I absolutely love going to see Trina to get my nails done. I always get a shellac French manicure…read moreand a solid colour shellac pedicure. She is so friendly and professional. I love how she pays excellent attention to detail and ensures that her clients are fully satisfied. She is seriously the best and I highly recommend going to see her! Danny is also amazing and my Mom loved his care in doing her mani and pedi. He is also very precise and he's fun to talk to! The salon is very clean (super important to me) and welcoming. They have plenty of nail polish colours and options. They are very reasonably priced for these days and provide a high quality service. I used to live in Orleans and would go to them all the time. Now I live in the west end, but I still make it a point to drive over because no one else is as good as Trina and Danny! Bravo to them for being fantastic!

Have Known Trina and Danny for years, they know what they are doing, Ann has also done my nails,…read moreshe is also awesome, would recommend this place, it is very clean and they are very friendly.

The place looks a tad run down when you walk in. The staff were pleasant enough, Sabrina did my…read morenails and I think they turned out great! They have modern colours and the shellac still looks perfect after 2 weeks. I am a personal trainer and my nail polish doesn't usually hold up this well. The price seems pretty standard for Ottawa but again I think the location could use a face lift.

My sister and I made appointments for mani pedis. When we arrived we were told we were only booked…read morefor pedicures even though we booked by email so there was a legit paper trail proving we asked for manicures too! In any case, we said no problem, just a pedicure is fine. It WASN'T fine! The esthetician barely spoke to me and seemed resentful the whole time, she was really rough with my feet and didn't even bother putting lotion on my legs . Thankfully the whole experience was over in less than 40 minutes (including a nail repair and 15 minutes under the nail dryer.). Although they weren't able to accommodate the manicures we had booked they were able to take 2 walk-ins while we were there. While our feet DO look great unfortunately I don't think I'd return, I'd rather pay a bit more money and have a less tense and more relaxing experience.

I am always, ALWAYS, pleased as punch when I walk out of my appointment!! I see Mikki who is…read morepleasant, patient and quite the artist, as they all are here!!

Absolutely terrible service. My husband and I made appointments for services to have a nice…read morerelaxing Sunday. I have not experienced this level of unprofessionalism in a long time. I was left waiting for a significant period of time as they apparently took a walk in and there was no one available to take us as the same time. I finally had to leave as I waited far too long. It was not until I finally got up did anyone even approach me, zero apology or acknowledgment. So completely unapologetic, will never go back and will ensure I continue to let people know about my experience. I have never left a negative review before but this experience was beyond anything I have seen for a very long time.

This is a local family-owned shop and I have been here several times and have gotten haircuts from…read moreseveral of the stylists there, however, the owner, the older Asian guy knows his stuff. Guys haircuts aren't that complex and shouldn't be difficult, but many people mess them up - many stylists have messed mine. Going here, I just tell my stylist how I want it cut and he gets it done and always does a great job with the cut. I am only here in Ottawa during the summers, but I will always get my haircut here.

Both my husband and I have been getting our hair cut at Trandee Hair Studio ever since we moved to…read moreOrleans. Women's cuts are by appointment only, but you can get same day appointments. Men's cuts are accepted as walk-ins. Staff are nice and the prices are reasonable. I have never gotten a bad hair cut here.

We went here for a counseling appointment. And we were greeted with a place to put our dirty winter…read moreshoes. There are sandals available to borrow, super cool! But we just went in with socks. We were greeted by a lovely attendant at the front desk. We were offered cocoa and tea. I selected a lemon ginger tea. It was lovely while we waited. The place is serene, it's big and offers all kinds of services. We met with Claudine and had a lovely experience and even my teen said she was okay - which is saying a lot. If this was closer to our house I think I would explore many of their other services. They even offer reflexology. Lots of great things. We had a fantastic experience. Thank you.

After several recommendations from family and friends, on August 26, 2016, I decided to pamper…read moremyself and was able to get an appointment for the same day. I had a cut and style, and a pedicure and couldn't be happier with my experience and the results. Amanda cut my hair and gave me the best scalp massage I've ever had! It was also interesting to see how her scissors flew through my hair, cutting, snipping and sliding through the strands to work with my greying, wavy hair. It looks great and has been easy to recreate the style with a quick blow dry and a small amount of the recommended product - which I also bought. They will even refill the bottle for a 10% discount.! Ekatarina did my pedicure and her gentle touch and attention to detail, made for a relaxing and lovely experience. I will definitely be back!

I was looking to try a new hairdresser in Orleans and was recommended to Roy Jouni (owner) at Carte…read moreBlanche Spa on Innes. I happily met Roy, and had a pleasant experience with my appointment. Was offered wine, and chatted easily! Long (and expensive) story short, my hair turned out nothing like I had expected. Both cut and colour were extremely choppy, not properly blended and I have a blonde lions mane around my face (so I can't pull it back to hide the two very different length of hair I have). I tried styling it myself, different ways to wear it... but nope. I know that this can happen, and decided not to be rash but instead to let him rectify the situation. I emailed the salon, and they said to come in for Roy to take a look at what needed to be done and we would book the appropriate appointment afterwards. I was satisfied with this response and agreed to meet at the salon today at 6:15 pm. I arrived shortly after 6, was offered water and sat and waited... and waited... At 6:45 I went to the receptionist to say I would come back another time. She offered to go check to see how long he would be. I agreed to wait. I was not prepared for what happened next... Roy came out squinting, looking around as if someone had just disturbed him. Asked, "can I help you?" I explained that I had an appointment at 6:15 to discuss my hair with him. He said, "and you're waiting?" I said, yes but I had been waiting half an hour. To which he replied, "and you have a problem with that? I'm in the middle of a session!" I said yes, that he had set the time. He then turned to reception and said, "I'm NOT doing it!" Dismissed me by waiving his arms and walked away! At this point I welled up in tears. The receptionist was kind and apologetic. Said I caught him "in a bad moment". I reminded her that he was the owner and I promptly left. If you were one of the customers sitting in the waiting area that day, you can attest to his degrading and dismissive behaviour. I am truly shocked anyone would speak to a client this way. Never mind when given the opportunity to retain business and fix a clearly bad hair cut. I couldn't leave this alone, and let his bad behaviour continue. If you are considering trying out his salon or spa, please keep this in the back of your mind. Paying $400 to be yelled at in a lobby, for a terrible hair cut was not at all what I had in mind. Not so neighbourly Roy. (Photo of what I asked for vs. What I received attached)

If you cherish your nails go to a different spa.Tthe technician used a coarse grade file- most…read moreoften reserved for feet on my hand nails and essentially destroyed them. I will never go back. and the prices are insane. definitely not worth it.

I have been going to cloud nine for 22 years and love the atmosphere, the real world experience and…read morethe friendship. This place has been where I escape to when I need a chat, a wax, a relaxing massage, a heavenly experience

I've been going here for over 10 years. The service is great and it has a nice home-like feel…read more Booking ahead is best.