I had the recent pleasure of working with Jennifer Swan Myers and James Williams at the Williams…read moreInsurance Agency. They were both great! Jennifer was friendly, honest and easy to communicate with. James was knowledgeable on all the different policies and really simplified things for me. I got a business policy for my chiropractic business and also a renter's policy. I now feel protected and can stop worrying! I trust Farmer's as a company and love that they have been around a long time. I highly recommend this team for your insurance needs!

We've been with the Williams agency for many years. Jim and staff do a great job of keeping us…read moreupdated on the latest homeowners and auto programs, and discounts Farmers currently offers (they change fairly frequently). Jim, Kandyce and Jennifer are always ready to answer our questions, and leave me feeling they are always looking for ways to not only make sure we have the coverage we want, but at the lowest possible price too. Give them a call and experience what good service is all about.

So i met up with Dan to go over my health insurance options. I'm glad I spent some time to sit…read moredown with him and better understand the state of medical insurance. Obamacare means alot of changes, many of which will affect us in unknown ways. On top of that Dan helped me understand the choices of medical providers in the San Diego area. So on top of the complexity of the health insurance market and the local variables, I really needed to make sense of this and Dan delivered. Oh ya and I didn't have to drive to Santee either, I'm in Hillcrest and he was able to drive out and catch up with me in Mission Valley. If your going through this process like I did you need to get a resource on your side, give Dan a ring.

You could not ask for a more caring and knowledgable insurance man than Dan O'Brien. I am truly…read moreamazed at the wealth of knowledge he brings to the table whenever I have a question or some need relating to my insurance. Also, he is extremely professional and goes above and beyond to make sure his clients are happy. I recommend Dan O'Brien insurance agency to everyone. Thanks Dan!

Stay away from this company if you want to be professionally Insured, I've been with this company…read moresince 2009, I add an Ice Cream Truck on 2015 and been charged every month since then, recently they renew my policy and unauthorized change my occupation on the policy and doubled the price using another one of my vehicles as the main one in the account, when I went to tell them to reverse my policy, they told me that on the first place that company doesn't accept Ice Cream Trucks when it was even stated in the policy, they say this people from Town Insurance purposely select another category to make it fit and sell the policy but if I ever had an accident they were not going to accept it but they surely accept the payments all this years, this is FRAUD, and the person next to me got told that his Junk Removal business didn't fit in the criteria of the insurance they were offering to him but they were going to say he does Landscaping to make him fit, same type of FRAUD. I'm changing companies right away, the first one I choose was already better than them. And the Insurance company that accepted my Ice Cream truck knowing they don't cover Ice Cream Trucks and charged me all this years was KEMPER COMMERCIAL. Who knows if they work together. Something to see legal advice for...

Love this insurance agency!!! Very friendly staff, I always get great service and low insurance…read morerates for my auto and home coverage ;)

Alex and his wife are my agent /broker with State Farm, for my girlfriend and with multiple…read morepolicies! Multiple cars, insurance business insurance, and renters insurance And the best part is they are both dog lovers!

Everyone at the Alex Peterson-Cross State Farm Office is excellent - friendly, knowledgeable and…read moremost helpful!

This is about Brad, not Duane. I don't even think Duane works there anymore, as I haven't talked to…read morehim in 20 years. I have been lazy about my insurance, and that's on me. I've been overpaying for years, especially since working from home. My car has been paid off for 10 years. Yet, whenever I call to change my plan, I get the run-around. "Well, blah blah blah...." The last straw: I was trying to qualify for a discount because I rarely commute now (I work from home) and he put in the wrong odometer reading (by 80,000 miles). I'm appalled at the lack of detail and the extremely poor customer service. I'm changing my agent immediately (hopefully today). I cannot in good faith recommend this branch or agent. They have done NOTHING to keep me as a customer, and I have been a very good one. UPDATE: Alexis, from the office, just called and explained to me how this was all my fault, encouraging me to change this review from two stars to one. Thanks, Alexis, for helping me understand that freeing myself from your unprofessional office is the best option for me. Good riddance.

I've had State Farm Insurance since forever, so when I moved to San Diego 4 years ago, I chose…read moreDuane Werner as my insurance agent. He wasn't recommended to me or anything, he was just the closest one to me. Alexis is the best. In the four years I've been in San Diego, she's has insured two cars, a scooter, my apartment, then my house, AND my wedding. Honestly, I didn't even know they could do event insurance! I've been in one accident - which went seamlessly under her care. I contact her via email whenever I need something, and she gets back to me really fast. I can't believe I'm so enthusiastic about my insurance company, but really, this contacting via email is so convenient. For the record, I've dealt with other insurance agencies, and I've never had better service than with Alexis and Duane Werner.

The most important aspect of an insurance agent and company is trust, and i found exactly that…read moreValuePro. I had an Incredible experience with this insurance group. I was helped by Louie who was attentive to my needs, discovered the best possible health and life insurance policies for my needs as well as my families. He was kind and professional. It was obvious he's done this for a very long time. If you're uncertain where to start or what to do, or even who to talk to - just call these guys and ask for Louie. They came highly recommended to me and now i highly recommend them to you. I hope this review helps.

Doing business in San Diego since 1986, having to deal with the time consuming headaches of…read moreWorkmen's Comp. insurance, liability insurance, and health Insurance for my employees and my family. Once I met Louie at Valuepro insurance solutions he made my life much easier, saved me money on every policy and he went above and beyond to shop around and get me the best prices, i highly recommend Valuepro insurance solutions in El Cajon, very professional, thank you Louie you got a customer for life Steve

José provided me with a lot of good and detailed info. He was super helpful and patient with…read moreexplaining the difference in life insurances. Thank you Jose!

Brent is my guy. He is hands on deck, immediate response care you need for a small business. I…read morecannot say enough about the coverage I had or this agent. Loved it 10-stars to Brent

Following my previous review (dated 7/11/25), I was contacted by Michael Fusco, who expressed that…read morehe didn't believe I was being "fair" to his staff. I took the time to explain, in detail, where the service had fallen short. While he initially interrupted me several times, he eventually allowed himself to listen and expressed empathy - ultimately agreeing with my concerns - he made an unprofessional comment about one of his own employees that I won't repeat here out of respect for that individual's dignity. During the call, he asked whether I coach or facilitate people in his position. I declined to engage further and offered to refer him elsewhere, as I had no desire to continue doing business with this organization in any capacity. Michael said he would personally handle my cancellation and sent me DocuSign documents to finalize it. He followed up via both email and text to confirm receipt. Unfortunately, several hours later, I received an unsolicited package at my home address - an address I had only provided for business purposes. This felt unprofessional at best and unsettling at worst. Today, I received another text from Michael's personal phone number, stating he had not received my cancellation forms, despite confirming their receipt in a previous message. I reiterated that he had already acknowledged receiving them, asked him not to send anything further to my home, and requested that all future communication be handled via email only. His response: he now had received the forms (again, contrary to the text he'd just sent), and that he would no longer keep me "informed." He then added a sarcastic remark questioning my knowledge of how an LPR works, referencing the industry he believes I work in. I again asked him to stop texting me. Shortly after, I noticed he had viewed my LinkedIn profile - further blurring the line between professional correspondence and invasive behavior. I'm writing this update because I now feel harassed. Despite my repeated, explicit requests to limit communication to email and to respect my privacy, those boundaries have not been honored. This has shifted from a poor customer service experience to something that feels personally invasive and aggressive. Please beware. I sincerely hope no other customer is made to feel this way.