We want to acknowledge "Ted" the security officer He was very customer service oriented and Very…read moreProfessional He was standing outside the office opening the door for us clients to AAA Thank you "Ted" for caring and assisting seniors as well as others entering the office

Today was one of those days that I could not be happier to have had AAA. One of our cars went down…read morefor some unknown reason and would not start up. It was stuck in my driveway, thankfully as we had driven it an hour away the previous day. It is a wonder that we did not get stranded on the other side of town. Thankfully, having AAA made getting our car towed to the shop, such a breeze. The quality of service when we call to get it towed and was top notch as we were handled with promptness and professionalism. Anyone who ever has had to have their car towed, knows that it could cost a pretty penny for just one towing. Cover yourself with AAA. It is well worth the value and will save you in the long run. It covers towing, gas refill, flat tire repair and also beneficial discounts when traveling. This is easily a win-win situation hands down a must have. As a mom traveling with my children a lot, I could never see myself not having AAA. You're welcome. Thank me later.

Christina has been my agent for my bar/restaurant going on 2 years now. She's responsive,…read moreknowledgable about policy questions or concerns and super easy to deal with. She definitely goes above and beyond for her clients both new and old which is rare in insurance! I'm having her prepare personal insurance quotes as I've never met my 9 year long State Farm agent. I know with her she will steer me the right way and ensure I get policies that fit my needs.

Christina is amazing! She helped me with my auto and homeowners insurance. Anytime I have a…read morequestion she is very responsive and goes out of her way to provide the utmost customer service. She is very professional and I highly recommend her agency for any insurance needs.

I had to get liability insurance for a rental property that had its current insurance cancelled…read more Tried well over a dozen insurance agencies with no results. Frustration was unbelievable - I didn't even get call backs from most. Apparently my situation was just too difficult - that is until I called Kennedy Insurance. Elizabeth came through with a great policy and had it in force quickly. I can recommend this company without hesitation.

Called two times to request a quote & both times I was told I would get an email or call back and I…read morenever received anything.

She has not answered her phone, return my calls or returned an email in 5 months now…read more I called her about my policy before my renewal. I needed to make some changes before renewal in June. I emailed and called for 2 solid months without one single returned call or email. She had only been my agent for less than a year and this was the first time I needed her. But I called and emailed non-stop for 2 months without one single reply. It has now been 5 months and I've even reached out multiple times to corporate. Still have not gotten one returned email or call. If you want an agent to ever respond in 6 months then find someone else.

I am beyond grateful to have this wonderful group of professionals who continually provide…read moreexcellent service for my every need!! They have helped us with several policies over the years and never cease to amaze me with their top notch service! Whether boat, off road or motorhome insurance needs, these ladies always exceed my expectations with fast and efficient and courteous service every time! No brainer!

Got my renters insurance with Pappazi and the experience was great!…read more The whole process was a fairly smooth experience, and Ashley was very helpful and accommodating to my requirements.

I recently worked with Ashley to purchase several policies for my rental properties. Due to a…read moremisunderstanding with my previous insurer l discovered that I had two policies on one of the properties. I called Ashley and asked if i could cancel the duplicate coverage. She was extremely kind and professional and took care of it immediately. Highly recommend!

Doug Steiner and his team at State Farm are excellent to work with. They're professional,…read moreknowledgeable, and take the time to explain coverage options in a way that's easy to understand. I really appreciate how responsive they are--whether it's answering questions, updating a policy, or helping with claims, they're always quick and supportive. The office runs smoothly, and everyone there is friendly and welcoming. It feels like they genuinely care about finding the right solutions instead of just selling a policy. Having an agent like Doug gives me confidence and peace of mind knowing I'm well taken care of. If you're looking for reliable insurance with a personal touch, I highly recommend Doug Steiner's State Farm office in El Cajon.

I reached out to Doug Steiner for a car insurance quote, and I'm grateful for the experience. Doug…read morewas not only quick to respond but also took the time to explain the details of car insurance in a way that actually made sense to me. I appreciated his clear and friendly approach, which made me feel comfortable asking questions. What really stood out was how genuinely helpful Doug was--even offering some valuable advice regarding a claim I have with another company from a not-at-fault accident. It's rare to find someone who's invested in helping you regardless of whether it leads to a sale. Doug truly made me feel like my best interest was his priority, and that's an approach I really respect. If you're looking for an agent who's knowledgeable, approachable, and genuinely cares, I highly recommend reaching out to Doug!

I've been with Alan & State Farm for over 10 years. His office staff are super helpful and know me…read moreand my wife by name when we call in. It's like they look up our info when I identify myself and they are ready to roll with whatever my needs are. We've insured all of our cars with them, personal articles (you know, bling bling), our home, boat, RV, umbrella - they do all that jazz! They've made every interaction very easy no matter what it is... So much that I've only been in the office a couple times - everything else has been handled via phone, email, and fax which they are super fast responding to. On top of that State Farm is a pretty no-nonesense insurance company. They don't always have the lowest rates, but they provide top notch service all the way through. They give me what I think insurance is all about... peace of mind.

I've been with State Farm for forever, and my partner and I wanted to merge our insurance to save…read moremoney. Tracy and Alan were great in working hard to find a great deal and really good coverage. We have a multi-line car and renter's with them for a better price than we found anywhere else. They do not hard sell whatsoever. It was really nice to not be upsold and to be given information in a clear and honest way.

Andy really puts the pop in my statefarm service and he is always there whether it is to give me a…read moreride when im stranded somewhere or hiring the best office team particularly amy that is the mom i never had gonna miss this place when i move highly recommended.

I just recently acquired car insurance from State Farm, here. I don't believe I have ever been so…read morepleased before, when looking for insurance. Mr. Popka was the Best ever! So genuinely helpful, honest, kind, etc!!! And Amy, the other agent, is the kindest, happy, outgoing, and helpful person I've ever met in an insurance office. They are wonderful! Best of all, I loved everything they had to offer me regarding my car insurance. I am switching my home & life insurance with them, as well. Thank you, Andy & Amy for your kindness & the ethics you display...You truly do make a difference in peoples lives. Well, at least, I personally appreciate people like you.

great staff I have been a client for 4 yrs. responsive friendly and knowledgable…read moretalk to Noemi she is the one

I asked for a quote from this insurance agency. It was not Eric Graff who I spoke with but one of…read morehis agents, Richard Akerson. He was very professional and soft spoken. When I asked him for a quote, he immediately made it and sent to me the same day. I never felt I was pressured to sign up with him, he understands that I was also reaching out to other providers and I felt when speaking to him that the client's welfare was his priority. Unfortunately it did not work out with this provider, still, I am here to give a testimony on how professional and efficient my case was handled by this agency. More power!

Shirley has been such an unbelievable help to me...twice! I was so worried about navigating my way…read morethrough the sometimes confusing Covered California. She stepped me through it and it was so helpful to have someone to answer the many questions that arise during this process. I was amazed this level if assistance was available and at no cost to me! She went far beyond my expectations. Thank you Shirley! Tammy

I was with this insurance company for years, they managed all of our extensive insurance needs…read more Until a couple of years ago, in my opinion, they just stopped caring about my business, they wouldn't help me renew my policies, and became very rude and unprofessional. As we began moving our policies elsewhere we found several errors including being under-insured, improperly covered and in my opinion general incompetence by their agents. We have finally moved our nearly two dozen business, personal and auto policies to other companies that actually want our business and can properly manage our needs.