I've only been in here to try to get a watch strap replaced, and wow did I feel out of place! I was…read moreterrified of accidentally getting dirt on something. Still, it's great for window shopping and engagement daydreams. The gist: expensive jewellery, especially watches and diamonds. The cost: Most things are well over £50 The names: Tagheuer, Gucci, DKNY and lots more. Top tip: even shops like this have sales, and the savings could be in the hundreds, so well worth watching out for. Great for: gifts - they can engrave keyrings and jewellery. They are also experts on weddings gifts. Not so great: If you're not looking to spend a fair amount of money!

Another national jewellery, watch store that has found it's way to Oxford, Ernest Jones have…read moreperhaps one of the larger ranges available in the city centre. Interestingly, each jewellery, watch store seems to have it's own particular range and there is little duplication across stores so it is worth having a look elsewhere. The staff at Ernest Jones are very helpful with allowing you to look at items and try them on. Prices, as would be expected are significant, though sales do happen and bargains can be found!

This is a lovely little shop for gifts and treats - especially for that special someone! This shop…read moredoes a lot of jewelery, lovely glass work and stones that you won't find anywhere else in Oxford. Well worth a good look if you've got a special occasion coming up and want a special present. The staff in here are always very friendly and very keen to help. They're also willing to make suggestions about your choices if you like, they're very helpful indeed. There's also a little range of nick nacks and a wall devoted to holographic pictures - really cool if you're looking for something a bit different.

Great fun! It's shops like this that make Oxford's High Street famous. I think it's this shop that…read morehas an amazing selection of umbrellas outside - definitely worth checking out, although I don't know if I could bring myself to actually use one in public! This is another good place for presents for people, although it doesn't really scream 'Oxford', and it's probably best for people who appreciate unusual, decorative things. It's a great shop to drag friends who like that sort of thing into, although it's another thing trying to get them out again! The prices are generally quite reasonable, and the staff are friendly, even if it's crowded.

Nice sized shop, it sells a range of jeweller, watches and keepsakes from the traditional to the…read moremodern. It now has quite a nice range of silver, white gold and platinum jewellery at reasonable prices. They do repairs here and are quite handy for changing batteries in watches too. Staff are helpful, but their repairs may be disappointing in respect of time, they have to send everything away for several weeks it seems.

I have been a regular customer of H.Samuels for the better part of the last 2 years or so. They…read morehave been my go to place for good deals on entry level watches and jewelry gift items but today, I got to see a horrible side of them. I ordered a Seiko 5 Sports watch, reference number SNKD97K1 a week ago. The timepiece was on a great deal, with all the discounts I placed the order for £68, the lowest I have ever seen for this watch. Naturally, the product was in high demand and it was getting in and out of stock every day or so. A week later, today, when I was due to receive the watch, I felt suspicious of the fact that I hadn't received any text/emails from DX deliveries, (their postage provider) and so I gave their customer services a call. To my utter shock, it was then that the customer rep informs me that the product is out of stock and the order was cancelled! I mean, I placed the order a week ago and now they are telling me that the product was out of stock!?!!?? Upon further inquiry, the rep explained that their website does not show updated stock info. I could even see on my H.Samuels account that the product was Dispatched and was "In Transit" but the rep said it was wrong info displayed from their system and while I was on the phone they updated the order status to cancelled. In terms of compensation, all they could offer was me to look for any other alternative of the same price on their website, which was impossible they recently had a huge sale and most of the mechanical/automatic timepieces were already sold by now! I feel cheated, misled and extremely disappointed at such callous behaviour from a company with recognition and reputation of H.Samuels! It's not the case that I didn't get the watch I wanted, but the way they handled the situation that is particularly unacceptable to me. They could've given me a voucher to use later for the same or equivalent product later or they could've just raised a ticket to send the product whenever it gets in stock later. But they did none of that, just shrugged their shoulders and asked me to move on, after keeping me waiting for 1 whole week! If they had told me this earlier, I could've even gone for a Fossil me3102, a mechanical watch with comparable price and (a little less desirable) specs. But they didn't! They have surely lost a loyal customer in me and several others whom I know as this kind of "promising more than you can handle" attitude is reminiscent of scams and I will no longer suggest H.Samuels to anyone I know.I have been a regular customer of H.Samuels for the better part of the last 2 years or so. They have been my go to place for good deals on entry level watches and jewelry gift items but today, I got to see a horrible side of them. I ordered a Seiko 5 Sports watch, reference number SNKD97K1 a week ago. The timepiece was on a great deal, with all the discounts I placed the order for £68, the lowest I have ever seen for this watch. Naturally, the product was in high demand and it was getting in and out of stock every day or so. A week later, today, when I was due to receive the watch, I felt suspicious of the fact that I hadn't received any text/emails from DX deliveries, (their postage provider) and so I gave their customer services a call. To my utter shock, it was then that the customer rep informs me that the product is out of stock and the order was cancelled! I mean, I placed the order a week ago and now they are telling me that the product was out of stock!?!!?? Upon further inquiry, the rep explained that their website does not show updated stock info. I could even see on my H.Samuels account that the product was Dispatched and was "In Transit" but the rep said it was wrong info displayed from their system and while I was on the phone they updated the order status to cancelled. In terms of compensation, all they could offer was me to look for any other alternative of the same price on their website, which was impossible they recently had a huge sale and most of the mechanical/automatic timepieces were already sold by now! I feel cheated, misled and extremely disappointed at such callous behaviour from a company with recognition and reputation of H.Samuels! It's not the case that I didn't get the watch I wanted, but the way they handled the situation that is particularly unacceptable to me. They could've given me a voucher to use later for the same or equivalent product later or they could've just raised a ticket to send the product whenever it gets in stock later. But they did none of that, just shrugged their shoulders and asked me to move on, after keeping me waiting for 1 whole week! If they had told me this earlier, I could've even gone for a Fossil me3102, a mechanical watch with comparable price and (a little less desirable) specs. But they didn't! They have surely lost a loyal customer in me and several others whom I know as this kind of "promising more than you can handle" attitude is reminiscent of scams and I will n

