First off let me start by saying I'm glad this location is in close proximity to where we live. I'm…read morealso thankful they have late hours where we can come with a kiddo and not have to risk what comes with exposure in a full ER. That said, I'm going with a 3/5 for the first trip here. -2 - Check-in - you shouldn't have to argue with any receptionists about temperatures or what is considered good or bad on symptoms; we're here because we think there's an issue and would like to speak to someone past reception. If we weren't so worried about the kiddo I would have stayed to discuss the behavior with someone. Otherwise, filling out some electronic form never gets to the right people. +1 - cleanliness - it was clean in every area we were in +1 - location - close to home so yay! +1 - staff (minus check-in folks) - all the help once we were inside was great. The doctor on staff was patient and took time to address concerns. Will be back and am glad for the convenience, but will be prepared to deal with whatever the front desk experience may be. Glad i found out there is a portal to keep information up to date. Will update review if things improve.

If you're looking for an urgent care to run you off this is the place! My daughter was running a…read morefever of 103 and clearly had signs of an infection so we decided to head to urgent care. Upon arrival the ladies at the front desk were very nice and helpful. Although once we arrived into our room, it was absolutely filthy. The cabinets were covered in some sticky residue, the walls were also covered in nastiness including the one directly behind the table, and the table she was expected to sit on was covered in glitter. Thankfully I wiped down everything just incase my daughter were to touch it. After waiting for about 30 minutes we were told it was a viral infection without running any tests and told us "I will not be prescribing her any medications due to the fact i'm not her doctor". Needless to say this place needs to actually care about their patients instead of running through them like they don't exist. Start cleaning your rooms properly so viruses don't spread. Finally HAVE SOME EMPATHY AND STOP ASSUMING PEOPLE ARE DUMB. Honorable mention to the "doctor" also known as Mark McMullan, NP.

Original post 8/2025 Started out great and went down hill…read morethrough the first year with them. Our daughter was born in summer 2024 and they were great. We had chosen to do a delayed vaccine schedule so we could watch for reactions and they were great about it! However, when I started expressing concerns about my daughter not sleeping well, I initially was told start solids (at 4 months). When that didn't make a difference, I was told time and time again to just 'put her in her room and don't go back in for any reason till the morning' or 'she just needs to learn to sleep on her own. Let her cry it out if that's what it takes, cause it works'. Even though we had told our provider many times we didn't want to go this route, she respected that decision to a point, but wasn't willing, or able I'm not sure, to look into anything else dealing with sleep and sleep training. When I recently messaged a different provider to see if it could be a deficiency and to see if all the providers in the office were the cry it out bandwagon, the response I got was a book recommendation. After receiving this reply, we decided to switch Dr offices yesterday. When I went to get on my daughter's patient portal this morning, less than 24hrs later, to pay our outstanding bill, they had terminated my account. Thankfully I had a bill that had a QR code I could scan to reach the account and pay the bill. I would say that while the Drs are caring, they are a bit narrow minded in practices pertaining to the realm of sleep training, and if something is outside of what they recommend are not necessarily willing to explore other alternatives. Updated 6/13/26: This update took so long to do because I was so furious about what it contains i couldn't write it till now. As mentioned before, I asked about a deficiency causing my daughter's sleep issues, and it was ignored. However, the first thing new pediatricians office addressed was sleep apnea, and the second was her iron levels. We ended up at the pediatric sleep specialist and the specialist called the cry it out antiquated and ineffective. Huh...and then told me she wanted to check my daughter's iron panel: it was VERY LOW. When I told her what blackmons had said in response to me asking about a deficiency, she did a proverbial face-palm. Because my concerns were dismissed for over a year, my daughter's iron levels were not addressed when they should have been, and because of that, so much time, sleep, and joy were robbed from my family. On top of that, because her development was delayed, praise God only slightly, we were also robbed of any ability to travel any distance over an hour without her crying inconsolably in her carseat, and are still not able to travel to see family when we want to without both my husband and I in the car. I shutter to think what would have happened had we stayed with blackmons, and cry to think about where my daughter could be if they would have gotten off their antiquated methods.

