Dr. Crouch is caring, respectful, and attentive. Front staff has gotten better - friendly and…read morehelpful which hasn't always been the case. Very responsive to portal questions.

I've been going here for years. It used to be a helpful practice but it has gotten increasingly…read moreworse. For instance, no matter what time of day you call you are guaranteed to wait at least 20 minutes to get a live person. Either they are poorly managed or understaffed or both but it's a problem. They also won't call you back when you have questions. They just send you a message in the portal which gets caught in spam. So you are left with no response. Do not recommend.

My husband and I had appointments for 7:15 & 7:45, we were there 7:00am to fill out papers, wasn't…read morecalled back till 8:20, I guess their office doesn't open until 8:00. So I have no clue why we'd be scheduled that early. We brought our infant cause we thought we'd be in and out with early appointments. We didn't even get an apology for the inconvenience. We did everything right as patients and they were just so careless. We honestly should of just left.

On October 20, my husband made an appointment with Dr Dhand for Jan 14. He was anxiously awaiting…read morethe appointment for 3 MONTHS. When he got there that morning, the receptionist told him the appointment had been cancelled. No explanation. Very rude!! She told him she could make an appointment with a different neurologist in April. April... Another 3 MONTHS!! I called the following day & asked when the appointment had been cancelled - it was cancelled December 2 & NO ONE notified him. Terrible reception staff!!!!! Can't say enough about their ineptness!!!!!

A very pleasant doctor who listens and asks many questions. On our first visit he took extra time…read moreso that he would have a good overview of my husband's health history. The only reason I am not giving his office a 5 star rating is that before you can make an initial appointment, the office/doctor needs to review your health files to determine whether they "accept" you as a patient or not. Obviously we were accepted and I was able to take my husband in, and we were both very pleased both with the office staff and with Dr. Collins, but were off-put by the acceptance requirement.

Great place to have a physician. My doctor was not in yesterday and I saw the Nurse Practitioner,…read moreNikki. She was very thorough and professional. Highly recommend Summit!

after moving here, care was not as good as my previous place. they told me to get an appt at a…read morewalk in clinic inatead of seeing someone or doing a take health appointment. that is with myself and 2 sick kids at home :( very disappointed

This was the best first patient experience I have ever had I definitely recommend them if you are…read moreinterested in proactive heath and not reactive health! The services they offer are about building on your health goals and it's refreshing!

Love Dr. Ayo! What an attentive and caring practitioner. In the past, I have felt that doctors…read morespent the bare minimum of time and effort in my checkups, but in my very first appointment, Dr. Ayo (and her NP) spent over an hour with me, getting to know me, my concerns, medical history/needs, etc. She seemed to genuinely care and asked thoughtful follow-up questions. Her staff is very friendly and prompt and responsive. This is a winning combo.

I came for laser hair removal and they did a great job. The whole procedure for my chin, upper lip,…read moreneck and cheeks took about 35 minutes, and the results were great. Almost no discomfort, and only a little temporary redness and swelling for a few hours. Dr. Martin did a great job

Philip M. - Dr. Martin has been my general practitioner for over 20yrs. He is a no nonsense but…read morevery professional doctor. Always willing to help in anyway he can. If he can't help he will find a Specialist who can. It's very hard for me to get to his office, but I can't imagine going anywhere else.

What a breath of fresh air! I've seen another pain management doc in the area but their policies…read moreand lack of medical concerns made me worry about my health. Dr. Jones sat, listened, and asked questions in a no-rush manner which encouraged dialogue; great difference where I was threatened with mandatory pill counts even though I received no pills. Yes, they wanted me to drive 90 miles (each way) to show pills that I didn't have! Dr. Jones does a great job in detailing the issues, medications and getting relief. Can't give a stronger recommendation.

dr. mark n his team are absolutely positively the best hands down the whole cares n respects your…read moreneeds i have been with them for yrs n i'm not going anywhere

This office is amazing, you can easily get appointments through their app or website many times the…read moresame day both in person or telehealth. Diane is very knowledgeable and wants to work with you to get to the bottom of why your having an issue versus just giving you another pill. I love that she teaches the next generation of caregivers in this manner gives me some hope for the future of real Healthcare not just pill pushers.

This place does not do call backs. They recommend test and scans and then do not call back with…read morethe results to set an appointment. The lady up front is very rude and does not care about your well being at all. I called and left multiple VM's and they never called me back and when I finally got in touch she gave me the run around and told me she doesn't know if the doctor can call me back to talk. I spent a bunch of money for nothing. Stay far away from this place. It is a scam!

Earlier today, my mother fell, and we decided to visit Summit Medical in Farragut. When we walked…read moreinto the clinic, she immediately fell off her crutches. I had also said "Oh mom!" quite loudly. The front office lady, Diana, did nothing. She just sat there while I helped my mother up from the ground. Once I got my mother off the floor, we approached Diana, and there was no greeting or concern. No "How are you today?" or "I'm sorry you fell, are you alright?" Instead, she started with, "Does she have her insurance card?" speaking to me as if my mother wasn't right in front of her. The lack of decorum and humanity was astonishing. Even without the fall, the absence of a greeting was unacceptable. Summit Medical should consider finding a new front office lady because the miserable lady with the teal glasses and gray hair, just doesn't cut it. I know that clinics aren't all about the mushy gushy stuff, but a smile can go a long way. Here's another thought, when you notice/hear someone fall, maybe, justtttt maybe, put the fork down, don't be so lazy, and help her??? However, I will say that Rebecca and Holly were so so kind and helpful and actually had personality! Diana could learn a thing or two from them.

I could not believe the unprofessional , uncaring people that I encountered there. Was in for an…read moreillness and explained I think I have a sinus infection along with this. Was told .. one problem only... what do you want taken care of! SERIOUSLY! Takes you an extra minute to look up my nose! All the other symptoms are covered by you doing a review of symptoms! And if you prescribe the right meds.. it will take care of both problems! I want a place that cares for the patient , not the all mighty dollar. This was not a time constraint!