I can always count on Henry and his crew to take care of my car issues when they come up. Henry is personable and honest. I highly recommend read more

The person I talked to was so disrespectful. I'm guessing I wasn't answering his questions over the phone fast enough. I am a navy veteran inquiring about services I have received from this auto shop in the past, because they failed to report the services to car fax. I called asking for the missing information, so that I can get a receipt to provide to my dealership. Whoever I spoke to got impatient and told me I was "holding up his line with this shit." Then proceeded to hang up in my face. I proceeded to call back and continuously got forwarded to voicemail, and he even let It ring. This place has the worst customer service ever and I would never do business with them again. I really needed this receipt to show that I have been keeping up with my car maintenance between deployments so that my warranty can get honored by Hyundai. I see the that this company doesn't value their customers. read more

Avoid Fast Auto Service. I will never go back. The manager, Henry, is extremely unprofessional and dishonest. I went back to address why the belt he installed was already making noise after only a month, Henry completely ignored me and continued working as if I wasn't there. No accountability, no respect, and terrible business practices. I honestly don't understand how this place is still open. Don't go here. read more

Fast Auto should be at the top of your list if you're looking for honest, technically up-to-date, and competitively-priced service for your vehicle. Henry Funes, the properietor is helpful (will never try to oversell you for parts or service you don't need), knowledgeable (strategies for keeping your car on the road), and a businessman who treats you like he wants your return business (he has had mine for more than 20 years!). Henry helped us find our car back in 2007 and has kept it going ever since! read more

I have previously taken my NEW car to fast auto service to get an oil change (the last two oil changes) , today I decided to take my car back to the dealer to get serviced since it's FREE, I came to find out that the oil that Fast Auto Service was putting in my car was damaging it (had a yellow color to it, and dealer stated that it was horrible quality.) THEY ALSO replaced my filter with an after market filter without asking me if I wanted it replaced, I COULD HAVE LOST MY WARRANTY ON MY VEHICLE. IN OTHER WORDS, I have been paying out of pocket for a service that was not doing my car justice. I called Fast Auto service and to speak to a manager about my experience with their establishment and "Henry, the manager" quickly told me that I was being "nasty" , also said "F@$& you" and quickly hung up. Talk about great customer service. DO NOT GIVE THESE PEOPLE YOUR BUSINESS. read more

On or about January 11, 2024, I took my 2019 Lincoln MKZ for an oil change and tire rotation to Fast Auto Service, Inc., located at 11650 Biscayne BLVD Miami, Florida 33181. I dropped off my car before 9am and was told by Henry Funez (owner) that my car would be ready for pick up before noon. When I returned to Fast Auto Service, my car appeared to be ready. I confirmed with the mechanic who had worked on my car (John Doe who is still currently employed by Fast Auto Service); he told me the car was ready. I paid my bill and was returned my keys. All of a sudden and without any warning, as I drove away from the shop (approximately 500 yards away from Fast Auto Service) the front driver's side wheel came off the car. My car came crashing down onto the street causing me to lose control of the car as it slid to a stop in a ditch on the side of the road. When the wheel fell off, there was substantial damage to the fender, door, bumper, rim, and alignment of my Lincoln MKZ. As I arrived back to Fast Auto Service, Henry was on his way back out to greet me. He was very apologetic. He told me that his mechanic (John Doe) was in a hurry to finish with my car because it was his lunch break. He told me that he scolded him and intended to terminate John Doe for his carelessness. Fast Auto Service is refusing to pay for the damages to my car and my bodily injures. read more

I called every auto repair shop in the area. They all turned my service down because I didn't have their parts or they acted "Full" I called Fast Auto Service. Answered my call asap! I needed my brakes fixed urgently! I came in. Best prices in town and they are honest with you and not like typical repair shops that try and up charge you. Great team, fast work and I am very satisfied with my service! read more

Zero stars!! I took my car here to change the oil and get one of my headlights replaced. I brought everything they would need with me. I stayed to watch them change the oil and immediately reset the trip so the mileage would be at 0.0. They told me it make take an hour to change the light so I decide to leave I return an hour later my car is not there. They take us into the office and we pay, the owner is on the phone in Spanish telling someone to hurry up. I walk back outside and my car appears. I get in the car and leave. I check the mileage and it's at 3.7 miles. I call the place for an explanation because the increase in mileage was bothering. I assume I'm talking to the owner he rudely tells me that my car was taken to his other shop so it could be lifted to see if there was an oil leak. I call bs immediately. He gets super arrogant asking me if I wanted to call the cops or sue him. I just explained to him that I would've liked for him to tell me that when I came back to pick up my car. He says "lady give me a break what do you think you're driving? A Ferrari!" and proceeds to hang up on me. I have a device installed in my car that has a gps tracking feature THEY DID NOT TAKE MY CAR TO ANOTHER SHOP TO SEE IF THERE WAS A LEAK, THEY WENT TO AUTOZONE. Very unscrupulous!!! read more