Overall 3/5 for now, and will update as we go back…read more +1 - location - great to be close by! +1 - venue - appreciate the sick/well sides and the rooms are colorful for kiddos to look at +1 - cleanliness - everything looked very clean and not run down at all -2 - check-in and service - story time: When we were researching a place near the birth of our recent kiddo we received the recommendation of this place at least 15+ times from separate folks who certainly didn't know each other. Thinking that there must be something to it we worked to get in...that's when it started. First call was rough to get the initial appt; there was an abrasive tone on the other end asking tons of questions that felt a bit unnecessary. After we probed to understand why, we were told "well we have to be sure that you don't have kids anywhere else", well um we said i was our FIRST but whatever, looking over it. On the actual appointment day we had a similar check-in experience as one of the other reviewers I read here. Not sure if they were "hangry" or something since it was around lunch. Anyway, looking over it but now growing concerns. We get called back and in a matter of a few minutes we got him weighed and length measured, NBD, maybe things are getting better. Next, the NP comes back and is trying to talk and examine at the same time...glossing over our concerns about what appears to be an issue to dairy. These concerns were dismissed and we were told to go the full 2 weeks with dairy even in spite of our concerns. As we ask the last 5 questions the person stands with one foot out the door and back turned with little interest and providing quick answers. We were shocked. I just wanted out of there to find somewhere else immediately. When prompted for the next appt at checkout we refused and said we would not be back nor would ever see the NP again (and only the actual doctor going forward). We then were asked to walk through this with an office manager upon refusing to see the individual in question...we were asked to give it one more shot, so we shall see. Hoping it was an anomaly; we'd love to stay local and support here. Point of clarification: since we did not get the referral we hoped for we self-referred into a local GI place and have confirmed via blood in the stool that there was a dairy allergy indeed...now having to take longer to transition dairy out because we waited before we switched on poor advice. No one at the practice will probably read this...but i hope someone who needs this as a warning takes heed. What I'd say is, if your kid is generally okay and you just need to check a box for the visit then it's a great spot. If you have some issues, insist on seeing the Dr only for your visit. One may say this is dramatic...and to you I say walk in the shoes and situation or save your trolling for someone else. Maybe if it was the 5th kid and we had done this a thousand times before. But, with your first your emotions are heightened and you're still working through the scared and uncertainty phases. It definitely felt like the priority was being shoved through as a number versus a good experience for new parents.

As a child I went to Dr. Morris at Powell pediatrics and now making him our family go to! Dr…read more Morris is consistent, caring and truthful. I could not believe this place had 2 stars on yelp when looking it up. I just had to write a positive one.. we honestly will not go anywhere else. Dr. Morris goes out of his way to make sure his patients are taken care of and parents minds are at ease. This is not the kind of doctor that leaves work at work. You can absolutely tell this practice is a life's work for him! He stays late and gets the job done ! As for cleanliness, gloves are always on and changed when evaluating our toddler.

Our family Loves Dr. Morris and the people at Powell Pediatrics! I have taken both of my children…read moreto him since they were born, my oldest being 7 years old, and he has always gone above and beyond any expectations. Something I love about Dr.Morris is that he is a treasure trove of information and stays up to date on recent research and health related news -- and I believe he really considers all areas of a child's wellness - from diet, nutrition and vitamins and beyond. He has always listened to me thoroughly and made me feel comfortable to ask any questions I may have. Outside of office hours he has listened to my concerns and helped me navigate my children's sicknesses in years past. The office staff have always been incredibly friendly, responsive, and helpful as well. Importantly, my children are comfortable with Dr.Morris and the whole staff. They are quick, responsive and efficient.

I would strongly advise parents to think twice before trusting Pediatric Consultants with their…read morechildren's care. My children were suddenly discharged with no explanation, no phone call, and no formal discharge letter. I only found out when I tried to schedule an appointment. This is not how ethical pediatric care is handled, and it shows a complete lack of respect for both families and continuity of care. If this is how they treat established patients, I worry about how they operate behind the scenes. We deserve providers who communicate openly, act professionally, and put children's needs ahead of office politics.

The Physicians and practitioners are amazing! The front office staff is horrible. They are…read moreunbelievably rude. I only continue using this office because I love the doctors. I have never been in and out in less than two hours and the majority of that is the wait to be called back.

This practice is awful on communication. They did not notify us they were releasing my daughter…read morewho was being treated for an issue. Then when we called back they were not helpful and said they could not see her anymore due to her age. The office manager was extremely rude and told us to go to the urgent clinic since they were dropping her.

Love Dr. Quynh - she is knowledgable, great with kids (naturally) and very personable. Not to…read moremention she has fabulous fashion sense (no scrubs for this doctor!). She would get 5 stars. However, the overall experience is worth 3 and I feel it's worth warning others. There are two buildings: the main buildings and the pavilion. You have to make sure you ask which one before your appointment. The main building is set up in a way to avoid waiting with sick kids in a waiting room: you park on the side and open doors until you find one that's unlocked. Once you get into your room, you must chase down a nurse since they probably won't notice your entrance. The last couple of times have been a bit of a hassle letting someone know we were there. My biggest complaint is wait times! It never fails that each time I get there on time for my appointment, I'm waiting at least 30 minutes for the doctor...this is hard when trying to amuse and entertain a small child. The most recent room had an unlocked cabinet that had some not-so-kid-friendly items. I spent the 30+ minutes waiting and trying to hold the cabinet door closed. If it wasn't for the doctor, we would have switched to a closer pediatrician, but so far it has been worth the wait.

I see Dr. Amy Bentley here and I think she is a fantastic doctor. She is incredibly thorough - she…read moreasks a LOT of questions to make sure you don't forget to tell her about anything and she really checks all of your body, reflexes and things like that. My grandmother, mother, and I all go to her and in fact, I think she may even not accept new patients because she is so busy. I heard that about 5 years ago, though, so that definitely could have changed. I can't recall how long it takes to get in to see her, but I know it wasn't exceptionally long. Maybe a month or so. Also, I had a health savings account and it was only $35 out of my HSA account. Definitely a recommended primary care doctor!

This building, while modern, and clean, is kinda frustrating for it's factory mindset in the way…read morethat they treat people here for Primary Care. While it's nice to have most of my providers in one building, this department has to be my least favorite. I also hate how hidden the stairs are,