1. Farmers Insurance - Eric Baker

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Austin, TX

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Farmers Insurance - Eric Baker

3.7 (3 reviews)
Open • 8:30 am - 5:30 pm

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Services - Farmers Insurance - Eric Baker

Homeowner or property

Car and truck insurance

Life insurance

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With a charmingly disheveled office, complimentary Cokes and bubble gum, and a loud radio tuned to…read moreTexas's best country music, Doc's Auto Insurance seems welcoming, comforting, and homey upon entering. Don't let this superficial bait fool you. Doc's is the worst. Service is primitive, slow, disorganized, incompetent, and expensive. Nothing was explained to me, I was not offered options (such as automatic payment), I was treated like a moron, disrespected, and feel like I was definitely taken advantage of. I was pressured to sign a bunch of papers quickly without being told what they were, and was even discouraged from reading through them when I insisted. The man who helped me had a disconcerting, conniving sneer about his face that made me feel very uncomfortable, and he spelled my name wrong and wrote my address wrong on my documents. The agency claims to search far and wide for the best deals out there, so I went with them because I was in a hurry to register my car before the business day's end. Within a week, I got several better quotes from other agencies that serve more insurance companies, switched to one that will instantly save me money despite the $60 nonrefundable down payment I made to Doc's, where employees were smart and nice, straightforward and honest. Doc's is very old school and does not use phones or the internet: Just as they require customers to travel to the office in order to make monthly payments, I had to make a trip up there to sign cancellation papers. The sneering man who signed me up in the first place was very childish about it, arguing with my reasons for canceling, snapping, "you're the one that got mad!" and confirming my desire never ever to step foot in Doc's Auto Insurance offices again.

Farmers Insurance - Eric Baker - homeinsurance - Updated November 2026

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