Fast Auto Service - Auto Repair Near Me - Miami, Florida

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Took my car to get repaired and a tuneup (oil change, Transmission oil flush, Spark Plug replacement and filters. I watched everything and was done well. The mechanic Denny was meticulous. The owner Henry was on top of everything happening. From previous reviews I noticed that half the people hated this place and half love it I happen to be very happy with the work and the price. Go early and bring your phone fully charged for entertainment. I recommend this place. read more

Dont even think about going here Attitude to spare. Ridiculous price. Wanted $35 just to give estimate read more

I've been there to change a strut, this guy called Henry, the owner of fast auto services changed the mount strut, he charger me $377 for the service and didn't change my strut, I went there and he said that I wanted the mount strut. He's lying because I have all the texts and messages asking him for struts and even the time that I was going there to change it. I'm going against him on civil court this week, guys, avoid this place. He doesn't know how to communicate, he intimidates everybody, he doesn't treat you good and that was the first time and the last one that I go there to do something. read more

My check engine light was on and I just moved to the area from NY and wasn't sure where to go. Based on the reviews I decided I'd take a chance here and I am so glad I did. I didn't even make an appointment--they had me in and out within an hour and fixed the light issue after a diagnostics. Excellent customer service. Honest and good people! Highly recommend!! read more

The service and customer interaction at this place is a disgrace. The owner is arrogant and discourteous. The labor costs are well above the median costs per hour for the Miami area. Do not take your auto to this place. If you notice the rating of this auto service it is 2.9 out of five. This rating is not by chance, it is accurate and should be lower. My experience was horrible and a nightmare. I drove up to the business the first time I took my other car there a few weeks earlier and waited for about 5 minutes until an employee came out; who finally did; and, he then went directly to a young woman's car, while completely ignoring the fact that I was the next customer in line. It became completely obvious to me that the primary intention of the attending service person, who ignored me, was to flirt with the young lady. The young lady became uncomfortable and drove off. The second time, (I gave it another chance),; the service person told me to get the necessary parts from the auto parts store, which was literally only a block away. I did walk to get a part, although I am 75 years old and crippled. When I returned they told me to wait in the waiting room. I requested that the TV be turned on, and the owner arrogantly shouted, "wait a few minutes" while he handled some business over the phone. After he hung the phone up, he ignored my requests to fix the tv, which I later discovered that it was brokened, after my son called the shop back up, to find out why the owner was such a miscreant. My son called because, the owner snapped at me, (which he later admitted to my son), and told me he would give me my money back after I had paid for the work with a credit card. Surprised that I agreed to it, because of his impertinence, he took my credit card and told his employee to quit working on my vehicle. The employee did not reinstall my console correctly and one ,or two, of the gauges did not work. I took my vehiicle to an independent mechanic who did the work at a $100 per hour cheaper rate; he also informed me that the reason why the gauges did not work because someone had improperly removed wires that had no need to be removed that particular job. In short, please do not take your vehicle to this service; the people there are arrogant, discourteous, dishonest, and most importantly, the quality of their work and service is very poor; they need to be sanctioned by the BBB for mistreatment of elderly people, which is a crime in Miami-Dade county.El servicio y la interacción con el cliente en este lugar es una desgracia. El propietario es arrogante y descortés. Los costos laborales están muy por encima de los costos medios por hora para el área de Miami. No lleve su auto a este lugar. Si usted nota la calificación de este servicio auto es 2.9 fuera de cinco. Esta calificación no es por casualidad, es exacto y debe ser más bajo. Mi experiencia fue horrible y una pesadilla. Conduje hasta el negocio la primera vez que llevé mi otro coche allí unas semanas antes y esperé unos 5 minutos hasta que salió un empleado; que finalmente lo hizo; y, luego fue directamente al coche de una joven, mientras ignoraba completamente el hecho de que yo era el siguiente cliente en la línea. Se hizo completamente obvio para mí que la intención principal de la persona de servicio, que me ignoraba, era coquetear con la joven. La joven se sintió incómoda y se marchó. La segunda vez, (le di otra oportunidad),; la persona de servicio me dijo que consiguiera las piezas necesarias de la tienda de autopartes, que estaba literalmente a solo una cuadra de distancia. Caminé para conseguir un papel, aunque tengo 75 años y estoy lisiado. Cuando volví me dijeron que esperara en la sala de espera. Pedí que la TV se encendiera, y el dueño gritó arrogantemente, "espere unos minutos" mientras manejaba algunos asuntos por teléfono. Después de colgar el teléfono, ignoró mis peticiones para arreglar el televisor, que más tarde descubrí que estaba roto, después de que mi hijo llamó a la tienda de nuevo, para averiguar por qué el propietario era tan sinvergüenza. Mi hijo llamó porque, el dueño se enojó conmigo, (que luego admitió a mi hijo), y me dijo que me devolvería mi dinero después de haber pagado el trabajo con una tarjeta de crédito. Sorprendido de que estuviera de acuerdo, por su impertinencia, tomó mi tarjeta de crédito y le dijo a su empleado que dejara de trabajar en mi vehículo. El empleado no reinstaló mi consola correctamente y uno o dos de los medidores no funcionaron. Llevé mi vehículo a un mecánico independiente que hizo la read more