Another expensive jeweller's I went in my hunt for a place to replace my watch strap. There are…read moresome really beautiful pieces in here. I'm never one to get excited about rings, but the subtle ones can have such intricate carvings on and it makes me feel quite happy being surrounded by beautiful shininess. Still, with the most expensive things coming in at over £5000, this isn't really in my budget! They're very professional and will measure you for ring size and talk through your needs. You can get quite a lot of personalisation with size, engravings and metal, so it's worth popping in even if they don't seem to have what you want. There's also a good range of neecklaces, gifts, bracelets and earrings. They have loads of designer watches including Versace, Lacoste, Diesel and Calvin Klein.

A wide range of jewellery available in all sorts of materials, they also sell ornaments, keepsakes…read moreand watches. The staff are helpful and knowledgeable. I particulary like the fact that they have contemporary jewellery available now with a white gold and platinum range of wedding jewellery allowing people to choose something different to gold. They do offer a repairs service, however nothing seems to be done on site meaning that you inevitably have to send away the item for repair and the turn around on these items is usually measured in weeks not days. The good thing is that they enable you to purchase an item in one store but get it delivered to another, so if you spot something whilst you're away on holiday you can arrange to collect it at home.

Really chatty once you get them talking. Whether you walk away with just a chat or a small…read morepurchase, it'll will be interesting. I came in to look around, and they were quite happy and willing to just bring stuff out behind the cases and glass and talk about it. From the outside it's a bit intimidating, as you do have to buzz to get in, and I think to get out as well. The shop space is quite small, since you walk straight into the counter area. There's really only comfortable room for 4, 6 if you want to be squished in tight and all know one another. They've got all sorts, from polished silverware, to animal cuff links, jewelry, and stuff you don't know they have unless you ask.

I felt humiliated. I went to the shop today with rings that had a decent diamond value, one with a…read morecertificate and receipt of purchase. This had taken me years to pluck up the courage to do. I spoke initially to a lovely young lady who looked at the rings and then went to get her father. Who was friendly but dismissive, telling me they dealt with the more unusual and in brief made me feel like I had wasted his time, despite taking potentially over 2.5k worth of goods. I would beg for a bit of humility.....

This is a true gem of a shop! They have wonderful jewels,…read moregorgeous bags, quirky gifts and more. They stock Pilgrim, Hultquist, Bombay Duck, Modalu, Simon Carter, Lisbeth Dahl, Umbra.... The owners, Nathalie and Sean, are lovely. They are amazingly helpful, kind and (if circumstances require it) they will go way beyond the call of duty to help a customer out. Brilliant shop.

This has to be one of the best shops in Banbury. It is full of exclusive one off pieces that no one…read morewill be wearing and as it is a stockist of the gorgeous Pilgrim jewellery which is absolutely stunning. Also have lovely individual gifts for people of all ages including beautiful handmade occasion's cards. The staff are fantastic and really helpful if you are not too sure what to buy someone; they have even been known to reduce items if you are on a budget! There refund system is fair and gift vouchers are always a popular option for someone. A definite recommended place for anyone on the search for something special.

I am grew up in Oxfordshire and moved to California in 1990. I buy all my jewelry (except Tiffany…read morepurchases) from Payne & Son. Andrew, Judy and the team at Payne's are so friendly, knowledgeable and accommodating. And, as a family business that's been in Oxford since 1790, I know I can trust the authenticity and quality. My first visit to Payne's was in 1984 when my husband and I got engaged. We bought our rings (mine a diamond solitaire and his a simple gold band) and the level of service we received from Andrew was second to none. Over the years, I have purchased diamond rings, pendants and a bracelet as well as birthstones and silver christening items. All have been of the highest quality. If you are considering purchasing jewelry or silver gifts you must check out Payne & Son. You'll be delighted you did

We came in find a travel souvenir gift, something to remember our trip to the UK. This shop is…read moresmall but plenty to choose from. The inventory was not the typical mass manufactured items that I saw in a few of the other local jewelry shop. This shop has a long history in the UK, 7 generations. I thought that was kind of cool.. I got myself a vintage ss bracelet designed by some fancy designer lol. I'm really enjoying Oxford much more than London.