Shirley has been such an unbelievable help to me...twice! I was so worried about navigating my way…read morethrough the sometimes confusing Covered California. She stepped me through it and it was so helpful to have someone to answer the many questions that arise during this process. I was amazed this level if assistance was available and at no cost to me! She went far beyond my expectations. Thank you Shirley! Tammy

I was with this insurance company for years, they managed all of our extensive insurance needs…read more Until a couple of years ago, in my opinion, they just stopped caring about my business, they wouldn't help me renew my policies, and became very rude and unprofessional. As we began moving our policies elsewhere we found several errors including being under-insured, improperly covered and in my opinion general incompetence by their agents. We have finally moved our nearly two dozen business, personal and auto policies to other companies that actually want our business and can properly manage our needs.

Steve has helped me multiple times now & he is great! I can always count on him to help me its…read morefantastic! Hes nice, timely & just easy to reach! Thanks Steve!! 1 (858) 565-6695

Steve is awesome! So helpful and attentive! Highly recommend! He answered any and all questions I…read morehad.

Brent is my guy. He is hands on deck, immediate response care you need for a small business. I…read morecannot say enough about the coverage I had or this agent. Loved it 10-stars to Brent

Following my previous review (dated 7/11/25), I was contacted by Michael Fusco, who expressed that…read morehe didn't believe I was being "fair" to his staff. I took the time to explain, in detail, where the service had fallen short. While he initially interrupted me several times, he eventually allowed himself to listen and expressed empathy - ultimately agreeing with my concerns - he made an unprofessional comment about one of his own employees that I won't repeat here out of respect for that individual's dignity. During the call, he asked whether I coach or facilitate people in his position. I declined to engage further and offered to refer him elsewhere, as I had no desire to continue doing business with this organization in any capacity. Michael said he would personally handle my cancellation and sent me DocuSign documents to finalize it. He followed up via both email and text to confirm receipt. Unfortunately, several hours later, I received an unsolicited package at my home address - an address I had only provided for business purposes. This felt unprofessional at best and unsettling at worst. Today, I received another text from Michael's personal phone number, stating he had not received my cancellation forms, despite confirming their receipt in a previous message. I reiterated that he had already acknowledged receiving them, asked him not to send anything further to my home, and requested that all future communication be handled via email only. His response: he now had received the forms (again, contrary to the text he'd just sent), and that he would no longer keep me "informed." He then added a sarcastic remark questioning my knowledge of how an LPR works, referencing the industry he believes I work in. I again asked him to stop texting me. Shortly after, I noticed he had viewed my LinkedIn profile - further blurring the line between professional correspondence and invasive behavior. I'm writing this update because I now feel harassed. Despite my repeated, explicit requests to limit communication to email and to respect my privacy, those boundaries have not been honored. This has shifted from a poor customer service experience to something that feels personally invasive and aggressive. Please beware. I sincerely hope no other customer is made to feel this way.

Jeff has done an excellent job since I moved all my Farmers Policies from another Farmers Agent…read moreover. He had taken his time to understand my needs, made great recommendations and saved me hundreds of dollars a year on discounts I didn't get from my previous Farmer Agent. My current Policies include Homeowners, Umbrella and Business Insurance.

Connected with Jeffrey after encountering problems trying to find a company to insure our new built…read morehome in Chula Vista. Jeffrey provided OUTSTANDING service! Jeff keeps in constant contact and keeps you updated. He goes out of his way to make the process as simply as possible and also looks for ways to get you the best coverages and fair pricing. We lucked out to find Jeff and appreciated all he did to support our insurance needs.

Amazing customer service and patience helping me transition many policies after an inheritance…read more John is very knowledgeable and detail oriented to go over every aspect of the options and coverage. James was reassuring and gave me confidence during this challenging time. Highly recommended stopping by to get a quote.

I have an auto policy, umbrella policy and homeowner's policy with Farmers…read more In the four years I have been with Farmers, James and Joanne have been wonderful. They return phone calls right away. They are always friendly, available and efficient. Whenever I call with a question, they explain it thoroughly and make sure I understand. If you want great customer service, I highly recommend this office.

Wonderful agent who took time to discuss about my needs. Explained the procedures and promised to…read moreEmail me soon.

Aracely provided fantastic customer service. Thorough, responsive, and considerate. Happy to…read morecontinue being a customer!

I needed all kinds of orientation when my age was ripening towards social security and Medicare…read moretime. And I needed a plan for some retirement monies, an investment I could understand. Someone recommended Chris Kirkland, and he really is top banana... He is straightforward, and honest. He doesn't pretend he knows when he doesn't know. I hate it when people make up answers so as not to sound so dumb. They sound so dumb! Chris will be straight with you and tell you he doesn't know your answer, but then he does the homework and comes back with the answer. And he definitely doesn't come on as "hey, let's do it this way so I can get more commission." He became our broker, and our friend. Five big and bright starts for Chris at Kirkland Insurance.

So thankful for Chris's patience and perseverance with me as I sought the best coverage for my…read morefamily. He answered every question and went above and beyond to make sure we secured the best rate.

Absolutely wonderful experience working with the whole team! Our realtor sent us over to the Daiju…read moreteam to work quickly on new Auto/Home/Umbrella/Earthquake policies. We had the pleasure to work with Montserrat on the team and she was incredibly helpful and patient as we quickly worked towards a great set of policy solutions specific to the needs of our family. Can't recommend this group enough!

I highly recommend Daiju and his team. I thought I had top-notch insurance, but gave Daiju an…read moreopportunity to review my coverage. Daiju provided me significantly more in coverage while saving me approximately 15% on my then-existing coverage. Daiju makes my insurance coverage feel like a concierge service. Someone hit my car, and he took 100% of the stress out of it for me. It was seamless and the vendor he recommended did an excellent job with the repairs. I now have Daiju covering my life, home, vehicle, business and business health insurance. As a cherry on top he has a wonderfully pleasant demeanor!!! I HIGHLY recommend Daiju and his team.