I came in here when I was painting my room and got a couple of sample pots. The service was brilliant, a young woman helped me with all of my decisions and really made me feel comfortable with the choices I was making colour-wise, helping me pair up the right combinations and choose a primer.
The shop is a really peaceful oasis on GWR! Lovely ambiance, I could stay in there all day!
I ended up returning the samples and went with a cheaper brand as they are pretty pricey, but they have lovely subtle shades if you've got the money. Returning the items was seamless and they have a great 28 day return policy. I kept the colour chart and they also keep a record of the paints you like in their system, should you choose to re-order or come back.
I think you get what you pay for here, with a lovely customer experience far better than a trip to homebase, but it's still out of the budget for me. read more