We have used Jeff since we bought our home and I can tell you without a doubt he is 100% dependable…read moreand takes great care of his customers. He always answers when I call and I highly recommend Jeff Ragan Agency.

Jeff is very professional and very personable he offered to help us not only with our insurance…read moreneeds auto and home owners insurance but also with any questions we may have regarding our recent relocation into the area as we are newcomers. His secretary Claire is also friendly. I truly recommend Jeff Ragan for all your insurance needs he is excellent at what he does. Thanks Jeff!

Melvin Johnson and the team deliver exceptional service. Melvin Johnson has a great wealth of…read moreknowledge on insurance policies. He has been my agent for over 15 years.

Mr Johnson has been my policy agent over 20 plus year. Ive alway love the professionalism and…read moretransparency on the policies that were complaint with my family.

Lauren is Amazing. Went up and beyond. We just move here from California. And Lauren took care of…read moreeverything for us. Is very friendl.

Lauren helped us with new homeowner and car insurance when we moved from out of state to Oakland,…read moreTN. We met everyone in the office and they were all so welcoming, friendly and helpful! If you need insurance at a great price, go see them!

I love my insurance company. They were really good about getting to the bottom line of how I could…read morebundle my housing and auto insurance without having to pay so much elsewhere. Moreover they also give you incentives for the years you have been with the insurance company, good driving records, and usage of device gadgets through the insurance company that could decrease your bundle price. I have even purchased my life insurance through them so I am a one stop shop. It's actually really nice to be able to have all of these perks available within one insurance company.

I've had insurance with Shawn for a while now and he is an incredible agent. He's very client…read morefocused and has the customers needs in mind. I couldn't imagine there being a better person to have your insurance with.

I've had an excellent experience with this auto insurance company and highly recommend them to…read moreanyone in need of reliable coverage. Their customer service and support truly stand out--they are responsive, knowledgeable, and genuinely committed to meeting their clients' needs. I would especially like to recognize Ms. Renika for her outstanding service. Her attention to detail and dedication to ensuring that all of my auto insurance needs were fully met made the entire process smooth and stress-free. It's rare to find this level of professionalism and care, and it makes a lasting impression. I'm very satisfied with my experience and confident in recommending this company to others.

I recently had to renew my policy and visited this direct location. I was impressed with the…read morefriendly and knowledgeable staff, especially Dwana Richmond, who handled the renewal and made some very helpful suggestions about my policy. I plan on becoming a regular customer at this location.

Mr Bentley was very helpful. I had insurance needs and do…read moreto where I was (out of state), we were able to everything over the phone.

I went with Linder somewhere around 4 years ago and recently changed. First of all, the comments…read moreabout Rachael are true. She's great. I'll describe the rest of my experience and the reason for the one star rating. I had been with State Farm for probably 20 years but they kept getting worse and worse and I finally decided to make a change. Geoff Linder was recommended to me and he placed me with Erie. I had two claims with Erie, one with an uninsured motorist who caused an accident and then fled the scene when my wife was driving. The other was where my wife scratched the car on our mailbox lid. Erie was great to work with and let me take my car where I wanted to get it repaired. A couple of months ago, I got a call from Rachael saying the agency had decided not to carry Erie any longer. I told her that I really liked Erie and would probably like to stay with Erie but of course I'd be glad to consider a quote from Linder. I contacted Mark Peacock, who is an independent agent who carries Erie for a quote. Mark told me that Erie considered to policy as belonging to the agent not the insured and that I would have to get Geoff Linder to transfer the policy to carry my discounts and my rate lock over. I didn't think that would be a problem since Linder had decided not to carry Erie any longer per Rachael. Geoff and I talked and he refused to transfer the policy. He also told me that Erie had canceled all of their policies, which was true I'm sure, but I thought kind of a deceptive way to put it. I'm sure Erie did cancel all their policies after Linder decided not to carry them any longer. At any rate Erie has agreed to write my policy through Peacock when my policy through Linder ends so it's obvious that they didn't make a blanket decision to cancel all the policies for something the insured did. It's going to cost me money though ONLY because Linder wouldn't transfer my policy. So, I'm being penalized for a decision Linder agency made. Mark Peacock limited the damage a little bit by making a few smart moves, such as pointing out that I only needed rental car coverage on our road trip car since I have 4 cars anyway. He also did a nice job of explaining my coverage to me, which I never really got from Linder.

Great service and advice provided by Geoff just what I needed as a recent Memphis resident. Highly…read morerecommended. Also, I was in and out within 45 mins.

Great Staff! Helpful and Patient! Call them for a Quote! Ask for Marla ! Also they speak Spanish.read more

Great service. Ruby Williams State Farm office will work with you to find the best rate for your…read morehome and auto insurance. They sell life insurance also! Very knowledgeable!