Went back for brake job. It went well again. I think they will be my permanent repair shop. Good service great price. Ask for Henry!! read more

I have been taking my cars to this place for at least 1 year, Henry is a great person, and his attention is always incredible, whenever I have a problem with my car, they quickly find out what the problem is, and give it a solution, their jobs are always guaranteed, and they work with good quality pieces, they work on Saturdays and Sundays which for me is super important, and their prices are super accessible, thank you Henry for your willingness to always help me. I recommended 100% this place. read more

So we took my car to this(14245 NE, W Dixie Hwy, North Miami, FL 33161) location on Wednesday in the morning , my boyfriend got a call with in the hour saying that , there was " some issue " with the diagnostic and they were looking into it . Later that evening , since we didn't get a call back , we went up to the shop around 4 pm . They still needed more time and had no answers for us. I checked with my boyfriend around noon on Thursday , still no call so at 3 pm we went to the shop . We immediately notice , MY CAR WAS NOT AT THE SHOP . We never got a call saying , they had to move our car . This poses a number of issues for me . We brought our car here in a unknown state for you to "figure out what's wrong " with the car. 1.How do you know driving the car further ,didn't cause further damage? 2.What were y'all going to do if the person driving our car (without our permission, might I add ) got into a car accident? 3.What makes you think that because you have two locations its OK to transfer my car with out checking with me first?? Then you want to argue that because its the same owner its all the same ? We had ZERO knowledge of this other shop!!! Then we say OK , so just bring us our car , NOW please ONLY to make us wait more than a HOUR to bring us our car ,only to tell us to go get it ourselves when we ask why is it taking so long ? when we never even took our car to THAT location (11650 Biscayne Blvd Miami, FL 33181) in the first place?? its just ridiculous!!! And then to tell me after two days oh " its the transmission , you should just get rid of the car" but when I look at the diagnostic sheet it says the Engine Control Module, which is the cars computer. This entire scenario makes no sense . And then to tell me , I wont charge you for the service , You damn right you are not gonna charge me ! The customer service here is Trash !!! I don't understand in ANY of the circumstances ANY of this is OK ! I was left Frustrated and confused and I'm very worried that them driving my car further caused more damage , Its different if they towed it to that shop but no they DROVE it . SMH UPDATE 5/10/2019 I took my car to another mechanic and its an exhaust issue!!! what happened to the Transmission being bad?? throw the car away ??? it will cost 3 Grand its not worth it!!! .... Trash Trash Trash . read more

I stopped by this place because my car smelled like something was burning. I spoke to Derrick first and he gave me great service. He promised that the part would be in he next morning and that I would have my car back the same day before noon and that's exactly what happened. He even offered to drop me home so I wouldn't have to Uber. The price was more than fair, because i called the dealer for a price and they were much higher. when I picked up my car the owner Henry gave great service as well. He showed me the old part he took off of the car, which I appreciated. I often feel that auto shops try to take advantage of me because they feel like I would not know the difference. I did. Or get the feeling here at all!! They delivered great work, FAST and at a GREAT price!! I now have a auto shop I can go to. Thanks Henry and Derrick for a great experience!! read more

I started going there just for an oil change. Then my car started stalling so I took it there since it's close to my house. They put the diagnostic computer to it it marked 2 seniors. I got the seniors from the dealer. "Fast auto service " charged me for the diognosic which is ok. We settled at they would chage the sinsor and all good. @$65. Then I get a call from them that they need another sensor. Ok I ring them another one. Them another call that I need to change the motor. Mind u from $65 to $2000. At the end I ended up paying $300 and had to tow my car from there. Took it to a friend who's a Mechanic and he just cleaned a senior and that was the problem all along. Shady mechanics. Dont go there read more

