I've been to this store three times in two days. Yes, SW paint is more expensive than you might…read morefind in a larger home improvement store - but it's all over the walls in my house and they have looked great for years. The manager of the store, Michael, is incredibly empathetic and helpful even though I know that my purchase represents the tiniest fraction of business for this location (there are contractors coming and going, picking up loads of paint). He's helped us compare colors and tirelessly prepared test quarts for us. Thanks to the customer service and quality product, we will be customers every time we paint!!

This store has amazing customer service. I worked with Brittany to select colors for several rooms…read moreand cabinets. She was so knowledgeable, professional and had great taste. The other staff was very nice and brought my samples to the car. Thank you!!

This is the absolute best company anywhere to get paint from, I will stand by it until I die. Am…read moreAZ ng customer service, very warm and inviting atmosphere. Bring them a paint sample the size of a quarter and they will do the rest. From customer to contractor they are my number 1 choice.

Painting is not my specialty! Thankfully my wife and I went to Farrell- Calhoun at 6810 Summer. The…read moremanager was very helpful and we were able to make a better color choice with his help. He was very knowledgeable in how different colors would look different next to the tile we brought in. Unless you have experience in this area you can take advantage of his knowledge and make a better decision. So glad we went to this store! Also thanks for being open on a snowy day!

When we were having our wooden stairs installed through Kiser, we were sent to Porter Paints to…read morehave them match our wood floor with stain. We took our board to the store and within an hour -- they were busy on the weekend -- they were able to match our stairs to the wood floor almost perfectly. We have noticed in certain light that the floor looks just a touch lighter than the wood floors, but the majority of the time they look the same. Overall, we're pleased with Porter Paints. They carry a large selection of interior and exterior paints, including VOC-free.

We needed to color match existing siding especially older paint with little to no sheen. The lady…read morehelping matched the siding almost to perfection. It was so close my husband could only tell where she had put the paint sample on the siding piece I brought in after I pointed it out. We've tried to match via big box stores and been rather disappointed.... They were so great and kind! One man working the counter even helped a lady carry her paint out to the car. You can't go wrong with this location.

From the owner: Your local Sherwin-Williams Paint Store in Germantown, TN, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

Perfect job of matching paint for a touch up job. Matched from a very tiny chip. Saved me from…read morehaving to repaint the whole room. Great job.

From the owner: We provide inspiration and support along with service and tools that give customers confidence…read moreabout their product choices, color selections, wallpaper selection, and their ability to get the best results possible. The expertise, product wisdom, and store environment will ensure that you get the right product, right color, and right result.

I've been inside this Sherwin Williams now more times than I can count. We are decorating a…read morenursery and have a bad case of indecision in the B. household. On our first trip here, we thought we wanted wallpaper. So, we sat and rifled through book after book until we found the most stellar pattern ever- so stellar in fact it would cost $575 bucks to finish just one wall of the baby's room. We were on the fence about paying that much money, and really wanted to take it home and get it in the room with the furniture and everything before we made a decision. Apparently taking home the wallpaper books is not a common occurrence at Sherwin Williams. Or perhaps just not this particular book. Carlos took all of our information (including drivers license numbers) and allowed us to take the book home provided I bring it back the next morning. Such an awesome gesture, especially given the fact that it looked horrible in the room after all. I returned here numerous times after looking at paint samples, as I knew that I wanted to give them my business because of what great customer service we received our first trip here. Finally went back this evening and purchased 4 gallons of paint. Carlos and Fred were working and could not have been more helpful, friendly or knowledgeable on what exactly I needed. I'm not going to pretend I understand the difference in flats verses semi glosses. However, these guys do and steered me in the right direction without allowing me to spend an arm and a leg. I've not once received this kind of attention at a Home Depot or a Lowe's. When I made my purchase, they gave me a 25% discount and carried the cans out to my trunk despite my insistence I could do it myself. Though this paint is much more expensive, it is a higher quality as well. I know I will be making the rest of my painting purchases here, there's no reason for me to give my business to anyone else.

We've found all the staff to be so helpful, knowledgeable, and patient. We just finished having the…read morewhole interior of our home painted, and are now tackling the exterior. Lee'Allen and his staff have given us invaluable information about each step of the process. My husband and I want to especially give a shout-out to Surframe. We needed an extra gallon of a paint color not available immediately at this store. He actually stopped by a branch store on his way home from work and picked it up for us that day. Such service is a dying art and we are truly grateful. My husband and I both work in the building materials/millwork business and we will both wholeheartedly recommend Sherwin Williams, Lee'Allen and Surframe.

The new store manager Kelly Johnson at this Sherwin Williams has really turned the place around…read more They always have what the customer needs, the staff is knowledgable, efficient, friendly, professional and courteous. Hands down the new manager has made a world of difference in this store. However if you are looking for a sales rep as a professional painting contractor don't rely on the one assigned this territory he is the worst.

This a wonderful paint store. They can match any of the color samples from other stores. The paint…read morequality and cost is far better than a big box store.

Our painter prefers Sherwin-Williams paint. The customer service we received in selecting the paint…read moretype, finish, and color was superb. Special thanks to Justina and Quentin for their patience and professionalism.

I buy all my paint here! The staff is so nice and helpful, especially Cameron! Their paint is…read moregreat quality and they can match any color. The store is clean and service is fast! I highly recommend the store on Trinity road!

Gary did a great job color matching and ensured we were happy with the color he made up for us…read more They had great customer service. We will be back!

Walked in as the sole customer to buy over $300 of paint and supplies and the three employees just…read morelooked at me as if I had landed from Mars. I greeted them when coming in, nothing. Repeated my greeting, again nothing. It did not appear that they any interest in selling any paint. People do not walk into a professional paint shop to "look" around, they generally know what they want, also I do not expect 5-star restaurant type service, but I, at least, want to be acknowledged as a paying customer. It was my first time at this particular location dealing with Farrell-Calhoun. I have not had any problems at any of the other locations. I will stick with Farrell-Calhoun, as I have established a color I use for my rental properties, but I will never again go to the location in Olive Branch. And to add insult to injury, i go to another Farrell-Calhoun and get the paint $7 a gallon cheaper than what was quoted in Olive Branch. Farrell-Calhoun is fine, just stay away from this branch.