I am not one to write reviews but I had the worst experience ever here. I had my hair done by Maria Elena, I showed her a picture of what I wanted done it was only a couple of highlights/balayage, I had sent her the picture maybe a week before this. The picture only had like 5, I mentioned I wanted it to be a bit more noticeable. She SEEMED to know what she was doing, at first I was confused as to why she was teasing ALL of my hair, then with a regular comb vigorously but it was ALL of my hair once again, when I only wanted a couple of strands done, but I didn't want to be one of those customers that try to tell you how to do your job so I did not say anything. Once she started bleaching my hair I noticed she was doing a lot so I asked her if this won't look too blonde, and she said I told her I wanted it to look more noticeable, so she took that as doing ALL of my hair. Not only did she not go by the picture I showed her but she took FOREVER. We got there around 1 and did not leave till past 5, I understand its a process but 5 hours for several strands? She did not even finished is the worse part. I was so frustrated with the whole situation. ALL of my hair was matted and tangled, right from the scalp, EVERYTHING. Then she had to leave to get a toner or dye I'm not sure, and my mom had accompanied me from the beginning and she had my mom try to untangle my hair, just this took about 30-40 minutes, when she came we were done untangling it and I was so fed up, so she rinsed my hair and said she couldn't finish with my attitude anyways, I never gave attitude, maybe quiet, only because who wouldn't be annoyed after 4+ hours, ALSO while she was doing my hair she was trying to tell me her drama within her coworkers at the salon, which was very unprofessional and that is something I do not care about. Finally when we were about to leave she tried charging us $115!! When she had already given us the price of $75, she gave us an excuse that, "SHE DID NOT KNOW I HAD THAT MUCH HAIR", I only asked for at the most maybe 15 strands the most! Then also because she had to go buy the dye or toner I dont know what she bought and that she got in trouble with her boss for that but I told her I had sent her the picture of what I wanted about a week ago that it was not my fault she was not prepared. We ended up paying $75 for something I did not even ask for it was the worst experience. read more