Ask for The owner Henry! Honest and genuine guy! Will get you in and out fast. You definitely need to ask for him. His guys are good mechanics but I do recommend to deal with him personally. Would give 5 stars but his Sunday guy definitely needs to be taught some lessons on how to treat people. read more

Great service trusting and respectable manager and owner wonderful prices. If your having any trouble with your car contact them and they will take great care of you. read more

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STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I trusted this shop for many years and wasted A LOT of money!! They are the very worst. Would go there for air in my tires. They would claim my wheels are falling off. Needed $700 + in repairs. Got an oil change and after overcharging for synthetic oil, turned out they used oil from a barrel in the garage. Claimed my car was a lemon and suggested it should be crashed into a tree. YES! Because every time I would go in there for a minor thing it would turn into thousands of dollars in expenses. Mostly not needed. Thank God after they told me a week ago I required about $3,900 in repair costs I decided to take it somewhere else for second opinion. Turned out that they were not being honest. My car required a repair that was done for free at the dealer. It would take me too long to go through all the ways they ripped me off. You will NEVER get a written estimate, Their receipts are a joke. The owner takes your car for errands, the place is dirty, mechanics are rude. If it smells like a rat; IT IS!! The way the place looks is what it is. Do yourself a favor, STAY AWAY!! read more

My family has gone to this mechanic since living in Miami for quite some time. I own a Toyota Highlander 2007, and this is the only place I trust to touch and fix my car. They get the job done, and the prices are fair, compared to other car mechanic in the Miami area! read more

Fast Auto has been taking care of our car for more than a decade. They are expert technicians, completely honest, and extremely reasonable in price. As we are now retired, it is very important to us to have a business that we can depend on for good advice and friendly help with an older vehicle. read more

I stopped by here today with my girlfriends car.She told me that her car needed a new battery. I walked in and a nice young man, Hiram Sanchez Helped me. He sold me a new battery at a fairy fair price with a two year warranty.Actually install a new battery in your car for you so we went outside. He noticed that the negative battery terminal was slightly loose. So he tightened it up and did an electronica check of the battery. The battery was actually very good and really didn't need replacing. He said come back inside and we will give you your money back.Without any fuss at all he refunded the full purchase price after essentially fixing the problem. He provided a professional and excellent customer service and I complemented him for his honesty.He said, "the store policy is to always be honest." That's very refreshing in this day and age. I appreciated his help and my girlfriend was very happy that she didn't have to buy a battery. Thank you again Mr. Sanchez. read more

Very disrespectful costumer service. Feeling I am back in my country. Very bad reputation

Fast Auto Service has always give us fantastic, low-cost service! Even on Saturday Henry, the owner,is there from his main center in NMB. I had my 1st non-Audi Dealership work done post-warranty with top-notch attention and "while-you-wait" service. Now both cars are in Fast Auto's hands with confidence! They take care of us! read more

Stay away people... this business is a rip off. The owner Henry, is not forthright, does not give written estimates and both times I was there, hundreds of dollars over any 'estimate' was the norm, for services I could never clearly pry out of him. He's also lacking any basic customer service skills. The shop itself looks like a disaster. Dirty everywhere and rude mechanics and staff. There are piles of old trash in seemingly every corner and a parking lot filled with a bunch of oxidized, partially disabled and dissected cars that never seem to go anywhere or get fixed. I shudder to think where all the 'parts' from the various skeletons are going... The other unhappy reviews are accurate in my experience, I should have heeded them. read more

