basic of customer service. A greeting with a smile. He asked me what brought me in. I told him I wanted to check into a small personal loan. He proceeded to rattle off a ridiculous amount of documents I would need. I told him t him that was too much. I walked out very dismayed. This brief experience was not good at all. Would I recommend? Definitely not. You are much better off getting a cash advance app than dealing with these clowns. I would never even consider going there again.

Was looking to open an account, but I wanted to test their customer service first. So I went in and…read morewas not greeted. Had to wait 2 minutes before anyone actually came out from behind their wall. I asked them if they could simply break a $100 bill. They asked if I was a member of their bank. I said no, not yet. They said, then we cannot help you. So I left without becoming a member. If a "bank" can't even do a person a favor by breaking a bill, then imagine how bad their service is to people that give them money. No thanks. Hard pass.

Walked in there about 11:55am on a Wednesday trying to open a joint personal account and a business…read moreaccount . Saw three personal bankers sitting in their office doing nothing . Walked up to the counter only to be completely ignored by the greeter . Maybe he's blind I said , waited for about 5 minutes only to be ignored the whole time . As I'm walking out I overhear him say how slow it is today . The 1.5 star for this branch makes sense . Embarrassing service level ! No care at all for clients .

Rapid cash on North Rancho is the place to go when in need of quick cash. Employees greet you upon…read moreentering. They loan you money with a smile. James is very professional and will work with you to make sure you have the best experience possible. I would not go anywhere else to get a quick, easy loan. Thank you James!

Julian is the best representative of any loan place I have ever come across! Really understanding…read moreand knows how to do his job very well, respectable personality and not only that but he always knows how to help out! Highly Recommend this place!!!

I had an outstanding experience at Cash 1. The staff was professional, friendly, and very helpful…read morethroughout the process. I truly appreciated the excellent customer service and would definitely recommend this location to others

The representatives are nice, the loan process is easy. That gets a 5 star-ONLY! Yes, I was in a…read moremedical bind and car bind. I applied and was approved, Great. Got a higher amount and opted in for longer months which was supposed to have higher payments & lower interest. That is not happening. I am paying $628.54 a month with only $25.78 being applied to principle. I have been paying this for going on a year and my balance is still $3,844.53. THIS IS A PROBLEM! To date. I have paid over $4,399!!! No i did not have a $5k loan if that opens your eyes at all!! I have a problem with how interest is being applied. I am working hard as heck to keep my medical treatments ( which insurance does Not cover) Also I am NOT able to access my customer agreement as says password protected and I did NOT place a password on any document from them. No banks like that they submit an authorization from your debit card, then reverse it, then submit an ACH! (LOOPHOLE ON INTEREST) I do NOT approve or like it! You are NOT ABLE TO REMOVE YOUR DEBIT CARD! The interest they add is the next day. Cash 1 does not have any documents online like other loan places where you can see how your payment are being applied, just a screen with 5 previous dates. I used to get emails for the receipt, now they just send a blank email saying you have funds available. NO THANK YOU! Does not show your balance going down. I have requested several times to have my customer agreement emailed and they have rejected stating they sent it before, yes you did and you also put a password protect where I am not able to access it. I am taking the documents in to be reviwed with a professional. I was supposed to have 18 months, I am going on a year and only paid under a $100. If I did NOT accept the 18 mo ths I would have been just about done paying this off. Never have I missed a payment! This is a MAJOR problem and by looking at the BBB complaints, I feel awful I did not do my homework 1st on this company because I was in a bad medical bind! The only thing I am able to access because I did save the 4 documents emailed, is the for instance page know before you get a loan. Why that's included, I have no idea, the loan is taken out. I tried emailing from their contact page and get a blank screen that just says close...I PLEAD TO ANYONE THAT READS MY REVIEW- ALL OF OUR SITUATIONS IN LIFE ARE DIFFERENT, CAN BE TRAUMATIC & SCARY, BUT DO MORE RESEARCH, GET TERMS AND SEE IF THEY ARE SUITABLE FOR YOU IN THE LONG RUN. GETTUNG A LOAN FOR A QUICK FIX ENDS UP BEING TERRIFYING IN THE LONG RUN! I HAVE A DIFFERENT LOAN COMPANY WITH MORE MONEY TAKEN OUT, LESS INTEREST AND ONLY HAVE 4 PAYMENTS LEFT TO GO AND GOT THEM AT THE SAME TIME! THAT SAYS ALOT! I APPRECIATE the loan, But this is greed, inhumane, and UNETHICAL, & DECEPTIVE PRACTICES of this company! There is no response needed from this company to my review. GOOD LUCK AND GOD BLESS YOU ALL! I DO NOT RECOMMEND THIS COMPANY!