AVOID AT ALL COSTS!!! I just took my car away to another shop and got it fixed correctly and within a logical time frame (2 things that "fast" auto is incapable of...), and everything is great now. However, I need to warn people about this place... This guy will take advantage of people who know nothing about cars by 1) not fixing it right, and 2) taking forever beyond reason to fix the wrong thing. 3) No answering his phone, 4) throwing an attitude if you express that you are upset. He could not diagnose a car problem properly. He used a device to scan something, and it was erroneous. The shop I went to after took one look (with eyes!) and knew exactly what was wrong with my car. Then he orders the wrong parts. He called me 4 hours later to say he ordered the wrong pats, and that it will take 3 hours to fix my car from that point on. Except an entire day later, he is MIA. He does NOT ANSWER the phone, so you physically have to transport yourself to the shop to talk to him (explained later). The best part is this: I gave his son my number to call me when the car was ready, because he sent me back while my car was in the shop, which I thought was a good service. But as soon as I get upstairs his son starts texting me asking IF HE CAN KISS ME. WTF?!! Pic here: http://i1272.photobucket.com/albums/y381/bambii1111/Screenshot_2014-07-29-02-02-48_zps16035dc9.png When I arrived, he said I would have to come in Monday (I dropped the car off Saturday...). I was nice about it because I understand things happen. Monday morning a good 2-3 hours after the business opens, I call 3 times: no answer. I bring myself to the shop (because remember, this guy does not answer the phone). Prepare to laugh at this conversation-- me: "I tried calling you" him: "I didnt see, I was busy" (...in my head i'm thinking wtf? Youre running a business, you are not a teenager and I am not your mother nagging you). me: "I called you 3 times over an hour ago" him: "No, you called me twice." Me: "Oh so you DID see the calls!" Him: "(says nothing)". Fast fwd to me returning Monday. I should have known to immediately get my deposit back and gtfo, but I had already waited so long, and felt like I just had to go for "let's-see-if-he-knows-what-he's-doing-this-time" trial #2. He told me it'd take an hour. I wanted to confirm what he said, and his response was: "I dont work in a rush." That's when I told him he me wait all day over the weekend without telling me he ordered the wrong parts until the end of the day, resulting in a wasted day for me, and was totally unapologetic about it, now tries to lecture me that he doesnt "work in a rush." Guess what? Me being upset about this made him really miserable. He gave me my deposit back and told me to go elsewhere. I also told him about the disgusting texts his son sent me. He turned his back and pretended to pick up a call. It was so pathetic and childish of him. I took my keys, told him that he is unprofessional and a messed up person. I am thankful I got out of there, because the next place I went to, they OPENED my horn to observe with their EYES, and fixed me horn for me in ONE DAY. It felt like a miracle. read more

Stay away from this place.. Guy entitle the boss is the most disrespectful person that I unfortunately had to meet there.. After several mechanics looking at the problem and no conclusion, the "boss" came to me in a rude and unprofessional way saying that they need to replace something, and at some point he got pissed at me for asking him why the part had to be replaced if they didn't even know what the problem was it, than he said he was tired of repeating what he was saying and would not say it again..they end up replacing the part and at the end it didn't solve what I was there for.. Besides paying for all that, they left my car all greased inside.. Be aware read more

worst repair shop ever no customer service skills what so ever they will take advantage of you if you don't pay attention and they will not provide warranty for the work they provided the "Boss" is a complete Idiot who is combative I'm very shocked they are still in business. read more

These guys are great. Changed my oil quickly at 5 mins after they closed on a Saturday afternoon. Great place, honest and professional. Thanks! read more

I have brought all of my cars here for routine check ups and other reasons. I always get great service at an affordable price. Cacique is my go-to guy! He is honest, helpful, works quickly and is very efficient. I love this shop and will come back. I recommend! read more

I was referred to Henry by a couple of people who occasionally take their vehicles to him. I went his shop on 5/31/2016 to get brake pads installed on my 06 charger. Less than 3 months later my brake pads started grinding and rubbing and whistling and a lot of carbon dust settled on my left front rims. I went back to them and spoke with Henry and he goes get the manager and speaks to him in Spanish in front of me- how unprofessional- and the manager starts telling me that my problem was mechanical and it was not the brake work replacement. He never acknowledged that his repairmen may not have depressed the brakes, greased them, correct the calipers or anything. He kept over talking me and basically told me that they were not at fault nor negligent. They are caught up with making money b/c they have dozens and dozens of vehicles there and charge "on the side" prices and I spoke with 2 other people there that day and they said they will never come back b/c they can never fix the job correctly the first time. read more

A great place! They performed two jobs on my car (2007 BMW 335i coupe) breaks and more complicated job valve cover gasket with an oil leak. They did the job within the time they said. Reasonable cost and time efficient. I recommend it! read more

Quick to take your money and time do not Recomend at all. Codes stayed in the car with the check engine light after multiple trips and $400.

This place is amazing. The staff is so friendly and polite. The owner Henry is so fair and honest. You walk in and they make you feel like family. They give you options so you can decide whats best for you. Im was always so nervous when going to a mechanic but not any more. Tell your friends and family you will not be disappointed! read more

NEVER, NEVER, NEVER take your car to this place. I will never return to this shop. The people are rude and unprofessional. I went to fix a flat tire and they scratched my brand new rim because they said the machine that takes off the tire had a worn out part. They would not take responsibility for their actions and dismissed it as if nothing was wrong. The worst! read more